2007 Lexmark International, Inc. All rights reserved
Users Guide
April
C935 Series
Safety information
Loading paper and specialty media
Contents
Safety information
Installing options
Clearing jams
Printing
Understanding printer menus
Understanding printer messages
Administrative support
Maintaining the printer
Troubleshooting
Index
Notices
Basic model
Printer configurations
Configured models
Learning about the printer
Multipurpose feeder Duplex unit
Standard 520-sheet tray Tray
The High capacity feeder holds 2520 sheets and includes
4-520-sheet tray Tray 5-867-sheet tray Tray 6-1133-sheet tray Tray
Finisher standard bin Finisher bin Finisher bin 2 booklet-maker
Fully configured model
8-10
Horizontal transport unit HTU Control panel Finisher
Control panel item
Understanding the control panel
Description
Available options
Installing options
Installing internal options
Accessing the system board to install internal options
a Turn the screws on the cover counterclockwise, and then remove them
2 Use the illustration below to locate the appropriate connector
Note This operation requires a #2 Phillips screwdriver
1 Remove the cover and system board
Installing a memory card
Installing a flash memory or firmware card
Installing a printer hard disk
3 Attach the ribbon cable to the hard disk
1 Access the system board
4 Attach the mounting plate to the hard disk with the screws
Installing an internal print server or port interface card
Reinstalling the system board
Attaching cables
USB port Ethernet port
Specify a unit of measurement
Setting the Paper Size and Paper Type
Configuring Universal paper settings
Loading paper and specialty media
Specify a feed direction
Specify the paper height and width
Loading the 520-sheet trays
Loading the 520-sheet trays
Short-edge orientation
Long-edge orientation
Using A5 or statement paper sizes
Loading the 867- and 1133-sheet trays
6 Insert the tray into the printer
Using the multipurpose feeder
Paper guides Size indicators Stack height limiter
4 Load the paper stack with the recommended print side faceup
3 Prepare the paper for loading
1 Pull the multipurpose feeder tray down
Note Load only one size and type of paper at a time
Load envelopes with the flap side up
6 From the control panel, set the Paper Size and Paper Type
Assigning a Custom Type x name
Linking and unlinking trays
Linking trays
Unlinking trays
5 Click Paper Menu 6 Click Custom Name
Changing a Custom Type x name
9 Click Custom Types
Fiber content
Paper characteristics
Weight
Moisture content
Selecting preprinted forms and letterhead
Using recycled paper
Unacceptable paper
Selecting paper
Long-edge orientation
Using letterhead
Loading letterhead in the multipurpose feeder
Loading letterhead in the 520-sheet trays
Short-edge orientation
Using transparencies
Loading letterhead in the 867-sheet tray
Loading letterhead in the 1133-sheet tray
Using labels
Using envelopes
Storing paper
Using card stock
Folio
Supported paper sizes, types, and weights
Paper sizes supported by the printer
Executive
6.9 x 9.8 in
Paper types and weights supported by the printer
B5 Envelope
176 x 250 mm
Letterhead
Paper types and weights supported by the finisher
Plain Paper
Bond
Horizonal transport unit
Supported finishing features
Finisher standard bin
Executive
Bin 1 finishing features
Bin 2 finishing features
Bin 2 booklet-maker
JIS B5
Executive
Folio
JIS B4
Printing a document from a Macintosh computer
Installing printer software
Printing
Printing a document from Windows
2 Click Properties, Preferences, Options, or Setup
Printing confidential and other held jobs from Windows
3 Click Other Options, and then click Print and Hold
Printing confidential and other held jobs from a Macintosh computer
Printing from a USB flash memory device
Printing a font sample list
Printing a menu settings page
Printing a network setup page
Printing information pages
Printing the print quality test pages
Canceling a print job
Canceling a print job from the control panel
Printing a directory list
Printing in black and white
