HP C5540, C5550 The product will not turn on

Chapter 14

This section contains the following topics:

•The product will not turn on

•I connected the USB cable, but I am having problems using the product with my computer

•After setting up the product, it does not print

•The display shows the wrong language

•The wrong measurements are showing in menus on the display

•When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens

•The Minimum System Checks screen appears

•A red X appears on the USB connect prompt

•I received a message that an Unknown Error has occurred

•The registration screen does not appear

•Uninstall and reinstall the software

The product will not turn on

Try the following solutions if there are no light indications, no noise, and no movement from the product when you turn it on.

•Solution 1: Make sure you use the power cord that came with the product

•Solution 2: Reset the product

•Solution 3: Press the On button more slowly

•Solution 4: Contact HP to replace the power supply

•Solution 5: Contact HP support for service

Troubleshooting

120 Troubleshooting