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Lexmark C935 manual paper jams, Lift the green lever, and then pull the paper up and toward you

Models: C935

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2Lift the green lever, and then pull the paper up and toward you.

Note: Make sure all paper fragments are removed.

3Push the green lever down.

4Close Door A.

5Press .

230–231 paper jams

1Open Door A by lifting the release latch and lowering the door.

CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

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Lexmark C935 manual paper jams, Lift the green lever, and then pull the paper up and toward you

Contents

Users Guide AprilC935 Series 2007 Lexmark International, Inc. All rights reservedSafety information Contents Safety informationInstalling options Loading paper and specialty mediaPrinting Clearing jamsUnderstanding printer menus Maintaining the printer Administrative supportUnderstanding printer messages Troubleshooting Notices IndexPrinter configurations Configured modelsLearning about the printer Basic modelStandard 520-sheet tray Tray The High capacity feeder holds 2520 sheets and includes4-520-sheet tray Tray 5-867-sheet tray Tray 6-1133-sheet tray Tray Multipurpose feeder Duplex unitFully configured model 8-10Horizontal transport unit HTU Control panel Finisher Finisher standard bin Finisher bin Finisher bin 2 booklet-makerDescription Understanding the control panelControl panel item Installing options Installing internal optionsAccessing the system board to install internal options Available options2 Use the illustration below to locate the appropriate connector Note This operation requires a #2 Phillips screwdriver1 Remove the cover and system board a Turn the screws on the cover counterclockwise, and then remove themInstalling a memory card Installing a flash memory or firmware card Installing a printer hard disk 4 Attach the mounting plate to the hard disk with the screws 1 Access the system board3 Attach the ribbon cable to the hard disk Installing an internal print server or port interface card Reinstalling the system board Attaching cables USB port Ethernet port Setting the Paper Size and Paper Type Configuring Universal paper settingsLoading paper and specialty media Specify a unit of measurementSpecify the paper height and width Specify a feed directionLoading the 520-sheet trays Loading the 520-sheet traysLong-edge orientation Short-edge orientationUsing A5 or statement paper sizes Loading the 867- and 1133-sheet trays Using the multipurpose feeder Paper guides Size indicators Stack height limiter4 Load the paper stack with the recommended print side faceup 6 Insert the tray into the printer1 Pull the multipurpose feeder tray down 3 Prepare the paper for loading6 From the control panel, set the Paper Size and Paper Type Load envelopes with the flap side upNote Load only one size and type of paper at a time Linking and unlinking trays Linking traysUnlinking trays Assigning a Custom Type x name9 Click Custom Types Changing a Custom Type x name5 Click Paper Menu 6 Click Custom Name Paper characteristics WeightMoisture content Fiber contentUsing recycled paper Unacceptable paperSelecting paper Selecting preprinted forms and letterheadUsing letterhead Loading letterhead in the multipurpose feederLoading letterhead in the 520-sheet trays Long-edge orientationUsing transparencies Loading letterhead in the 867-sheet trayLoading letterhead in the 1133-sheet tray Short-edge orientationUsing envelopes Using labelsUsing card stock Storing paperSupported paper sizes, types, and weights Paper sizes supported by the printerExecutive FolioPaper types and weights supported by the printer B5 Envelope176 x 250 mm 6.9 x 9.8 inPaper types and weights supported by the finisher Plain PaperBond LetterheadFinisher standard bin Supported finishing featuresHorizonal transport unit Bin 1 finishing features Bin 2 finishing featuresBin 2 booklet-maker ExecutiveExecutive FolioJIS B4 JIS B5Installing printer software PrintingPrinting a document from Windows Printing a document from a Macintosh computer3 Click Other Options, and