HP OneView manual Troubleshooting logical interconnects, 27.9.1 I/O bay occupancy errors

NOTE: You need your entitlement certificate (physical or electronic document) to restore the license key.

Symptom

The license key embedded on the OA is not discovered when you add the enclosure

Possible cause and recommendation

The license key embedded on the OA has been erased

1.Go to the HP Licensing for Software Portal at https://www.hp.com/software/licensing to activate, register, and download your license key(s).

2.Add the key(s) to the appliance from the Settings screen.

27.8.2 The license assigned does not match the type specified

Symptom

Server hardware is assigned a license that is different from the one specified when it was added to the appliance

Possible cause and recommendation

The server hardware has an embedded license

Embedded licenses override the license policy or type specified when the enclosure or rack server was added. Server hardware with an existing, permanent iLO Advanced license will be assigned an HP OneView w/o iLO license.

A server that was previously managed by the appliance and has been added again

If a server was previously managed by the appliance and had an HP OneView license applied, it will be assigned that same license when it is added, regardless of the license type specified.

27.9 Troubleshooting logical interconnects

27.9.1 I/O bay occupancy errors

Symptom Possible cause and recommendation

Change in interconnect Interconnect state errors due to: state

• Interconnect missing from an IO bay (Interconnect state is Absent)

• Unsupported interconnect model found in an IO bay (Interconnect state is Unsupported)

• Unable to manage interconnect in IO bay due to unsupported firmware (Interconnect state is Unmanaged)

27.9.2 Uplink set warnings or errors

Symptom Possible cause and recommendation

Uplink set not	Uplink set not operational due to:
operational	•	No uplinks, or at least one uplink, is not in an operational state
	•	No networks assigned
	1.	Verify that the following prerequisites are met:
		• At least one network is defined
		• You have Network administrator privileges or equivalent to manage networks.
	2.	Verify that the data you entered on the Add Uplink Set screen is correct, and that the uplink
		set name is unique.
	3.	Retry the operation.

212 Troubleshooting