3. Troubleshooting

If Your Machine Does Not Operate as You Want

General

Machine Status

Problem/Cause

Action

 

 

 

 

 

Please wait.

A message appears when

Wait for the machine.

 

 

you turn on the operation

 

 

 

switch or change the toner

 

 

 

bottle.

 

 

 

 

 

 

Cannot detect original size.

Improper original is

Place a custom size original on the

 

 

placed. ⇒ p.20 “Sizes diffi-

exposure glass. ⇒ p.31 “Placing

 

 

cult to detect”

Originals on the Exposure Glass”

 

 

 

 

 

 

 

Input the horizontal and vertical

 

 

 

size of the custom original. ⇒ p.31

 

 

 

“Placing Originals on the Exposure

 

 

 

Glass”

 

 

 

 

 

 

 

Select paper manually, not with

 

 

 

Auto Paper Select mode.

 

 

 

 

 

 

 

Do not use Auto Reduce/Enlarge

 

 

 

mode.

 

 

 

 

 

 

Original is not placed.

Place your originals.

 

 

 

 

 

Check original orientation.

There is no copy paper that

Place the original in the same direc-

 

 

is in the same direction as

tion as the copy paper.

 

 

the originals.

 

 

 

 

 

 

Check paper size.

Improper paper size is set.

If you press the {Start}key, copy

 

 

 

will start onto the selected paper.

 

 

 

 

 

Rotate Sort is not available

A size of paper for which

Select the proper paper size. ⇒ p.47

 

with this image size.

Rotate Sort is not available

“Sort”

 

 

is selected.

 

 

 

 

 

 

It is over stapling capacity.

The number of sheets per

Check the stapler capacity. ⇒ p.51

 

 

set is over the staple capac-

“Staple”

 

 

ity.

 

 

 

 

 

 

Cannot staple paper of this

The Staple function cannot

Select a paper size that can be used

 

size.

be used with paper size se-

in Staple mode. ⇒ p.51 “Staple”

 

 

lected.

 

 

 

 

 

 

Duplex is not avilable with

A paper size not available

Select the proper paper size. ⇒ p.88

 

this paper size.

in Duplex mode has been

“Duplex”

 

 

selected.

 

 

 

 

 

 

Maximum number of sets

The number of copies ex-

You can change the maximum copy

 

is *.

ceeds the maximum copy

quantity. ⇒ “Max. Copy Quantity”

 

 

quantity.

on p.187 “General Features 2/4

153