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Lexmark C935 staple jam, Open Door G 2 Slide the G5 stapler toward the front of the finisher

Models: C935

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Page 66

289 staple jam

1Open Door G.

2Slide the G5 stapler toward the front of the finisher.

3Lift the lever, and then remove the staple cartridge.

66

Image 66

Lexmark C935 manual staple jam, Open Door G 2 Slide the G5 stapler toward the front of the finisher

Contents

C935 Series Users GuideApril 2007 Lexmark International, Inc. All rights reservedSafety information Installing options ContentsSafety information Loading paper and specialty mediaPrinting Clearing jamsUnderstanding printer menus Administrative support Understanding printer messagesMaintaining the printer Troubleshooting Notices IndexLearning about the printer Printer configurationsConfigured models Basic model4-520-sheet tray Tray 5-867-sheet tray Tray 6-1133-sheet tray Tray Standard 520-sheet tray TrayThe High capacity feeder holds 2520 sheets and includes Multipurpose feeder Duplex unitHorizontal transport unit HTU Control panel Finisher Fully configured model8-10 Finisher standard bin Finisher bin Finisher bin 2 booklet-makerUnderstanding the control panel Control panel itemDescription Accessing the system board to install internal options Installing optionsInstalling internal options Available options1 Remove the cover and system board 2 Use the illustration below to locate the appropriate connectorNote This operation requires a #2 Phillips screwdriver a Turn the screws on the cover counterclockwise, and then remove themInstalling a memory card Installing a flash memory or firmware card Installing a printer hard disk 1 Access the system board 3 Attach the ribbon cable to the hard disk4 Attach the mounting plate to the hard disk with the screws Installing an internal print server or port interface card Reinstalling the system board Attaching cables USB port Ethernet port Loading paper and specialty media Setting the Paper Size and Paper TypeConfiguring Universal paper settings Specify a unit of measurementSpecify the paper height and width Specify a feed directionLoading the 520-sheet trays Loading the 520-sheet traysLong-edge orientation Short-edge orientationUsing A5 or statement paper sizes Loading the 867- and 1133-sheet trays 4 Load the paper stack with the recommended print side faceup Using the multipurpose feederPaper guides Size indicators Stack height limiter 6 Insert the tray into the printer1 Pull the multipurpose feeder tray down 3 Prepare the paper for loadingLoad envelopes with the flap side up Note Load only one size and type of paper at a time6 From the control panel, set the Paper Size and Paper Type Unlinking trays Linking and unlinking traysLinking trays Assigning a Custom Type x nameChanging a Custom Type x name 5 Click Paper Menu 6 Click Custom Name9 Click Custom Types Moisture content Paper characteristicsWeight Fiber contentSelecting paper Using recycled paperUnacceptable paper Selecting preprinted forms and letterheadLoading letterhead in the 520-sheet trays Using letterheadLoading letterhead in the multipurpose feeder Long-edge orientationLoading letterhead in the 1133-sheet tray Using transparenciesLoading letterhead in the 867-sheet tray Short-edge orientationUsing envelopes Using labelsUsing card stock Storing paperExecutive Supported paper sizes, types, and weightsPaper sizes supported by the printer Folio176 x 250 mm Paper types and weights supported by the printerB5 Envelope 6.9 x 9.8 inBond Paper types and weights supported by the finisherPlain Paper LetterheadSupported finishing features Horizonal transport unitFinisher standard bin Bin 2 booklet-maker Bin 1 finishing featuresBin 2 finishing features ExecutiveJIS B4 ExecutiveFolio JIS B5Printing a document from Windows Installing printer softwarePrinting Printing a document from a Macintosh computerPrinting confidential and other held jobs from Windows 2 Click Properties, Preferences, Options, or Setup3 Click Other Options, and then click Print and Hold Printing confidential and other