then click Print and Hold Printing confidential and other held jobs from Windows2 Click Properties, Preferences, Options, or Setup Printing confidential and other held jobs from a Macintosh computer Printing from a USB flash memory device Printing a menu settings page Printing a network setup pagePrinting information pages Printing a font sample listCanceling a print job Canceling a print job from the control panelPrinting a directory list Printing the print quality test pagesCanceling a print job from the Windows taskbar Canceling a print job from the Windows desktopCanceling a print job from Mac OS Printing in black and whiteUsing Max Speed and Max Yield 3 Click Configuration 4 Click Print Settings 5 Click Setup MenuUnderstanding jam numbers and locations Clearing jamsAvoiding jams 200-203 paper jams Jam numbersArea name Instructions230-231 paper jams 2 Lift the green lever, and then pull the paper up and toward youNote Make sure all paper fragments are removed 3 Push the green lever down 4 Close Door A 5 Press2 Lift the green lever, and then pull the paper up and toward you Note Make sure all paper fragments are removed3 Push the green lever down 4 Close Door A 5 Pull the multipurpose feeder down, and then open Door B241 paper jam 6 Remove the jammed paper 7 Close Door B 8 Press1 Open Door C 2 Pull the paper down and toward you Note Make sure all paper fragments are removed 3 Close Door C242-244 paper jams 4 Open Tray 1, and then remove any crumpled paper from the tray5 Close the tray 6 Press 1 Open Door D 2 Pull the paper down and away from the printerNote Make sure all paper fragments are removed 3 Close Door D 4 Clear any crumpled paper from Traysa Open Tray 2, and then remove any crumpled paper b Close Tray c Open Tray 3, and then remove any crumpled paper d Close Tray250 paper jam e Open Tray 4, and then remove any crumpled paperf Open the inside cover, and then remove any jammed paper g Close the inside cover, and then close Tray 5 Press280-282 paper jams 3 Load the paper into the multipurpose feeder5 Press 1 Open Cover F 2 Remove the jammed paper 3 Close Cover F 4 Press283-284 and 287-288 paper jams Covers, knobs, and handles located behind finisher Door GCover G1 Cover G21 Open Door G 2 Lift both Cover G1 levers, and then remove any jammed paper3 Move Cover G2 to the right, and then remove any jammed paper 4 Move Cover G4 down, and then remove any jammed paper1 Open Door H 2 Remove the jammed paper 3 Close Door H 4 Press 284-286 paper jams8 Close Door G 9 Press 3 Lift the lever, and then remove the staple cartridge 289 staple jam1 Open Door G 2 Slide the G5 stapler toward the front of the finisher 6 Place the staple cartridge into the upper stapler 4 Open the staple cover5 Remove the jammed staple, and then close the cover 7 Open the lower staple drawer 8 Remove the staple cartridge identified on the display10 Close the staple drawer 11 Close Door G 12 Press Understanding printer menus Menus listSettings MenuSupplies menu Cyan, Magenta, Yellow, or Black TonerColor PC Units Black PC UnitDefault Source menu Paper menuPaper Size/Type menu Default SourceMenu item MP Feeder SizeMP Feeder Type Manual Paper SizeConfigure MP menu Configure MPManual Paper Type Manual Envelope SizeSubstitute Size menu Paper Texture menuSubstitute Size Plain TexturePaper Loading menu Envelope TextureLetterhead Texture Preprinted TextureCustom Types menu Preprinted LoadingColored Loading Glossy LoadingUniversal Setup menu Bin Setup menuUnits of Measure Portrait WidthReports menu Reports menuConfigure Bins Menu Settings PageNetwork Setup Page Network x Setup PageWireless Setup Page NetWare Setup PageSettings menu Setup menuPower Saver Display LanguageStandby Mode AlarmsTimeouts TimeoutsTimeouts Print RecoveryPrint Recovery Print RecoveryMenu item DescriptionPrint Area Download TargetFinishing menu Factory DefaultsDuplex Duplex BindSeparator Sheets Separator SourceMultipage Print Multipage OrderQuality menu Hole Punch ModePrint Mode Staple JobPrint Resolution Toner DarknessColor Saver RGB BrightnessColor Samples Manual ColorUtilities menu or SetupFactory Defaults Manual ColorRemove Held Jobs Format