Canceling a print job from the Windows taskbar
Canceling a print job from the Windows desktop
Canceling a print job from Mac OS
3 Click Configuration 4 Click Print Settings 5 Click Setup Menu
Using Max Speed and Max Yield
Avoiding jams
Clearing jams
Understanding jam numbers and locations
Instructions
200-203 paper jams
Jam numbers
Area name
3 Push the green lever down 4 Close Door A 5 Press
230-231 paper jams
2 Lift the green lever, and then pull the paper up and toward you
Note Make sure all paper fragments are removed
5 Pull the multipurpose feeder down, and then open Door B
2 Lift the green lever, and then pull the paper up and toward you
Note Make sure all paper fragments are removed
3 Push the green lever down 4 Close Door A
Note Make sure all paper fragments are removed 3 Close Door C
241 paper jam
6 Remove the jammed paper 7 Close Door B 8 Press
1 Open Door C 2 Pull the paper down and toward you
1 Open Door D 2 Pull the paper down and away from the printer
242-244 paper jams
4 Open Tray 1, and then remove any crumpled paper from the tray
5 Close the tray 6 Press
c Open Tray 3, and then remove any crumpled paper d Close Tray
Note Make sure all paper fragments are removed 3 Close Door D
4 Clear any crumpled paper from Trays
a Open Tray 2, and then remove any crumpled paper b Close Tray
g Close the inside cover, and then close Tray 5 Press
250 paper jam
e Open Tray 4, and then remove any crumpled paper
f Open the inside cover, and then remove any jammed paper
1 Open Cover F 2 Remove the jammed paper 3 Close Cover F 4 Press
280-282 paper jams
3 Load the paper into the multipurpose feeder
5 Press
Cover G2
283-284 and 287-288 paper jams
Covers, knobs, and handles located behind finisher Door G
Cover G1
4 Move Cover G4 down, and then remove any jammed paper
1 Open Door G
2 Lift both Cover G1 levers, and then remove any jammed paper
3 Move Cover G2 to the right, and then remove any jammed paper
8 Close Door G 9 Press
284-286 paper jams
1 Open Door H 2 Remove the jammed paper 3 Close Door H 4 Press
1 Open Door G 2 Slide the G5 stapler toward the front of the finisher
289 staple jam
3 Lift the lever, and then remove the staple cartridge
5 Remove the jammed staple, and then close the cover
4 Open the staple cover
6 Place the staple cartridge into the upper stapler
8 Remove the staple cartridge identified on the display
7 Open the lower staple drawer
10 Close the staple drawer 11 Close Door G 12 Press
Menu
Understanding printer menus
Menus list
Settings
Black PC Unit
Supplies menu
Cyan, Magenta, Yellow, or Black Toner
Color PC Units
Default Source
Default Source menu
Paper menu
Paper Size/Type menu
Manual Paper Size
Menu item
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Configure MP menu
Configure MP
Manual Paper Type
Plain Texture
Substitute Size menu
Paper Texture menu
Substitute Size
Preprinted Texture
Paper Loading menu
Envelope Texture
Letterhead Texture
Glossy Loading
Custom Types menu
Preprinted Loading
Colored Loading
Portrait Width
Universal Setup menu
Bin Setup menu
Units of Measure
Menu Settings Page
Reports menu
Reports menu
Configure Bins
NetWare Setup Page
Network Setup Page
Network x Setup Page
Wireless Setup Page
Display Language
Settings menu
Setup menu
Power Saver
Timeouts
Standby Mode
Alarms
Timeouts
Print Recovery
Timeouts
Print Recovery
Print Recovery
Download Target
Menu item
Description
Print Area
Duplex Bind
Finishing menu
Factory Defaults
Duplex
Multipage Order
Separator Sheets
Separator Source
Multipage Print
Staple Job
Quality menu
Hole Punch Mode
Print Mode
RGB Brightness
Print Resolution
Toner Darkness
Color Saver
Manual Color
Color Samples
Manual Color
Utilities menu
or Setup
Factory Defaults
Format Disk
Remove Held Jobs
Format Flash
Defragment Flash
Coverage Estimator
PDF menu
Job Acct Stat
Hex Trace
Font Priority
PostScript menu
PCL Emul menu
Print PS Error
PCL Emulation Settings
Symbol Set
PCL Emulation Settings
PCL Emulation Settings
Tray Renumber
PCL Emulation Settings
PCL Emulation Settings
Tray Renumber
Lines per Inch
PPDS menu
