Problem | Action |
Toner covers the background of | Make sure the affected toner cartridge is completely installed. |
the page. |
|
The page has 100% coverage of | Replace the photodevelopers. If the page is black, you can replace just the |
one color. | black photodeveloper. If the page is another color, replace all three of the |
| color photodevelopers. See Replacing a photodeveloper. |
Light lines or streaks appear on | Clean the LEDs. See Cleaning the LEDs. | |
the printed page. |
| |
Remove the toner cartridge that matches the color of the lines or streaks and | ||
| ||
| gently shake it back and forth to distribute the toner evenly. Reinsert the | |
| toner cartridge and try printing the job again. | |
|
| |
| Replace the photodevelopers. If the problem only occurs when printing black, | |
| you can replace just the black photodeveloper. If the problem occurs when | |
| printing one of the colors, replace all three of the color photodevelopers. See | |
| Replacing a photodeveloper. | |
|
| |
| Replace the toner cartridge that matches the color of the lines or streaks on | |
| the page. See Replacing a toner cartridge. | |
|
| |
The page is blank or one of the | Replace the toner cartridge that matches the missing color on the page. See | |
colors is missing. | Replacing a toner cartridge. |
Toner smears or rubs off the | Make sure you’re using recommended paper or other media. Refer to the | |
page. | Card Stock & Label Guide for more information. | |
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| Make sure you have selected the correct Paper Type setting for the media |
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| you’re using. |
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| You may need to replace the fuser. See Replacing the fuser. |
