27.12.3 Profile operations fail........................................................................................

218

27.13 Troubleshooting user accounts...................................................................................

218

27.13.1 Incorrect privileges............................................................................................

218

27.13.2 Unauthenticated user or group...........................................................................

218

27.13.3 User public key is not accepted..........................................................................

219

27.13.4 Directory service not available...........................................................................

219

27.13.5 Cannot add directory service.............................................................................

219

27.13.6 Cannot add server for a directory service............................................................

220

27.13.7 Cannot add directory user or group....................................................................

220

28 Restoring an appliance from a backup file............................................

221

28.1 Roles.......................................................................................................................

221

28.2 Restore operation overview........................................................................................

221

28.3 Preparing to restore an appliance..............................................................................

222

28.4 Restore an appliance from a backup file......................................................................

223

28.5 Using REST APIs to restore an appliance from a backup file...........................................

224

28.6 Creating a custom script to restore an appliance..........................................................

224

28.7 Post-restoration tasks.................................................................................................

224

29 Support and other resources..................................................................

227

29.1 Gather information before contacting an authorized support representative...........................

227

29.2 How to contact HP........................................................................................................

227

29.3 Get connected to the HP OneView online user forum.........................................................

227

29.4 Software technical support and software updates..............................................................

227

29.4.1 Registering for software technical support..................................................................

227

29.4.2 Using your software technical support and update service..........................................

228

29.4.3 Obtaining HP OneView software and firmware updates.............................................

228

29.4.4 Obtaining software and drivers for HP ProLiant products.............................................

228

29.4.5 Warranty.............................................................................................................

228

29.5 Related information.......................................................................................................

228

29.6 Submit documentation feedback......................................................................................

229

A Step by step: Configuring an example data center using HP OneView..........

231

A.1 Tasks you can perform without data center hardware...........................................................

231

A.2 Information about the sample data center..........................................................................

231

A.2.1 Sample data center hardware...................................................................................

231

A.2.2 Data center networks...............................................................................................

233

A.2.2.1 Fibre Channel networks....................................................................................

233

A.2.2.2 Ethernet Networks...........................................................................................

235

A.3 Planning the configuration...............................................................................................

236

A.3.1 Planning for installation of the appliance....................................................................

236

A.3.2 Planning for network sets.........................................................................................

237

A.3.3 Planning for users and roles.....................................................................................

237

A.3.4 Planning resource names.........................................................................................

238

A.4 Installing the appliance...................................................................................................

238

A.5 Provisioning eight host servers for VMware vSphere Auto Deploy..........................................

238

A.5.1 Workflow...............................................................................................................

238

A.5.2 Downloading the latest firmware bundle and adding it to the appliance........................

239

A.5.3 Configuring the networks and network sets.................................................................

239

A.5.3.1 Configuring the Fibre Channel SAN networks......................................................

239

A.5.3.2 Configuring the Ethernet networks......................................................................

240

A.5.3.3 Configuring the network sets.............................................................................

242

A.5.4 Creating a logical interconnect group and its uplink sets..............................................

244

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