FlashDefragment Flash Format DiskPDF menu Job Acct StatHex Trace Coverage EstimatorPostScript menu PCL Emul menuPrint PS Error Font PrioritySymbol Set PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsTray Renumber Tray RenumberPPDS menu OrientationLines per Page Lines per InchHTML menu Auto CR after LFAuto LF after CR Font NameImage menu ScaleOrientation Margin SizeSecurity menu Network/Ports menuTCP/IP menu Max Invalid PINIPv6 menu TCP/IPTCP/IP IPv6Wireless menu Standard Network and Network x menusPCL SmartSwitch PS SmartSwitchNPA Mode Menu itemDescription Network BufferStandard USB and USB x menus PCL SmartSwitchPS SmartSwitch NPA ModeSerial x menu PCL SmartSwitchJob Buffering Mac Binary PSPS SmartSwitch NPA ModeMenu item DescriptionSerial Protocol Robust XONBaud Data BitsNetWare menu AppleTalk menuView Login Name View Print ModeHelp menu LexLink menuUSB Direct menu Set ZoneList of status and error messages Activating PPDS ModeCancel not available CancelingDeactivating PPDS Mode Defragmenting Flash DO NOT POWER OFFDisk recovery x/y XX% DO NOT POWER OFF Close coverEncrypting disk x/y XX% DO NOT POWER OFF Error reading USB driveFormatting Disk x/y XX% DO NOT POWER OFF Formatting Flash DO NOT POWER OFFInternal System Error, Reload Bookmarks Internal System Error, Reload Security CertificatesInvalid Engine Code Invalid file formatMenus are disabled No jobs to cancelPower Saver Programming disk DO NOT POWER OFFProgramming System Code DO NOT POWER OFF Remote Management Active DO NOT POWER OFFResetting the printer Restore Held Jobs?Some held jobs were not restored Some held jobs will not be restoredSerial Standard Bin Full35 Insufficient memory to support Resource Save feature 31 Missing or defective color cartridge32 Replace unsupported color cartridge 34 Incorrect paper type, check src37 Insufficient memory, some held jobs will not be restored 50 PPDS font error37 Insufficient memory to collate job 38 Memory full54 Serial option x error 54 Standard network software error54 Network x software error 56 Parallel port x disabled56 USB port x disabled 57 Configuration change, held jobs were not restored58 Too many disks installed 58 Too many flash options installed80 Scheduled maintenance 63 Unformatted disk82 Replace waste toner box 82 Waste toner box missing289 Staple error 900-999 Service message84 Replace black pc unit 84 Replace color pc units1565 Emul Error Load Emul Option Cleaning the exterior of the printer Maintaining the printerStoring supplies Conserving suppliesOrdering supplies Checking the status of supplies from a network computerOrdering toner cartridges Printing a menu settings pageReplacing supplies Ordering photoconductorsOrdering staple cartridges Ordering a waste toner boxWaste toner box Door E6 Door E Printhead lens cleaner E6 Door tab 1 Unpack the replacement waste toner box and accessories2 Open Door E front printer door 3 Grasp the E6 Door tab, and then push the door down7 Place the waste toner box in the recycling bag 5 Remove the waste toner box6 Place the plastic cover over the waste toner box 9 Insert the new waste toner box 8 Use the new printhead lens cleaner to clean the printhead lenses10 Place the new printhead lens cleaner in the notches of Door E 13 Remove all paper from the printer paper path Cleaning the printhead lenses11 Close Door E6 12 Close Door E 1 Open Door E front door Waste toner box Door E6 Door E front door Printhead lens cleanerE6 Door tab 3 Remove the waste toner box 4 Locate and remove the printhead lens cleaner from Door E2 Grasp the E6 Door tab, and then push the door down 7 Clean the remaining three printhead lenses 8 Insert the waste toner box9 Place the printhead lens cleaner in the notches of Door E 10 Close Door E6 11 Close Door EOpening name Replacing a photoconductorPhotoconductor color 6 Remove the tape from the top of the photoconductor 4 Unpack the replacement photoconductor5 Align and insert the end of the photoconductor Replacing a toner cartridge 3 Open Door E front printer door 5 Remove the cartridge by gently pulling it away from the printerRecycling Lexmark products Setting the printer up in a new location Moving the printerBefore