TROUBLESHOOTING
9.4 Symptoms
If your robotic lawnmower does not work as expected, follow the troubleshooting guide below.
There is a FAQ (Frequently Asked Questions) on www.automower.com which provides more detailed answers to a number of standard questions. It you still cannot find the reason for the fault, contact the local dealer.
Symptoms | Cause | Action | |
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The robotic | The charging station is on a slope | Place the charging station on a surface that is | |
lawnmower has |
| entirely level. See 3.2 Installation of the charging | |
difficulty docking |
| station on page 16. | |
with the charging | The boundary wire is not laid | Check that the charging station has been | |
station | |||
correctly by the charging station. | installed according to the instructions. See 3.2 | ||
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| Installation of the charging station on page 16. | |
Uneven mowing | The robotic lawnmower works too | Increase the working times. See 6.3 Timer on | |
results | few hours per day. | page 42. | |
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| The Weather timer senses that the lawn has | |
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| been mowed more than it actually has. Increase | |
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| the intensity level in the Weather timer. If this | |
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| does not help, turn off the Weather timer and | |
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| contact your dealer. | |
| The shape of the working area | Also use Lawn coverage > More to steer the | |
| requires manual settings to be made | robotic lawnmower to one or more remote | |
| for the robotic lawnmower to find its | areas. See 6.8 Installation on page 49. | |
| way to all remote areas. |
| |
| Working area too large. | Try limiting the working area or extending the | |
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| working time. See 6.3 Timer on page 42. | |
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| Blunt blades. | Replace all the blades and screws so that the | |
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| rotating parts are balanced. See 8.7 Blades on | |
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| page 74. | |
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| Long grass in relation to the set | Increase the cutting height and then successively | |
| cutting height. | lower. | |
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| Accumulation of grass by the blade | Check that the blade disc skid plate rotate easily. | |
| disc or around the motor shaft. | If not, screw off the blade disc and remove grass | |
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| and foreign objects. See 8.5 Transport and | |
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| moving on page 73. | |
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The robotic | The robotic lawnmower clock needs | Set the clock. See 6.9 Settings on page 59. | |
lawnmower runs at | to be set. |
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the wrong time |
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The start and stop times for mowing | Reset the start time and stop time settings for | ||
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| are incorrect. | mowing. See 6.3 Timer on page 42. | |
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The robotic | Damaged blades lead to imbalance | Inspect the blades and screws and replace them | |
lawnmower vibrates | in the cutting system. | if necessary. See 8.7 Blades on page 74. | |
| Many blades in the same position lead | Check that only one blade is fitted at each screw. | |
| to imbalance in the cutting system. |
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