Troubleshooting | HP Intrusion Prevention System S10, L10 instruction

and the corresponding port LED is not lit, try replacing the cable with a loopback cable to determine if the problem is with the cable or the port. For the long-wave hub, use the long-wave loopback cable (A4839-63001) if you are testing the long-wave port.

Troubleshooting

Troubleshooting Procedures

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HP Intrusion Prevention System S10, L10 manual Troubleshooting

Contents

Hewlett-Packard SureStore E Hub Models S10 and L10 Page Hewlett-Packard SureStore E Hub Models S10 and L10 Hazard that can cause ServiceGrounding Denotes Contents Troubleshooting Contents Glossary Index Figures Page Tables TablesPage Product Description Overview Features Front Panel, Model S10 Short-Wave Hub Front Panel Display, Long-Wave Hub Front Panel, Model L10 Long-Wave Hub Fan air vents Rear Panel, Short-Wave and Long-Wave Hubs Single Short-Wave Hub Topology Supported Topologies Maximum distance between server and FC-AL device = 1500 m Cascaded Short-Wave Hub Topology Cascaded Long-Wave Hub Topology Supported Topologies Installation Overview Procedure 1 Prepare to Install the Hub Procedure 2 Unpack the Hub Procedure 3 Verify Hub Operation Etc/ping hub IP address Example /etc/ping Procedure 4 Mount the Hub into a Rack Optional Front of rack Rear of rack Installing the Hub into the Rack Plenum shroud Bracket Hub Correctly Installed in a Rack Correct Cabling Example for a Short-Wave Hub Procedure 5 Plan the FC-AL Connections Correct Cabling Example for a Long-Wave Hub Cascaded Long-Wave Hub Configuration Long-Wave Hub a Incorrect Cabling Example Disconnected Cable Not connected Incorrect Cabling Examples Do not attach more than one cable between any two hubs Nonsupported Cabling Example More Than Two Hubs Connected Nonsupported Cabling Example Procedure 6 Connect FC-AL Devices Installation Ioscan -f Procedure 7 Verify the ConnectionsFor HP-UX servers For HP NetServers RS-232 Interface Functions Child Hub if any ParameterParent Hub RS-232 Interface Functions Reset hub and run self-testAbout the RS-232 Main Menu Parent Hub Child Hub if any Hub information Tips for Using the RS-232 InterfaceSet Networking parameters Management options Setting Up a Connection to a PC Setting Up an RS-232 Connection Setting Up a Connection to a Dumb Terminal Configure the terminal to use the following settings Updating the Hub Firmware Procedure 2 Reboot the Hub Procedure 1 Obtain the Current Firmware Immediately press Enter to display the Boot menu Procedure 3 Update the Hub Controller Firmware After a few minutes, the transfer prompt appears for example IFCH3821.FRM Procedure 4 Update the Hub Device Agent Code Procedure 5 Reset the Hub Enter 6 to display the Proxy Master menu Procedure 6 Set Manufacturing Values Enter Enter 3 to display the Set System OID Menu Set System OID Menu appears with the new setting Enabling Hub Management Setting Hub IP Address and Network Configuration Options Verifying and Setting Snmp Values RS-232 Interface Functions Configuring Cascaded Hubs Configuring the Child Hub Configuring the Parent Hub Enabling Hub Management Connecting the Hubs Chassis constitute a hazard Running Diagnostic Tests Viewing Hub Information Viewing Hub Information Troubleshooting Troubleshooting Procedures Troubleshooting Indication LED IndicatorsLED Pattern Label Color Hub is valid LED Pattern Label Color Indication 10Base-T Flashing green If the Power LED Is Off Symptom If the Hub Fault LED Stays on After Self-Test If a Fan Is Not Operating Fan module is not firmly seated. Reinstall the fan module Hub is faulty. Replace the hub Troubleshooting Cable is bent or broken. Replace the cable Hub port is faulty. Replace the hubIf a Port LED Is Off If a Port LED Is On When It Should Be Off If the Management Server Cannot Ping the Hub Hub-Controller version 03.06 is now loaded into RAM If Firmware Upgrade Appears to Fail Recovering from Failed Firmware Upgrade IFCH3720.FRM Reinstalling the Hub Device Agent Code IFCH3718.FRM Reinstalling the Hub Controller Firmware Then the Main menu appears If Firmware Upgrade Appears to Fail Introduction Maintenance Replacing the Fan Module Maintenance and Replacement Introduction Maintenance and Replacement Maintenance Fan module Replacing the Fan Module Removing the Fan Module Replacing the Fan Module Reference Product Number Description Standard Configurations HP SureStore E Hub, Standalone Port covers Installed FC Option Description Configuration Options Nylon retainers ScrewsRails Sheet metal nuts Short-wave 1005-0624 long-wave A4839-63001 Reference Replacement Parts Cable Description Customer Order Number Replaceable Part Service Part Number Description Model S10 Short-Wave Hub Operating RequirementsSoftware and Operating System Requirements Physical and Cabling Requirements 101 Cable Plant SpecificationsSpecification Units Value Multimode graded index 103 Supported Hardware Supported Distances 105 Operating Requirements 107 Environmental SpecificationsEnvironment Limitations Physical Characteristics of Standalone Hub Fibre Channel Technology Documents Installation DocumentsAdministration/Troubleshooting Documents Reference Documents Spécification ATI Classe a France Regulatory StatementsFCC Statement For U.S.A. Only IEC Statement Worldwide 111 Product Noise Declaration GermanyAcoustic Noise Emissions Vcci Statement Japan 113 Laser SafetyCertification and Classification Information To be performed on any OLM model Laser Safety Finland LaserturvallisuusProduct Information Usage Restrictions 115 Declaration of Conformity Enclosure Arbitrated LoopChild Hub Device Long Wave Fibre ChannelFibre Channel Arbitrated Loop FC-AL Link Short Wave NPortNPort Identifier Parent Hub Glossary Index 121 NumericsCables See also hub configuring 60 definition 60 Index Hardware See also hub LEDs Index Set System OID menu displaying Voltage URL Index Agree Disagree Reader Comment Sheet B9574799875b Business Reply MailPage Manual Part Number