40 Calling for service
When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
You need your printer model type and serial number. Refer to the label on the inside of the front cover for this information.
Note: The serial number is also listed on the menu settings page you can print from the Utilities Menu. See Printing the menu settings page for more information.
For service in the U.S. or Canada, call
