To test your fax setup

1.Make sure you have inserted the print cartridges and loaded paper before starting the test.

For more information, see Replace the print cartridges and Load full-size paper.

2.Press Setup.

3.Press 6, then press 5.

This displays the Tools menu and then selects Run Fax Test.

The HP All-in-One displays the status of the test on the control panel display and prints a report.

4.Review the report.

–If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause faxing problems.

–If the test fails, review the report for information on how to fix any problems found. For more information, you can also see the next section, The fax test failed.

5.Press OK to return to the Setup Menu.

If you are still experiencing faxing problems, continue with the following sections for more troubleshooting help.

The fax test failed

If you ran a fax test and the test failed, review the report for basic information about the error. For more detailed information, check the report to see which part of the test failed, and then navigate to the appropriate topic in this section for information:

●The fax hardware test failed

●The fax connected to active telephone wall jack test failed

●The phone cord connected to correct port on fax test failed

●The fax line condition test failed

●The dial tone detection test failed

The fax hardware test failed

Solution

●Turn off the HP All-in-One by using the On button located on the control panel and then unplug the power cord from the back of the HP All-in-One. After a few seconds, plug the power cord back in and turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section.

●Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.

●If you are using a Windows computer and are running the test from the Fax Setup Wizard, make sure the HP All-in-One is not busy completing another task, such as receiving a fax or making a copy. Check the control panel display for a message indicating that the HP All-in-One is busy. If it is busy, wait until it is finished and in the idle state, before running the test.

After you resolve any problems found, run the fax test again to make sure it passes and your HP All-in-One is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to

Troubleshooting information

User Guide

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HP 7210v manual To test your fax setup, Fax test failed, Fax hardware test failed Solution
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7210v, 7210 specifications

The HP 7210, 7210v, and 7210xi are multifunction printers designed to cater to the diverse needs of both home office environments and small to medium-sized businesses. Each model brings a unique set of features and technologies, along with robust performance characteristics that ensure high-quality printing, copying, scanning, and faxing.

The HP 7210 series printers are equipped with HP’s advanced thermal inkjet technology, which provides precise and vibrant print quality. This technology allows users to produce borderless color photos and sharp text documents, making it ideal for creative projects as well as everyday business tasks. The resolution can reach up to 4800 x 1200 optimized dpi, ensuring that images come out with stunning clarity and detail.

One of the standout features of these models is their large touchscreen interfaces, which allow for straightforward navigation through various functions. The intuitive menus simplify printing tasks, enabling users to quickly select options such as duplex printing or creating a multi-page document. The HP 7210xi, in particular, includes enhanced connectivity options, allowing users to print wirelessly from a range of devices, including laptops, tablets, and smartphones. This flexibility is crucial in today’s mobile working environment.

Additionally, these printers support various media types and sizes, ranging from standard A4 sheets to envelopes and glossy photo paper. This versatility accommodates a wide range of printing needs, whether for business reports, marketing materials, or personal photos.

Energy efficiency is another important characteristic of the HP 7210 series. These printers are designed to minimize power consumption during operation as well as in standby mode, contributing to lower energy costs and a smaller environmental footprint.

Furthermore, the HP 7210 models come with built-in automatic document feeders, which streamline the scanning and copying of multi-page documents, enhancing productivity and efficiency. With high-capacity ink cartridges available, users can also benefit from a lower cost per page, making them an economical option for high-volume printing.

Overall, the HP 7210, 7210v, and 7210xi multifunction printers combine quality, functionality, and efficiency, making them reliable choices for users looking to enhance their productivity in various tasks. Their advanced features, user-friendly design, and eco-friendly technologies contribute to an outstanding printing experience.
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