Problem | Action | |
Cannot receive faxes. | Make sure neither Fax Port nor Fax Buffer is set to Disabled in the Fax Menu. | |
|
| |
| Make sure the fax machine you have connected is a class 1 fax modem. | |
|
| |
| If power to the modem has been interrupted, complete the following steps in | |
| the order listed: | |
| 1 | Turn the printer power off. |
| 2 | Turn the modem power on. |
| 3 | Turn the printer power on. |
|
| |
Large jobs will not collate. | Reduce the complexity of your print job. Eliminate the number and size of | |
| fonts, the number and complexity of images, and the number of pages. | |
|
| |
| Add more printer memory. See Adding memory, or refer to the Setup Guide | |
| for more information. | |
|
| |
| Install an optional hard disk. See Hard disk, or refer to the Setup Guide for | |
| more information. | |
|
| |
Transparencies curl excessively. | Make sure you’re using recommended Lexmark transparencies. See | |
| Transparencies for more information. | |
|
| |
| Make sure exit tray is fully open. | |
|
| |
Paper jam message does not | To clear the paper jam messages, you must press Go. If the paper jam | |
clear. | message continues, remove all paper from the paper path. Check both inside | |
| the printer as well as the paper source you were using. Close all doors and | |
| press Go. See Clearing paper jams for more information. | |
|
| |
Page that jammed does not | Set Jam Recovery to Auto or to On in the Setup Menu. See Auto Continue | |
reprint after you clear the jam. | for more information. | |
|
| |
Cannot insert a toner cartridge | Make sure the cartridge is aligned properly and is being installed in the | |
into the printer. | correct location. See Replacing a toner cartridge for more information. | |
|
| |
Toner accumulates inside the | Replace the toner cartridge that matches the color of the toner that has | |
printer. | accumulated inside the printer. See Replacing a toner cartridge. | |
|
|
|