held jobs from a Macintosh computer Printing from a USB flash memory device Printing information pages Printing a menu settings pagePrinting a network setup page Printing a font sample listPrinting a directory list Canceling a print jobCanceling a print job from the control panel Printing the print quality test pagesCanceling a print job from Mac OS Canceling a print job from the Windows taskbarCanceling a print job from the Windows desktop Printing in black and whiteUsing Max Speed and Max Yield 3 Click Configuration 4 Click Print Settings 5 Click Setup MenuClearing jams Avoiding jamsUnderstanding jam numbers and locations Area name 200-203 paper jamsJam numbers InstructionsNote Make sure all paper fragments are removed 230-231 paper jams2 Lift the green lever, and then pull the paper up and toward you 3 Push the green lever down 4 Close Door A 5 Press3 Push the green lever down 4 Close Door A 2 Lift the green lever, and then pull the paper up and toward youNote Make sure all paper fragments are removed 5 Pull the multipurpose feeder down, and then open Door B1 Open Door C 2 Pull the paper down and toward you 241 paper jam6 Remove the jammed paper 7 Close Door B 8 Press Note Make sure all paper fragments are removed 3 Close Door C5 Close the tray 6 Press 242-244 paper jams4 Open Tray 1, and then remove any crumpled paper from the tray 1 Open Door D 2 Pull the paper down and away from the printera Open Tray 2, and then remove any crumpled paper b Close Tray Note Make sure all paper fragments are removed 3 Close Door D4 Clear any crumpled paper from Trays c Open Tray 3, and then remove any crumpled paper d Close Trayf Open the inside cover, and then remove any jammed paper 250 paper jame Open Tray 4, and then remove any crumpled paper g Close the inside cover, and then close Tray 5 Press5 Press 280-282 paper jams3 Load the paper into the multipurpose feeder 1 Open Cover F 2 Remove the jammed paper 3 Close Cover F 4 PressCover G1 283-284 and 287-288 paper jamsCovers, knobs, and handles located behind finisher Door G Cover G23 Move Cover G2 to the right, and then remove any jammed paper 1 Open Door G2 Lift both Cover G1 levers, and then remove any jammed paper 4 Move Cover G4 down, and then remove any jammed paper284-286 paper jams 8 Close Door G 9 Press1 Open Door H 2 Remove the jammed paper 3 Close Door H 4 Press 289 staple jam 1 Open Door G 2 Slide the G5 stapler toward the front of the finisher3 Lift the lever, and then remove the staple cartridge 4 Open the staple cover 5 Remove the jammed staple, and then close the cover6 Place the staple cartridge into the upper stapler 7 Open the lower staple drawer 8 Remove the staple cartridge identified on the display10 Close the staple drawer 11 Close Door G 12 Press Settings Understanding printer menusMenus list MenuColor PC Units Supplies menuCyan, Magenta, Yellow, or Black Toner Black PC UnitPaper Size/Type menu Default Source menuPaper menu Default SourceMP Feeder Type Menu itemMP Feeder Size Manual Paper SizeManual Paper Type Configure MP menuConfigure MP Manual Envelope SizeSubstitute Size Substitute Size menuPaper Texture menu Plain TextureLetterhead Texture Paper Loading menuEnvelope Texture Preprinted TextureColored Loading Custom Types menuPreprinted Loading Glossy LoadingUnits of Measure Universal Setup menuBin Setup menu Portrait WidthConfigure Bins Reports menuReports menu Menu Settings PageWireless Setup Page Network Setup PageNetwork x Setup Page NetWare Setup PagePower Saver Settings menuSetup menu Display LanguageTimeouts Standby ModeAlarms TimeoutsPrint Recovery TimeoutsPrint Recovery Print RecoveryPrint Area Menu itemDescription Download TargetDuplex Finishing menuFactory Defaults Duplex BindMultipage Print Separator SheetsSeparator Source Multipage OrderPrint Mode Quality menuHole Punch Mode Staple JobColor Saver Print ResolutionToner Darkness RGB BrightnessColor Samples Manual ColorFactory Defaults Utilities menuor Setup Manual ColorDefragment Flash Remove Held JobsFormat Flash Format DiskHex Trace PDF menuJob Acct Stat Coverage EstimatorPrint PS Error PostScript menuPCL Emul menu Font