Cannot print from digital camera using PictBridge

These are possible solutions. Try one or more of the following:

ENABLE PICTBRIDGE PRINTING FROM CAMERA

Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.

MAKE SURE THE CAMERA IS A PICTBRIDGE-ENABLED DIGITAL CAMERA

1Disconnect the camera.

2Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled.

CHECK USB CABLE

Use only the USB cable that came with the camera.

REMOVE MEMORY CARDS

Remove any memory cards from the printer.

CHECK MESSAGES

If an error message appears on the display, see “Error messages on the computer screen” on page 169.

Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera

MAKE SURE PHOTO SIZE AND PAPER SIZE ARE SET CORRECTLY

The printer displays the Paper/Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is 4 x 6 in. or 10 x 15 cm, depending on the typically used photo size for your country or region.

•Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.

•If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on the PictBridge-enabled digital camera.

•If your camera does not allow you to change the paper size setting, use the control panel to change the paper size to 4 x 6 in. (10 x 15 cm).

1Insert the USB cable that came with your camera to the camera, and insert the other end into the PictBridge port on the front of the printer.

2Turn the camera on, and choose your first photo using the camera control panel.

3Wait for PictBridge Printing to appear on the display of the printer control panel.

Note: If Paper/Photo Size Error appears, press to clear the error message.

Troubleshooting

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Lexmark 5300 Series manual Cannot print from digital camera using PictBridge, 146
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5300 Series specifications

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