moving the printer Moving the printer to another locationShipping the printer 2 in. 50 mm 2.7 ft 825 mm 1.4 ft 418 mm 4 in. 100 mm 2.3 ft 693 mmAdministrative support Adjusting the brightness or contrast of the displayAdjusting Power Saver Disabling control panel menusRestoring the factory default settings Encrypting the printer hard diskRestoring Factory Defaults appears Contents will be lost. Continue? appearsLocking the control panel menus using the Embedded Web Server Modifying confidential print settingsLocking the entire printer 2 Click ConfigurationUsing 802.1x authentication Supporting IPSecSupporting SNMPv3 2 Click ConfigurationCreating an administrative password Using Secure mode2 Click Configuration 2 Click Configuration5 Click TCP/IP Port Access Troubleshooting Checking an unresponsive printerDoor A will not shut properly The Ground Fault Circuit Interrupter GFCI has not trippedSolving printing problems Error message about reading USB drive appearsMultiple-language PDFs do not print Control panel display is blank or displays only diamondsMake sure the correct printer software is installed Make sure the internal print server is installed properly and workingMake sure you are using a recommended USB, serial, or Ethernet cable Has a formatting error occurred?Check the Paper Type setting Are the Paper Size and Paper Type settings the same for each tray?Job prints from the wrong tray or on the wrong paper Incorrect characters printSolving option problems Option does not operate correctly or quits after it is installedReset the printer Make sure the option is installedSolving paper feed problems Make sure the network software is configured correctlyFinisher Flash memory cardPrint jobs are not routed to the booklet-maker bin Paper jam message remains after jam is clearedPage that jammed does not reprint after you clear the jam Make sure there is not too much paper in the paper trayBlank pages Solving print quality problemsIsolating print quality problems Check the Paper Size setting Reduce the Toner Darkness settingCharacters have jagged or uneven edges Clipped imagesCheck the Page size setting Clean the printhead lensesIncorrect margins Light colored line, white line, or incorrectly colored lineCheck the darkness, brightness, and contrast settings Print irregularitiesPrint is too dark Has paper absorbed moisture due to high humidity?Print is too light Make sure Color Saver is set to OffCheck the darkness, brightness, and contrast settings Check the Paper Type settingRepeating defects Skewed printSolid color pages Toner fog or background shading appears on the pageCheck the Paper Texture setting Toner rubs offToner specks Transparency print quality is poorSolving color quality problems FAQ about color printingUneven print density What is RGB color?The printed page appears tinted. Can I adjust the color? What is manual color correction?How can I match a particular color such as a corporate logo? Manual Color menuWhat are detailed Color Samples and how do I access them? Contacting Customer Support 3 Click Configuration 4 Click Color SamplesNotices Edition noticeUNITED STATES GOVERNMENT RIGHTS TrademarksIndustry Canada notices ConventionsExposure to radio frequency radiation Industry Canada compliance statementIndustry Canada Canada Radio interference noticeEuropean Community EC directives conformity India emissions notice Noise emission levelsTemperature information Waste from Electrical and Electronic Equipment WEEE directiveProduct disposal 1-meter average sound pressure, dBAAvis réservé aux utilisateurs du réseau téléphonique du Canada Notice to users of the Canadian telephone networkNotice to users of the New Zealand telephone network Using this product in Switzerland South Africa telecommunications noticeUtilisation de ce produit en Suisse Verwendung dieses Produkts in der SchweizPower consumption Statement of Limited WarrantyProduct power consumption Power SaverLimited warranty Limited warranty serviceExtent of limited warranty Lexmark International, Inc., Lexington, KYLimitation of liability Additional rightsIndex NumericsPage Page printer configurations 9 models 9 moving