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HP Pro X X451DN Inkjet CN459A#B1H manual Service and support

Models: Pro X X451DN Inkjet CN459A#B1H

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B Service and support

●Hewlett-Packard limited warranty statement

●End User License Agreement

●OpenSSL

●Customer support

ENWW

183

Image 197

HP Pro X X451DN Inkjet CN459A#B1H manual Service and support

Contents

Officejet PRO X451 Page HP Officejet Pro X451 and X551 Series Trademark Credits Copyright and LicenseConventions used in this guide Conventions used in this guide Table of contents Use the product with Windows Vii 125 117139 181 191 183195 215229 227Product basics HP Officejet Pro X451 Series models Product overviewOfficejet Pro X551dw models Paper handling HP Officejet Pro X551 Series modelsAccessibility features Environmental featuresFront view X451 Series Product viewsFront view X551 Series Back view Interface ports Serial number and model number location Control panel layout X451 Series Buttons on the Home screen X451 Series Control panel help system Control panel layout X551 SeriesEnww Buttons on the Home screen X551 Series Jan 00 00 0000aEnww Control panel help system Control panel menus Plug and Print Officejet Pro X551 models only Status menuApps Setup Menu PIN Network menuDefaults Menu item Sub-menu item Description HP Web Services menu Officejet Pro X451 models onlyLanguage Device Setup menuDefault Paper Plain Paper Any print job that does not specify a type Sets the type of paper for printing internal reports, orMenu item Sub-menu item Description Menu item Description Tools menuUsage Print Reports menuConnect the product CD installation Connect the product using a USB cableConnect the product to a network Install the product on a wired networkSupported network protocols Obtain the IP addressView or change network settings Configure IP network settingsInstall the software HP OfficeJet Pro Set or change the product passwordTouch the Manual IP Address button HP ePrint Link speed and duplex settingsSetting Description Connect the product to a wireless network using WPS Enww Manually connect the product to a wireless network Use the product with Windows Select the correct printer driver for Windows Recommended software installation Print drivers onlySupported operating systems and printer drivers for Windows Select the correct printer driver for Windows HP Universal Print Driver UPD UPD installation modesChange the default settings for all print jobs Change print job settings for WindowsPriority for print settings Change the product configuration settings Windows XP Remove the printer driver from WindowsWindows Vista WindowsSupported utilities for Windows Use the product with Mac Supported operating systems and printer drivers for Mac Software for Mac computers HP Utility featuresHP Utility for Mac Open the HP UtilityPriority for print settings for Mac Click the Options & Supplies button Change printer-driver settings for MacOpen System Preferences Select Print & Scan Remove the printer driver from Mac operating systemsHP Embedded Web Server Supported utilities for MacSolve problems with Mac Paper and print media Media type Understand paper useMedia type Do not Enww Supported paper sizes Size Dimensions Tray Automatic duplex Printing4Supported photo media 5Other supported media Supported paper types and tray capacity Paper type Weight Capacity1 Paper orientation7Tray 2 main tray and Tray 3 accessory tray Load Tray 1 multi-purpose tray on left side of the product Load paper traysLoad Tray 2 or optional Tray Enww Paper use Configure the product Configure traysConfigure trays Enww Color Cartridge number Part number Ink cartridgesInk cartridge information Enww Ink cartridge view Supplies viewsPrint when an ink cartridge is at estimated end of life Change settings for ink cartridgesPrint with General Office mode Manage ink cartridgesHP anticounterfeit website Store and recycle suppliesRecycle supplies Ink cartridge storage HP policy on non-HP ink cartridgesReplace the ink cartridges Replacement instructionsReplacement instructions Enww Check the ink cartridges Solve issues with suppliesRefilled or remanufactured ink cartridges Interpret the Print Quality ReportSection Interpret control panel messages for supplies Genuine HP supply installed Counterfeit or used color cartridge installedInstall color cartridge Incompatible colorUsed color installed, to accept press OK Enww Print Get help for any printing option with Windows Print tasks WindowsOpen the printer driver with Windows Use a printing shortcut with Windows Save custom print settings for reuse with WindowsChange the number of print copies with Windows Create printing shortcuts Select an existing shortcut as a base Select the page size with Windows Improve print quality with WindowsSelect the paper tray with Windows Select a custom page size with WindowsSelect the paper type with Windows Automatically print on both sides with Windows Print on both sides duplex with WindowsPrint multiple pages per sheet with Windows Enww Select page orientation with Windows Set Advanced color options with Windows Create a printing preset Create and use printing presets with MacUse printing presets Print tasks MacPrint on both sides of the page duplex printing with Mac Print multiple pages on one sheet of paper with MacSet the color options with Mac Use automatic duplex printingEnww Cancel a print job with Windows Cancel a print jobAdditional print tasks Windows Print colored text as black grayscale with WindowsPrint on special paper or labels with Windows Print the first or last page on