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TROUBLESHOOTING

9.2 Info messages

A number of info messages are listed below that can be shown on the display on the robotic lawnmower. It is
recommended to contact your dealer if the same message appears often. Check that the installation is performed
as described in the Operator’s Manual. Then contact your local dealer.
Message Cause Action
Low battery The robotic lawnmower cannot nd the
charging station.
Check that the charging station and the guide wire
are installed in accordance with the instructions.
See 3 Installation on page 15.
The guide wire is broken or not
connected.
Find out where the break is and rectify it.
The battery is spent. Contact your dealer to test or possibly replace the
battery.
The charging station’s antenna is
defective.
Check if the indicator lamp in the charging station
ashes red. See 9.3 Indicator lamp in the charging
station on page 79.
Settings restored Conrmation that a Reset all user
settings has been carried out.
This is normal. No action required.
Slope too steep The robotic lawnmower is in an area
that exceeds the maximum permitted
slope.
Isolate the very steep part of the working area
so that no part of the working area exceeds the
specications for the robotic lawnmower.
Limited cutting height
range
The maximum and minimum position
of the cutting height adjustment is
limited.
Check that there no grass or other objects are
blocking the blade disc from moving up or down.
Carry out a cutting height calibration using the
Settings > Cutting height menu.
Contact your dealer if the message appears often.
Unexpected cutting
height adj
The cutting height adjustment is
altered without a request from the
robotic lawnmower.
Carry out a cutting height calibration via the
Settings > Cutting height menu.
Contact your dealer if the message appears often.
No response from
charger
Communication problems between
the robotic lawnmower and charging
station.
Remove the robotic lawnmower from the charging
station and put it back again. Check that there is
good contact between the charging strips on the
lawnmower and the charging station.
Contact your dealer if the message appears often.
Guide 1 not found
Guide 2 not found
The guide wire is not connected to the
charging station
Check that the guide wire’s connector is tightly
connected to the charging station. See 3.6
Installation of the guide wire on page 28.
Break in the guide wire Find out where the break is. Replace the damaged
section of the guide wire with a new loop wire and
splice using an original coupler.
The guide wire is not connected to the
boundary loop.
Check that the guide wire is connected correctly to
the boundary loop. See 3.6 Installation of the guide
wire on page 28. Splice using an original coupler.
GPS navigation
problem
Problem with the GPS assisted
navigation equipment.
Contact your dealer if the message appears often.