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TROUBLESHOOTING

9.4 Symptoms

If your robotic lawnmower does not work as expected, follow the troubleshooting guide below.
There is a FAQ (Frequently Asked Questions) on www.automower.com which provides more detailed answers to
a number of standard questions. It you still cannot nd the reason for the fault, contact the local dealer.
Symptoms Cause Action
The robotic
lawnmower has
difculty docking
with the charging
station
The charging station is on a slope Place the charging station on a surface that is
entirely level. See 3.2 Installation of the charging
station on page 16.
The boundary wire is not laid
correctly by the charging station.
Check that the charging station has been
installed according to the instructions. See 3.2
Installation of the charging station on page 16.
Uneven mowing
results
The robotic lawnmower works too
few hours per day.
Increase the working times. See 6.3 Timer on
page 42.
The Weather timer senses that the lawn has
been mowed more than it actually has. Increase
the intensity level in the Weather timer. If this
does not help, turn off the Weather timer and
contact your dealer.
The shape of the working area
requires manual settings to be made
for the robotic lawnmower to nd its
way to all remote areas.
Also use Lawn coverage > More to steer the
robotic lawnmower to one or more remote
areas. See 6.8 Installation on page 49.
Working area too large. Try limiting the working area or extending the
working time. See 6.3 Timer on page 42.
Blunt blades. Replace all the blades and screws so that the
rotating parts are balanced. See 8.7 Blades on
page 74.
Long grass in relation to the set
cutting height.
Increase the cutting height and then successively
lower.
Accumulation of grass by the blade
disc or around the motor shaft.
Check that the blade disc skid plate rotate easily.
If not, screw off the blade disc and remove grass
and foreign objects. See 8.5 Transport and
moving on page 73.
The robotic
lawnmower runs at
the wrong time
The robotic lawnmower clock needs
to be set.
Set the clock. See 6.9 Settings on page 59.
The start and stop times for mowing
are incorrect.
Reset the start time and stop time settings for
mowing. See 6.3 Timer on page 42.
The robotic
lawnmower vibrates
Damaged blades lead to imbalance
in the cutting system.
Inspect the blades and screws and replace them
if necessary. See 8.7 Blades on page 74.
Many blades in the same position lead
to imbalance in the cutting system.
Check that only one blade is tted at each screw.