different paper with Windows Enww Enww Scale a document to fit page size with Windows Add a watermark to a document with Windows Create a booklet with Windows Enww Additional print tasks Mac OS Cancel a print job with MacChange the paper size and type with Mac Resize documents or print on a custom paper size with MacEnww Use HP ePrint Supported operating systems Use the HP ePrint Mobile DriverAirPrint Connect and print from a WiFi capable mobile device Connect the printer with HP Wireless DirectConnect the printer with HP Wireless Direct Enww For Officejet Pro X551 Series printers Plug and Print USB Drive printingPrint Color Change the color theme for a print job Adjust colorDry Time Saturation Black Ink Spread Change the color optionsEnww Use the HP EasyColor option Match colors to your computer screen Print fade- and water-resistant prints Enww Manage and maintain Menu Item Sub Menu Item Description Print information pagesAbout cookies Use the HP Embedded Web ServerHome tab FeaturesOpen the HP Embedded Web Server Tools Tab Web Services tabNetwork tab Product security features Use HP Web Jetadmin softwareSettings Tab Security statementsDisable unused protocols and services Color Access Control Protected Protocols Https Administrator SettingsScan-to and Fax-to Folder Authentication FirewallSigned Firmware Wireless AuthenticationCertificates Print with General Office mode Economy settingsPower handling Set StandbySchedule On/Off Set Sleep After StandbyClean the control panel Clean the productProduct updates Enww Solve problems Customer support Check that the product power is on Problem-solving checklistCheck the control panel for error messages Test print functionalityFactors that affect product performance Restore the factory-set defaultsProduct does not pick up paper Paper feeds incorrectly or becomes jammedProduct picks up multiple sheets of paper Prevent paper jamsEnww Clear jams in Tray 1Multi-purpose tray Clear jamsJam locations Enww Enww Reinstall the duplexer Close the left door Solve problems Clear jams in Tray Clear jams in optional Tray Clear jams in the left door Enww Clear jams in the output bin Clear jams in the duplexer Enww Reinstall the duplexer Close the left door Solve problems Change the paper type and size setting for Windows Use the correct paper type setting in the printer driverChange the paper type and size setting for Mac Improve print qualityChange the color theme for a print job Adjust colorChange the color options Enww Use paper that meets HP specifications Black Cyan Inspect the ink cartridge for damage Use the printer driver that best meets your printing needs Clean ink smearsClean the printhead HP UPD PS driver HP PCL 6 driverProduct does not print Product does not print or it prints slowlyProduct prints slowly File does not print from the USB storage device Solve Plug and Print USB Drive printing problems X551 SeriesSolve USB direct-connect problems Solve product connectivity problemsSolve network problems Poor physical connectionComputer is unable to communicate with the product Computer is using the incorrect IP address for the productComputer or workstation might be set up incorrectly Product is disabled, or other network settings are incorrect Wireless connectivity checklist Solve wireless network problemsIi. Click All Programs Cannot connect more computers to the wireless product Network does not appear in the wireless networks list Wireless product loses communication when connected to a VPNWireless network is not functioning Click Settings Solve product software problems with WindowsProblem Solution Click All Programs Click Devices and PrintersProperties Printer driver is not listed in the Print & Fax list Solve product software problems with MacPrint job was not sent to the product that you wanted Software troubleshootingHardware troubleshooting Supplies and accessories Part number Cartridge number Description Order parts, accessories, and suppliesPart numbers Service and support Hewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement 185 End User License Agreement Transfer Enww OpenSSL Customer support Product specifications Operation LwAd-mono B LwAd-color B Physical specificationsProduct Height Depth Width Weight Operating Transporting Environmental specificationsEnww Environmental product stewardship program Protecting the environment Ozone production Power consumption Paper use Plastics HP Officejet print supplies United States and Puerto Rico Return and recycling instructionsMultiple returns more than one cartridge Single returnsNon-U.S. returns Battery disposal Printer recycling Paper HP Officejet Pro X451 and X551 Series Material restrictionsDisposal of waste equipment by users Electronic Hardware Recycling Chemical substances Material Safety Data Sheet Msds For more information Substances Table China Restriction on Hazardous Substances statement Turkey Restriction on Hazardous Substances statement Ukraine Restriction on Hazardous Substances statement Vietnam Regulatory information FCC Statement Regulatory NoticesRegulatory model identification number Vcci statement Japan Power cord instructions Power cord statement Japan EMC statement Korea GS statement Germany European Union Regulatory Notice Products with wireless LAN devicesGermany Enww FCC compliance statement-United States Additional statements for wireless productsAustralia statement Brazil Anatel statementAdditional statements for wireless products 225 Anonymous usage information storage To disable the usage information functionHow do I? Appendix F How do I? USB IndexLabels Obtaining TCP/IP WPS Enww Page Hewlett-Packard Development Company, L.P