HP OneView manual Troubleshooting user accounts, Profile operations fail, Incorrect privileges

27.12.3 Profile operations fail

Symptom

Message indicates that the server is managed by another management system

Possible cause and recommendation

The enclosure is no longer managed by the appliance

To prevent losing all allocated virtual IDs, perform the following steps before forcibly deleting the server profile.

1.Use REST APIs to get the server profile.

GET /rest/server-profiles

2.Force delete the profile using the UI or REST APIs.

3.Recreate the IDs using the User Specified option in the UI, or use REST APIs to create the server profile:

a.Get the server profile.

GET /rest/server-profiles

b.Edit the server profile.

1)Remove uri, serverHardwareTypeUri, enclosureGroupUri, enclosureUri, and enclosureBay.

2)Change the serverHardwareUri value to the server the profile is going to be associated to.

3)Change serialNumberType from Virtual to UserDefined.

4)In the connections property, change macType from Virtual to UserDefined.

5)In the connections property, change wwpnType from Virtual to UserDefined.

6)In the connections property, if applicable change networkUri with the correct networks.

c.Create the server profile.

POST /rest/server-profiles

27.13 Troubleshooting user accounts

27.13.1 Incorrect privileges

Users must have view privileges (at minimum) on a managed object to see that object in the user interface.

Symptom

Unable to see specific resource information or perform a resource task

Possible cause and recommendation

Your assigned role does not have the correct privileges

•Request a different role or an additional role from the Infrastructure administrator in order to do your work

27.13.2 Unauthenticated user or group

Each user is authenticated on login to the appliance by the authentication service that confirms the user name and password. The Edit Authentication screen enables you to on the appliance; the default values are initially populated during first time setup of the appliance.

Symptom	Possible cause and recommendation
Unable to configure a	1.	From the Users screen, click Add Directory User or Group.
directory user or	2.	Click add a directory.
group	3.	From the Edit Authentication screen, click Add directory.
	4.	Provide the requested information
	5.	Click OK

218 Troubleshooting