Troubleshooting

Document Server

 

 

Machine Status

Problem/Cause

 

Action

 

 

 

 

 

 

 

 

Scanned pages exceeded

The number of scanned

If you want to store the scanned

 

 

max. number. Do you want

pages exceeds the capacity

originals as a file, press the [Store

 

 

to store the scanned pages

per file of the Document

File] key. The originals are stored as

 

 

as a file?

Server.

 

a file in the Document Server. If you

 

 

 

 

 

don't want any scanned originals to

 

 

 

 

 

be stored, press the [No] key. The

 

 

 

 

 

scanning data will be cleared.

3

 

 

 

 

 

 

Magazine or Booklet mode

You selected Magazine or

Make sure that the documents for

 

 

 

 

is not available due to

Booklet mode for documents

Magazine or Booklet mode are

 

 

 

mixed image mode.

scanned from different func-

scanned from the same function.

 

 

 

tions, such as copy and printer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Document Server

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

 

Action

 

 

 

 

 

 

 

 

You forgot your password.

 

You can confirm your password.

 

 

 

 

Press the [Yes] key temporarily for "Display

 

 

 

 

Password with Stored file" in system settings.

 

 

 

 

You can check the password when you select-

 

 

 

 

ed the file. ⇒ "Display Password with Stored

 

 

 

 

file" in system settings

 

 

 

 

Without the password, you cannot edit or

 

 

 

 

print the document. Scan the document again.

 

 

 

 

You can delete all the saved documents at

 

 

 

 

once with the User Tools. ⇒ "Delete All The

 

 

 

 

Saved Files" on p.204 “Input/Output”

 

 

 

 

Make sure that no important document is

 

 

 

 

saved in the Document Server before deleting

 

 

 

 

all of the saved documents.

 

 

 

 

 

 

You cannot find out what is saved in a file.

Check the date or time column in the "Docu-

 

 

 

 

ment Server: Files" display.

 

 

 

 

 

 

 

 

 

Check the contents of the document by print-

 

 

 

 

ing the first page of it. Press the line for the de-

 

 

 

 

sired document in the "Document Server:

 

 

 

 

Files" display, and press the [Print 1st Page] key

 

 

 

 

followed by the {Start}key.

 

 

 

 

 

 

Memory becomes full frequently.

Select the document that you want to delete,

 

 

 

 

and then press the [Delete File] key.

 

 

 

 

 

 

You want to check the print result before mak-

Check the print result by printing out only the

 

 

ing a large print run.

 

first set.

 

 

 

 

 

 

 

You want to save a document which cannot be

Turn "Auto File Delete" off, and then save the

 

 

deleted automatically.

 

document in the Document Server.

 

 

 

 

If you later turn on "Auto File Delete", the

 

154

 

 

function is only applied to the documents that

 

 

 

were saved after turning the function on.