If this did not solve the issue, try the next solution.
Solution 4: Check to see if the product is in
Solution: Check to see if the the product is printing in
If the product is in
If you are satisfied with the print quality, continue printing in
For more information, see:
•
•“Replace the print cartridges” on page 99
Cause: A print cartridge was missing and the product was printing in
If this did not solve the issue, try the next solution.
Solution 5: Check the print settings
Solution: Check the print settings.
•Check the print settings to see if the color settings are incorrect.
For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors.
•Check the print quality setting and make sure it matches the type of paper loaded in the product.
You might need to choose a lower print quality setting, if colors are running into each other. Or, choose a higher setting if you are printing a
NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the product, print settings, or print cartridges. No further troubleshooting is required.
For more information, see:
•“Change the print speed or quality” on page 54
•“Recommended papers for printing and copying” on page 34
Cause: The print settings were set incorrectly.
If this did not solve the issue, try the next solution.
Solution 6: Clean or replace the print catridges
Solution: Check the estimated ink levels in the print cartridges.
Troubleshooting
Print quality troubleshooting | 135 |