Fax Error

The fax machines have stopped communicating.

Resend the fax. There may have been a problem with the quality of the telephone line connection.

Fax Mode Unsupported

The receiving fax machine does not support the type of fax you attempted to send. If it does not support:

Your scan resolution—lower the scan resolution. 1 From the control panel, press Fax Mode.

2 Press .

3 Press or repeatedly until Quality appears.

4 Press .

5 Press or repeatedly until a lower quality appears.

6 Press .

Legal-size paper—reformat the document on letter-size paper.

Remote Fax Error

These are possible causes and solutions. Try one or more of the following:

CHECK PHONE LINE

Resend the fax. There may have been a problem with the quality of the telephone line connection.

LOWER THE TRANSMISSION SPEED

1From the control panel, press Fax Mode.

2Press .

3 Press or repeatedly until Fax Setup appears.

4Press .

5Press or repeatedly until Dialing and Sending appears.

6Press .

7Press or repeatedly until Max Send Speed appears.

8Press .

9Press or repeatedly until a lower speed appears.

10Press .

Notes:

The lower the transmission speed, the longer it will take your fax to send.

This solution will reduce the speed for future faxes until you reset the transmission speed.

Troubleshooting

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Lexmark 5300 Series manual Fax Mode Unsupported, Remote Fax Error, 161

5300 Series specifications

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