PriorityPCL Emulation Settings Symbol SetPCL Emulation Settings PCL Emulation SettingsTray Renumber PCL Emulation SettingsPCL Emulation Settings Tray RenumberLines per Page PPDS menuOrientation Lines per InchAuto LF after CR HTML menuAuto CR after LF Font NameOrientation Image menuScale Margin SizeTCP/IP menu Security menuNetwork/Ports menu Max Invalid PINTCP/IP IPv6 menuTCP/IP IPv6PCL SmartSwitch Wireless menuStandard Network and Network x menus PS SmartSwitchDescription NPA ModeMenu item Network BufferPS SmartSwitch Standard USB and USB x menusPCL SmartSwitch NPA ModeJob Buffering Serial x menuPCL SmartSwitch Mac Binary PSMenu item PS SmartSwitchNPA Mode DescriptionBaud Serial ProtocolRobust XON Data BitsView Login Name NetWare menuAppleTalk menu View Print ModeUSB Direct menu Help menuLexLink menu Set ZoneCancel not available List of status and error messagesActivating PPDS Mode CancelingDisk recovery x/y XX% DO NOT POWER OFF Deactivating PPDS ModeDefragmenting Flash DO NOT POWER OFF Close coverFormatting Disk x/y XX% DO NOT POWER OFF Encrypting disk x/y XX% DO NOT POWER OFFError reading USB drive Formatting Flash DO NOT POWER OFFInvalid Engine Code Internal System Error, Reload BookmarksInternal System Error, Reload Security Certificates Invalid file formatPower Saver Menus are disabledNo jobs to cancel Programming disk DO NOT POWER OFFResetting the printer Programming System Code DO NOT POWER OFFRemote Management Active DO NOT POWER OFF Restore Held Jobs?Serial Some held jobs were not restoredSome held jobs will not be restored Standard Bin Full32 Replace unsupported color cartridge 35 Insufficient memory to support Resource Save feature31 Missing or defective color cartridge 34 Incorrect paper type, check src37 Insufficient memory to collate job 37 Insufficient memory, some held jobs will not be restored50 PPDS font error 38 Memory full54 Network x software error 54 Serial option x error54 Standard network software error 56 Parallel port x disabled58 Too many disks installed 56 USB port x disabled57 Configuration change, held jobs were not restored 58 Too many flash options installed82 Replace waste toner box 80 Scheduled maintenance63 Unformatted disk 82 Waste toner box missing84 Replace black pc unit 289 Staple error900-999 Service message 84 Replace color pc units1565 Emul Error Load Emul Option Storing supplies Cleaning the exterior of the printerMaintaining the printer Conserving suppliesOrdering toner cartridges Ordering suppliesChecking the status of supplies from a network computer Printing a menu settings pageOrdering staple cartridges Replacing suppliesOrdering photoconductors Ordering a waste toner boxWaste toner box Door E6 Door E Printhead lens cleaner E6 Door tab 1 Unpack the replacement waste toner box and accessories2 Open Door E front printer door 3 Grasp the E6 Door tab, and then push the door down5 Remove the waste toner box 6 Place the plastic cover over the waste toner box7 Place the waste toner box in the recycling bag 8 Use the new printhead lens cleaner to clean the printhead lenses 10 Place the new printhead lens cleaner in the notches of Door E9 Insert the new waste toner box Cleaning the printhead lenses 11 Close Door E6 12 Close Door E13 Remove all paper from the printer paper path Waste toner box Door E6 Door E front door Printhead lens cleaner E6 Door tab1 Open Door E front door 4 Locate and remove the printhead lens cleaner from Door E 2 Grasp the E6 Door tab, and then push the door down3 Remove the waste toner box 7 Clean the remaining three printhead lenses 8 Insert the waste toner box9 Place the printhead lens cleaner in the notches of Door E 10 Close Door E6 11 Close Door EReplacing a photoconductor Photoconductor colorOpening name 4 Unpack the replacement photoconductor 5 Align and insert the end of the photoconductor6 Remove the tape from the top of the photoconductor Replacing a toner cartridge 3 Open Door E front printer door 5 Remove the cartridge by gently pulling it away from the printerRecycling Lexmark products Before moving the printer Setting the printer up in a new locationMoving the printer Moving the