Problem | Action |
Need updated printer drivers or | • Refer to the drivers CD that came with your printer. It contains printer |
utilities. | drivers and utilities. |
| • Visit the Lexmark Web site, www.lexmark.com, for the most current |
| printer drivers or utilities. |
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Need to attach a serial cable to | If your printer is configured with a serial port, or you have installed an |
the printer. | optional interface card, refer to the Setup Guide. |
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Cannot find the printer escape | Refer to the Technical Reference available on the Lexmark Web site at |
codes. | www.lexmark.com. |
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Cannot print color. | Make sure the Print Mode menu item is not set to Black and White. |
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| Make sure you’re using a color printer driver. |
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| Make sure color printing is selected from the printer driver. |
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| If you are printing on a network, make sure your network settings allow you |
| to print in color. |
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Cannot print the menu settings | Make sure the selected paper source holds A4, letter, or legal size paper. |
page. | Make sure the Paper Type setting for the selected source is Plain Paper. |
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Cannot print using the infrared | Make sure neither the Infrared Port nor Infrared Buffer is set to Disabled in |
port. | the Infrared Menu. Also check the Window Size and Transmit Delay settings. |
| See Infrared Menu. |
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| Make sure the distance between the two infrared ports is 3 m (10 ft) or less. |
| If necessary, move the ports closer together. |
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| Make sure no objects are between the two ports. |
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| Make sure the computer is on a level surface. |
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| Bright light, such as direct sunshine or nearby artificial lights, may interfere |
| with communication. If necessary, turn off lights or close window shades or |
| blinds. |
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Cannot print using the | Make sure neither LocalTalk Port nor LocalTalk Buffer is set to Disabled in |
LocalTalk port. | the LocalTalk Menu. |
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| Verify the printer is set up correctly in the Macintosh Chooser. |
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