Disable unused protocols and services | 131 |
Administrator Settings | 132 |
Color Access Control | 132 |
Protected Protocols – HTTPS | 132 |
Firewall | 132 |
132 | |
Syslog | 132 |
Certificates | 133 |
Signed Firmware | 133 |
Wireless Authentication | 133 |
Economy settings | 134 |
Print with General Office mode | 134 |
Power handling | 134 |
Clean the product | 136 |
Clean the control panel | 136 |
Product updates | 137 |
11 Solve problems | 139 |
Customer support | 140 |
141 | |
Step 1: Check that the product power is on | 141 |
Step 2: Check the control panel for error messages | 141 |
Step 3: Test print functionality | 141 |
Step 4: Try sending a print job from a computer | 141 |
Step 5: Test the Plug and Print USB Drive printing functionality (X551 Series) | 142 |
Factors that affect product performance | 142 |
Restore the | 142 |
Paper feeds incorrectly or becomes jammed | 143 |
The product does not pick up paper | 143 |
The product picks up multiple sheets of paper | 143 |
Prevent paper jams | 143 |
Clear jams | 145 |
Jam locations | 145 |
Clear jams in Tray | 145 |
Clear jams in Tray 2 | 149 |
Clear jams in optional Tray 3 | 150 |
Clear jams in the left door | 151 |
Clear jams in the output bin | 153 |
Clear jams in the duplexer | 154 |
Improve print quality | 157 |
Use the correct paper type setting in the printer driver | 157 |
ENWW | ix |