printer to another locationShipping the printer 2 in. 50 mm 2.7 ft 825 mm 1.4 ft 418 mm 4 in. 100 mm 2.3 ft 693 mmAdjusting Power Saver Administrative supportAdjusting the brightness or contrast of the display Disabling control panel menusRestoring Factory Defaults appears Restoring the factory default settingsEncrypting the printer hard disk Contents will be lost. Continue? appearsLocking the entire printer Locking the control panel menus using the Embedded Web ServerModifying confidential print settings 2 Click ConfigurationSupporting SNMPv3 Using 802.1x authenticationSupporting IPSec 2 Click Configuration2 Click Configuration Creating an administrative passwordUsing Secure mode 2 Click Configuration5 Click TCP/IP Port Access Door A will not shut properly TroubleshootingChecking an unresponsive printer The Ground Fault Circuit Interrupter GFCI has not trippedMultiple-language PDFs do not print Solving printing problemsError message about reading USB drive appears Control panel display is blank or displays only diamondsMake sure you are using a recommended USB, serial, or Ethernet cable Make sure the correct printer software is installedMake sure the internal print server is installed properly and working Has a formatting error occurred?Job prints from the wrong tray or on the wrong paper Check the Paper Type settingAre the Paper Size and Paper Type settings the same for each tray? Incorrect characters printReset the printer Solving option problemsOption does not operate correctly or quits after it is installed Make sure the option is installedFinisher Solving paper feed problemsMake sure the network software is configured correctly Flash memory cardPage that jammed does not reprint after you clear the jam Print jobs are not routed to the booklet-maker binPaper jam message remains after jam is cleared Make sure there is not too much paper in the paper traySolving print quality problems Isolating print quality problemsBlank pages Characters have jagged or uneven edges Check the Paper Size settingReduce the Toner Darkness setting Clipped imagesIncorrect margins Check the Page size settingClean the printhead lenses Light colored line, white line, or incorrectly colored linePrint is too dark Check the darkness, brightness, and contrast settingsPrint irregularities Has paper absorbed moisture due to high humidity?Check the darkness, brightness, and contrast settings Print is too lightMake sure Color Saver is set to Off Check the Paper Type settingSolid color pages Repeating defectsSkewed print Toner fog or background shading appears on the pageToner specks Check the Paper Texture settingToner rubs off Transparency print quality is poorUneven print density Solving color quality problemsFAQ about color printing What is RGB color?The printed page appears tinted. Can I adjust the color? What is manual color correction?Manual Color menu What are detailed Color Samples and how do I access them?How can I match a particular color such as a corporate logo? Contacting Customer Support 3 Click Configuration 4 Click Color SamplesUNITED STATES GOVERNMENT RIGHTS NoticesEdition notice TrademarksExposure to radio frequency radiation Industry Canada noticesConventions Industry Canada compliance statementRadio interference notice European Community EC directives conformityIndustry Canada Canada India emissions notice Noise emission levelsProduct disposal Temperature informationWaste from Electrical and Electronic Equipment WEEE directive 1-meter average sound pressure, dBANotice to users of the Canadian telephone network Notice to users of the New Zealand telephone networkAvis réservé aux utilisateurs du réseau téléphonique du Canada Utilisation de ce produit en Suisse Using this product in SwitzerlandSouth Africa telecommunications notice Verwendung dieses Produkts in der SchweizProduct power consumption Power consumptionStatement of Limited Warranty Power SaverExtent of limited warranty Limited warrantyLimited warranty service Lexmark International, Inc., Lexington, KYLimitation of liability Additional rightsIndex NumericsPage Page printer configurations 9 models 9 moving