27.5.2 Add server blade is unsuccessful

Symptom

Possible cause and recommendation

 

 

Add server blade

If a server blade previously associated with this profile is re-inserted in a different place (different

failed

bay or enclosure), an error message is shown.

 

The edit link within the expanded error message causes the new server blade location to be

 

pre-populated in the edit profile dialog’s location field when it is displayed.

 

Same server blade, different bay error

 

1. Manually move the server profile to a server blade in a different bay using the Edit Server

 

Profile screen. If you come to this screen via the edit link the error message, it is auto-filled

 

in for the server hardware value, with the appropriate change indications at the bottom of

 

the dialog.

 

2. Click OK.

 

Different server blade, same bay error

 

Server profiles are associated by UUID to a specific server blade. If the wrong server blade is

 

put back in the bay, an error is displayed, which can only be removed by resolving the conflict.

 

Server Hardware hyperlink will point to the new server blade’s Server Hardware screen.

 

Connections will still show disabled status.

 

The Server Hardware screen displays normally, since it doesn’t recognize it was ever associated

 

with a server profile.

 

 

27.5.3 Certificate Error

Symptom

Possible cause and recommendation

 

 

Invalid certificate error The OA single sign-on certificate can be corrupted when the OA firmware is downgraded to message is displayed a lower version and then is upgraded to a higher version.

Reset the OA:

1.From the OA UI, select security+HPSIM SSO.

2.Delete the corrupted certificate, which is shown in yellow.

3.To re-install the original certificate, refresh the enclosure.

27.6 Troubleshooting firmware bundles 27.6.1 Incorrect credentials

Symptom

Possible cause and recommendation

The iLO user name or Incorrect credentials for a server password is invalid

• The user name or password you supplied is not valid for a iLO management processor while attempting to update server firmware. Correct the credentials and then add the enclosure again..

Unable to get Onboard Administrator (OA) credentials

OA credentials unavailable

The appliance was unable to get Onboard Administrator (OA) credentials for the enclosure while attempting to update the firmware.

•Add the enclosure again.

210 Troubleshooting