Open CD/DVD tray

Solution: Lower the CD/DVD tray. To continue, press OK.

Cause: The CD/DVD tray was closed and a CD/DVD print job was started from the computer.

CD/DVD holder not found

Solution: Load a printable disc onto the CD/DVD holder with the printable side up. Lower the CD/DVD tray. Push the holder forward until the lines on the CD/DVD holder line up to the white lines on the CD/DVD tray. The end marked with arrows goes into the CD/DVD tray first. To continue, press OK.

Troubleshooting

Cause: The CD/DVD holder was not inserted or it was not pushed in far enough.

CD/DVD not found

Solution: Remove the CD/DVD holder from the CD/DVD tray. Load a printable disc onto the CD/DVD holder with the printable side up, and then push the CD/DVD holder back into the CD/DVD tray until the lines on the holder line up to the white lines on the CD/DVD tray. To continue, press OK.

Errors 193