Orientation
Lines per Page
Font Name
HTML menu
Auto CR after LF
Auto LF after CR
Margin Size
Image menu
Scale
Orientation
Max Invalid PIN
Security menu
Network/Ports menu
TCP/IP menu
IPv6
IPv6 menu
TCP/IP
TCP/IP
PS SmartSwitch
Wireless menu
Standard Network and Network x menus
PCL SmartSwitch
Network Buffer
NPA Mode
Menu item
Description
NPA Mode
Standard USB and USB x menus
PCL SmartSwitch
PS SmartSwitch
Mac Binary PS
Serial x menu
PCL SmartSwitch
Job Buffering
Description
PS SmartSwitch
NPA Mode
Menu item
Data Bits
Serial Protocol
Robust XON
Baud
View Print Mode
NetWare menu
AppleTalk menu
View Login Name
Set Zone
Help menu
LexLink menu
USB Direct menu
Canceling
List of status and error messages
Activating PPDS Mode
Cancel not available
Close cover
Deactivating PPDS Mode
Defragmenting Flash DO NOT POWER OFF
Disk recovery x/y XX% DO NOT POWER OFF
Formatting Flash DO NOT POWER OFF
Encrypting disk x/y XX% DO NOT POWER OFF
Error reading USB drive
Formatting Disk x/y XX% DO NOT POWER OFF
Invalid file format
Internal System Error, Reload Bookmarks
Internal System Error, Reload Security Certificates
Invalid Engine Code
Programming disk DO NOT POWER OFF
Menus are disabled
No jobs to cancel
Power Saver
Restore Held Jobs?
Programming System Code DO NOT POWER OFF
Remote Management Active DO NOT POWER OFF
Resetting the printer
Standard Bin Full
Some held jobs were not restored
Some held jobs will not be restored
Serial
34 Incorrect paper type, check src
35 Insufficient memory to support Resource Save feature
31 Missing or defective color cartridge
32 Replace unsupported color cartridge
38 Memory full
37 Insufficient memory, some held jobs will not be restored
50 PPDS font error
37 Insufficient memory to collate job
56 Parallel port x disabled
54 Serial option x error
54 Standard network software error
54 Network x software error
58 Too many flash options installed
56 USB port x disabled
57 Configuration change, held jobs were not restored
58 Too many disks installed
82 Waste toner box missing
80 Scheduled maintenance
63 Unformatted disk
82 Replace waste toner box
84 Replace color pc units
289 Staple error
900-999 Service message
84 Replace black pc unit
1565 Emul Error Load Emul Option
Conserving supplies
Cleaning the exterior of the printer
Maintaining the printer
Storing supplies
Printing a menu settings page
Ordering supplies
Checking the status of supplies from a network computer
Ordering toner cartridges
Ordering a waste toner box
Replacing supplies
Ordering photoconductors
Ordering staple cartridges
1 Unpack the replacement waste toner box and accessories
Waste toner box Door E6 Door E Printhead lens cleaner E6 Door tab
3 Grasp the E6 Door tab, and then push the door down
2 Open Door E front printer door
6 Place the plastic cover over the waste toner box
5 Remove the waste toner box
7 Place the waste toner box in the recycling bag
10 Place the new printhead lens cleaner in the notches of Door E
8 Use the new printhead lens cleaner to clean the printhead lenses
9 Insert the new waste toner box
11 Close Door E6 12 Close Door E
Cleaning the printhead lenses
13 Remove all paper from the printer paper path
E6 Door tab
Waste toner box Door E6 Door E front door Printhead lens cleaner
1 Open Door E front door
2 Grasp the E6 Door tab, and then push the door down
4 Locate and remove the printhead lens cleaner from Door E
3 Remove the waste toner box
8 Insert the waste toner box
7 Clean the remaining three printhead lenses
10 Close Door E6 11 Close Door E
9 Place the printhead lens cleaner in the notches of Door E
Photoconductor color
Replacing a photoconductor
Opening name
5 Align and insert the end of the photoconductor
4 Unpack the replacement photoconductor
6 Remove the tape from the top of the photoconductor
Replacing a toner cartridge
5 Remove the cartridge by gently pulling it away from the printer
3 Open Door E front printer door
Recycling Lexmark products
Moving the printer to another location
Setting the printer up in a new location
Moving the printer
Before moving the printer
