following HP Proactive Care services features: Proactive Scan and Firmware/Software Version Report and recommendations.
•The direct connect option requires the installation of AMS.
•The central connect option requires the installation of AMS or the SNMP/WBEM agents.
For more information about the HP Proactive Care service, see the following website: http:// www.hp.com/services/proactivecarecentral.
Prerequisites
Before registering, verify that the following prerequisites are met:
•A supported version of Intelligent Provisioning is installed.
Version 1.60 or later is required for Insight Online direct connect registration.
Version 1.20 or later is required for Insight Remote Support central connect registration. For information about updating Intelligent Provisioning, see “Firmware Update” (page 35).
•iLO is configured as follows:
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A supported version of the iLO firmware is installed.
Version 1.40 or later is required for Insight Online direct connect registration.
Version 1.10 or later is required for Insight Remote Support central connect registration.
The time zone is set in iLO.
For Insight Online direct connect only: A DNS server is configured in iLO.
This is required for communication between iLO and Insight Online.
For information about configuring iLO, see the HP iLO 4 User Guide.
•For Insight Remote Support central connect only: Insight RS version 7.0.9 or later is installed and configured on the Insight RS Hosting Device.
For Insight RS device support information, see the following website: http:// h17007.www1.hp.com/us/en/enterprise/servers/supportmatrix/insight_rs.aspx.
•For Insight Remote Support central connect only: The RIBCL protocol credentials for the HP ProLiant server are configured in the Insight RS Console.
For more information about the RIBCL protocol credentials, see the HP Insight Remote Support Installation and Configuration Guide.
Registering for Insight Online direct connect
Use this procedure to register an HP ProLiant server for Insight Online direct connect remote support. When you register for Insight Online direct connect, you must complete steps in both Intelligent Provisioning and the Insight Online portal.
1.Verify that the server meets the prerequisites for using the Insight Remote Support solution. For more information, see “Prerequisites” (page 13).
2.Select Register this server directly to HP.
The page refreshes to show the Insight Online direct connect registration options.
Completing initial configuration and registration tasks | 13 |
