Warranty

Considerations

case, standard time and material charges will be applied to service your printer for that particular failure or damage. QMS recommends that you use only QMS consumables and accessories to support your printer. To order QMS consumables and accessories in the US, call

(800)777-7782. In all other countries, check appendix A, “QMS Cus- tomer Support,” for the QMS office closest to you.

Electrostatic Discharge and Your Warranty

It's very important to protect the printer controller board and other printer circuit boards from electrostatic damage.

If an anti-static wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground. The bare metal chassis of equipment, such as on the back of a computer, is suitable if it is plugged in but turned off. Never attach the wrist strap to any piece of equipment with an electrical current present. Turn off all power switches first. Plastic, rubber, wood, painted metal surfaces, and telephones are not acceptable grounding points. The printer isn't an acceptable grounding point either because it must be unplugged before you perform this task.

If you don't have an anti-static wrist strap, discharge your body's static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board cover. If you must walk around before completing your task, discharge your body’s static electric charge again before touching the printer controller board.

Incidental and consequential damages caused by not discharging electrostatic buildup can affect your printer warranty.

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Technical Specifications

B-15