2 in. 50 mm 2.7 ft 825 mm 1.4 ft 418 mm 4 in. 100 mm 2.3 ft 693 mm
Shipping the printer
Disabling control panel menus
Administrative support
Adjusting the brightness or contrast of the display
Adjusting Power Saver
Contents will be lost. Continue? appears
Restoring the factory default settings
Encrypting the printer hard disk
Restoring Factory Defaults appears
2 Click Configuration
Locking the control panel menus using the Embedded Web Server
Modifying confidential print settings
Locking the entire printer
2 Click Configuration
Using 802.1x authentication
Supporting IPSec
Supporting SNMPv3
2 Click Configuration
Creating an administrative password
Using Secure mode
2 Click Configuration
5 Click TCP/IP Port Access
The Ground Fault Circuit Interrupter GFCI has not tripped
Troubleshooting
Checking an unresponsive printer
Door A will not shut properly
Control panel display is blank or displays only diamonds
Solving printing problems
Error message about reading USB drive appears
Multiple-language PDFs do not print
Has a formatting error occurred?
Make sure the correct printer software is installed
Make sure the internal print server is installed properly and working
Make sure you are using a recommended USB, serial, or Ethernet cable
Incorrect characters print
Check the Paper Type setting
Are the Paper Size and Paper Type settings the same for each tray?
Job prints from the wrong tray or on the wrong paper
Make sure the option is installed
Solving option problems
Option does not operate correctly or quits after it is installed
Reset the printer
Flash memory card
Solving paper feed problems
Make sure the network software is configured correctly
Finisher
Make sure there is not too much paper in the paper tray
Print jobs are not routed to the booklet-maker bin
Paper jam message remains after jam is cleared
Page that jammed does not reprint after you clear the jam
Isolating print quality problems
Solving print quality problems
Blank pages
Clipped images
Check the Paper Size setting
Reduce the Toner Darkness setting
Characters have jagged or uneven edges
Light colored line, white line, or incorrectly colored line
Check the Page size setting
Clean the printhead lenses
Incorrect margins
Has paper absorbed moisture due to high humidity?
Check the darkness, brightness, and contrast settings
Print irregularities
Print is too dark
Check the Paper Type setting
Print is too light
Make sure Color Saver is set to Off
Check the darkness, brightness, and contrast settings
Toner fog or background shading appears on the page
Repeating defects
Skewed print
Solid color pages
Transparency print quality is poor
Check the Paper Texture setting
Toner rubs off
Toner specks
What is RGB color?
Solving color quality problems
FAQ about color printing
Uneven print density
What is manual color correction?
The printed page appears tinted. Can I adjust the color?
What are detailed Color Samples and how do I access them?
Manual Color menu
How can I match a particular color such as a corporate logo?
3 Click Configuration 4 Click Color Samples
Contacting Customer Support
Trademarks
Notices
Edition notice
UNITED STATES GOVERNMENT RIGHTS
Industry Canada compliance statement
Industry Canada notices
Conventions
Exposure to radio frequency radiation
European Community EC directives conformity
Radio interference notice
Industry Canada Canada
Noise emission levels
India emissions notice
1-meter average sound pressure, dBA
Temperature information
Waste from Electrical and Electronic Equipment WEEE directive
Product disposal
Notice to users of the New Zealand telephone network
Notice to users of the Canadian telephone network
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
South Africa telecommunications notice
Utilisation de ce produit en Suisse
Power Saver
Power consumption
Statement of Limited Warranty
Product power consumption
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
Extent of limited warranty
Additional rights
Limitation of liability
Numerics
Index
Page
Page
printer configurations 9 models 9 moving