Chapter 14

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts.

1Copper-colored contacts

2Plastic tape with pink pull tab (must be removed before installing)

3Ink nozzles under tape

Troubleshooting

Cause: The protective plastic tape was only partially removed from the print cartridge.

Ink is spraying the inside of the product when I print a photo

Solution: Make sure you load photo paper in the input tray before you print a borderless print job.

For more information, see:

“Load full-size paper or small-size photo paper” on page 37

Cause: You were using the wrong paper type. The borderless print settings require you to print on photo paper.

162 Troubleshooting