Symptom Possible Cause Remedy Refer to | Intermec PF4I guide

Chapter 10—Troubleshooting

Symptom	Possible Cause	Remedy	Refer to

Overall weak print-	Wrong Paper Type	Change parameter	Chapter 6
out	parameter
	Contrast value too	Change parameter	Chapter 6
	low
	Printhead pressure	Adjust	Chapter 12
	too low
	Worn printhead	Replace printhead	Chapter 11
	Wrong printhead	Replace CPU board	Call Service
	voltage
Printout weaker on	Uneven printhead	Adjust arm align-	Chapter 12
one side	pressure	ment

Weak spots	Foreign particles on	Clean or replace	Chapters 4 & 5
	media
	Media/ribbon don’t	Change to matching	Chapter 6
	match	media
	Poor media or	Select a better brand	Chapter 6
	ribbon quality	of media/ribbon
	Worn printhead	Replace printhead	Chapter 11
	Worn platen roller	Check/replace	Call Service

Overall dark print-	Wrong Paper Type	Change parameter	Chapter 6
out	parameter
	Contrast value too	Change parameter	Chapter 6
	high
	Printhead pressure	Adjust	Chapter 12
	too high
	Wrong printhead	Replace CPU board	Call Service
	voltage

Excessive bleeding	Wrong Paper Type	Change parameter	Chapter 6
	Contrast value too	Change parameter	Chapter 6
	high
	Printhead pressure	Adjust	Chapter 12
	too high
	Faulty energy	Replace CPU board	Call Service
	control

Dark lines along	Foreign objects on	Clean printhead	Chapter 11
media path	printhead

Intermec EasyCoder PF4i Compact Industrial—User’s Guide (Fingerprint)

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Intermec PF4I manual Symptom Possible Cause Remedy Refer to

Contents

User’s Guide Page Version Date Description of Change Document Change Record DOC Notice Canada FCC Notice United States of AmericaGS Notice Germany EU Standard EN 55022 The European Union EMC Declaration of Conformity CEPage Contents Media Load Setting Up the PrinterThermal Transfer Printing Maintenance Setup ModeIntermec Shell Startup Program Intermec Supplies Adjustments Before You Begin Safety Summary Safety Icons Warranty Information Web Support Telephone Support Global Services and SupportRelated Documents Page Introduction Description of EasyCoder PF4i Compact Industrial Safety Summary Introduction Installation Unpacking the Printer Front View Rear View Description Media Compartment Media Supply Roll Post Media Supply Positions Print Mechanism Connections PowerComputer RS-232 Serial Interface uart1 Indicator Lamps Controls and Indicators Keyboard Display Beeper Starting Up Startup Files Memory Card Custom-Made Application Program Switching On the Printer Media Load Tear-Oﬀ Straight-through Tear-Oﬀ, Route the media through the print Tear-Oﬀ, Tear-Oﬀ with Quick-Load Straight-through Narrow Guides Rail Notch Wide Guides Tear-Oﬀ with Quick-Load, Tear-Oﬀ with Quick-Load, Cut-Oﬀ Cut-Oﬀ, Will go Close the cutter while pulling at Peel-Oﬀ Self-strip Peel-Oﬀ, Post Center section Paths Peel-Oﬀ, External Supply Fan-fold Thermal Transfer Printing Ribbon Load Ribbon Load, Route the ribbon through the print Ribbon Tight Page Dots/mm 203.2 dots/inch printhead Setting Up the Printer Intermec Fingerprint DescriptionIntermec Direct Protocol Ser-Com uart1 Default Setup Reading the Current Setup Serial Communication Setup ParametersBaud Rate Parity Character LengthStop Bits Flow Control Receive Buﬀer New LineTransmit Buﬀer Start Adjust FeedadjustStop Adjust Adjustment Dots/mm Distance Type Dpi std Dpi option Inches Recommended Feed Adjustments Media Size Media Print Window 8 dots/mm standard printhead Print Window Media Type Direct Thermal Printing Paper Type Thermal Transfer Printing Contrast Print DeﬁnesTestfeed Head Resistance Test Labels LSS Test Print SpeedLTS Label Taken Sensor Factory Default? Enter=Yes ESC=No Returning to Factory Default Setup Setup Mode EasyCoder PF4i Compact Industrial with Intermec Shell Entering Setup Mode at Installation Navigating in Setup Mode Starting point Intermec Fingerprint Setup Mode Serial Communication uart1 Setup Mode Feed Adjust Ribbon Factor Setup Mode Media Print Defs Setup Mode Print Defs Setup Mode Serial Communication uart2 option Baudrate Setup Mode Serial Communication uart3 option Setup Mode Network Communication net1 option Page Intermec Shell Startup Program Application Programs Other Facilities Reboot restarting the printer Fingerprint Starting with Intermec Shell Selecting an Application Selecting Other Facilities Reboot Last selected Intermec Shell v8.1 Overview Line Analyzer Sel.port1-6 Line Analyzer Line Analyzer Error56 Options Options Paper Cutter Side Doors and MegatopIntegral Liner Takeup Unit Media Supply Hub Real Time Clock Label Taken SensorCompactFlash Protection Plate Special Printheads Interface Boards Page Troubleshooting Intermec Readiness Indicator Display Messages and LED Indications Troubleshooting Symptom Possible Cause Remedy Refer to Feed Maintenance Printhead Cleaning Printhead Cleaning, Insert most of the cleaning card under External Cleaning Cleaning the Media Guides Printhead Replacement Snap-lock Printhead Replacement, 105 Cut off any damaged or wrinkled part Media Jams Adjustments Narrow Media Five clicks out 20 mm Label Stop Sensor LSS Auto LSS Auto Gap or slot detection Printhead Pressure Ribbon Break Shaft LTS Label Taken Sensor LTS AdjustLTS Test LTS Value Technical Data Appendix A-Technical Data 117 8MB-1GB Media Speciﬁcations Core Media Roll SizeRoll 121 Media Media Type SetupNon-Adhesive Strip ⇒ Media Width ⇒ Media Width including liner Self-Adhesive Strip⇒ Liner ⇒ Media Width excluding liner ⇒ Label Width excluding liner Self-Adhesive Labels⇒ Label Length ⇒ Label Gap 125 ⇒ LSS Detection Position ⇒ Copy Length⇒ Detection Slit Length ⇒ Detection Slit Height 127 ⇒ Black Mark Length ⇒ Black Mark Width⇒ Black Mark Y-Position 129 Page Interfaces Protocol RS-232 InterfaceInterface Cable USB Interface Bar Code Wand Interface Double Serial Interface Board Optional Interfaces Ieee 1284 Parallel Interface Board Intermec Supplies Premium Quality Direct Thermal MediaEconomy Quality Europe North America Uncoated Papers Thermal Transfer MediaCoated Papers Polyethylene Plastics Transfer Ribbons Bar Code Directions Bar Code Directions Recommended Paper Type Settings Europe 143 Recommended Paper Type Settings North America 145 Page Page 960581-02