Cause: The image was printed in a larger size.

Printouts have vertical streaks

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary.

For more information, see:

Recommended papers for printing and copying” on page 34

Information on paper” on page 132

Cause: The wrong kind of paper was loaded in the input tray.

Printouts are slanted or skewed

Try the following solutions if your printout does not appear straight on the page.

Solution 1: Make sure the paper is loaded correctly

Solution 2: Make sure only one type of paper is loaded

Solution 3: Ensure that the rear door is securely installed

Solution 1: Make sure the paper is loaded correctly

Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see:

Load paper” on page 37

Cause: The paper was not loaded correctly.

If this did not solve the issue, try the next solution.

Solution 2: Make sure only one type of paper is loaded

Solution: Load only one type of paper at a time.

Cause: More than one type of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Troubleshooting

Print quality troubleshooting

145