46 Solving print quality problems

Problem

Action

Print is too light, or printed

Make sure you’re using recommended paper or other media. Use media

images or characters have voids

from a new package. See Media guidelines.

or dropouts.

 

Make sure you have selected the correct Paper Type setting for the media

 

 

you’re using.

 

 

 

Set Toner Darkness to 4 in the Color Menu.

 

 

 

Clean the LEDs. See Cleaning the LEDs.

 

 

 

If you suspect a toner cartridge is low on toner, remove the appropriate

 

cartridge and gently shake it back-and-forth to distribute the toner evenly.

 

Reinsert the cartridge and try printing the job again.

 

 

 

Replace the toner cartridge that matches the color on the page that is too

 

light or not present in the void areas. See Replacing a toner cartridge.

 

 

 

Replace the photodevelopers. If only black print appears light, you can

 

replace just the black photodeveloper. If one of the colors prints too light,

 

replace all three of the color photodevelopers. See Replacing a

 

photodeveloper.

 

 

Colored lines, streaks, or

Clean the LEDs. See Cleaning the LEDs.

smudges appear on the printed

 

Remove the affected toner cartridge and gently shake it back-and-forth to

page, or print appears blurred or

distribute the toner evenly. Reinsert the cartridge and try printing the job

unclear.

again. See Replacing a toner cartridge.

 

 

 

 

Replace the toner cartridge that matches the color of the lines, streaks, or

 

smudges on the page. See Replacing a toner cartridge.

 

 

 

Replace the photodevelopers. If only black print appears light, you can

 

replace just the black photodeveloper. If one of the colors prints too light,

 

replace all three of the color photodevelopers. See Replacing a

 

photodeveloper.

 

 

Toner specks appear on the

Replace the oil coating roll. See Ordering supplies.

page.

 

 

 

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Lexmark 910 manual Solving print quality problems, 143