Manuals / Lexmark / Computer Equipment / Printer

Lexmark C935 Load staples, Menus are disabled, Network/Network, No held jobs, No jobs to cancel

Models: C935

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Load staples <x>

•Replace the specified staple cartridge in the finisher.

Note: To learn how to replace the specified staple cartridge, press repeatedly until the Show Me message for the specified staple cartridge appears, and then press .

•Press repeatedly until Continue appears, and then press to clear the message and continue printing.

•Cancel the print job.

Menus are disabled

The printer menus are disabled. The printer settings cannot be changed from the control panel. Contact your system support person for help.

Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job.

Network/Network <x>

The printer is connected to the network.

Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.

No held jobs

Wait for the message to clear.

No jobs to cancel

Wait for the message to clear.

No recognized file types

Either there are no files saved on the USB drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.

Power Saver

The printer is saving power while it waits for the next print job.

•Send a job to print.

•Press to warm the printer to normal operating temperature. Afterwards, Ready appears.

Printer locked, enter PIN to unlock

The control panel is locked. Enter the correct PIN to unlock it.

Printing

Wait for the message to clear.

Programming disk DO NOT POWER OFF

Wait for the message to clear.

Warning: Do not turn the printer power off while Programming disk appears on the display.

Programming flash DO NOT POWER OFF

Wait for the message to clear.

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Lexmark C935 Load staples, Menus are disabled, Network/Network, No held jobs, No jobs to cancel, No recognized file types

Contents

April Users GuideC935 Series 2007 Lexmark International, Inc. All rights reservedSafety information Safety information ContentsInstalling options Loading paper and specialty mediaClearing jams PrintingUnderstanding printer menus Maintaining the printer Administrative supportUnderstanding printer messages Troubleshooting Index NoticesConfigured models Printer configurationsLearning about the printer Basic modelThe High capacity feeder holds 2520 sheets and includes Standard 520-sheet tray Tray4-520-sheet tray Tray 5-867-sheet tray Tray 6-1133-sheet tray Tray Multipurpose feeder Duplex unit8-10 Fully configured modelHorizontal transport unit HTU Control panel Finisher Finisher standard bin Finisher bin Finisher bin 2 booklet-makerDescription Understanding the control panelControl panel item Installing internal options Installing optionsAccessing the system board to install internal options Available optionsNote This operation requires a #2 Phillips screwdriver 2 Use the illustration below to locate the appropriate connector1 Remove the cover and system board a Turn the screws on the cover counterclockwise, and then remove themInstalling a memory card Installing a flash memory or firmware card Installing a printer hard disk 4 Attach the mounting plate to the hard disk with the screws 1 Access the system board3 Attach the ribbon cable to the hard disk Installing an internal print server or port interface card Reinstalling the system board Attaching cables USB port Ethernet port Configuring Universal paper settings Setting the Paper Size and Paper TypeLoading paper and specialty media Specify a unit of measurementSpecify a feed direction Specify the paper height and widthLoading the 520-sheet trays Loading the 520-sheet traysShort-edge orientation Long-edge orientationUsing A5 or statement paper sizes Loading the 867- and 1133-sheet trays Paper guides Size indicators Stack height limiter Using the multipurpose feeder4 Load the paper stack with the recommended print side faceup 6 Insert the tray into the printer3 Prepare the paper for loading 1 Pull the multipurpose feeder tray down6 From the control panel, set the Paper Size and Paper Type Load envelopes with the flap side upNote Load only one size and type of paper at a time Linking trays Linking and unlinking traysUnlinking trays Assigning a Custom Type x name9 Click Custom Types Changing a Custom Type x name5 Click Paper Menu 6 Click Custom Name Weight Paper characteristicsMoisture content Fiber contentUnacceptable paper Using recycled paperSelecting paper Selecting preprinted forms and letterheadLoading letterhead in the multipurpose feeder Using letterheadLoading letterhead in the 520-sheet trays Long-edge orientationLoading letterhead in the 867-sheet tray Using transparenciesLoading letterhead in the 1133-sheet tray Short-edge orientationUsing labels Using envelopesStoring paper Using card stockPaper sizes supported by the printer Supported paper sizes, types, and weightsExecutive FolioB5 Envelope Paper types and weights supported by the printer176 x 250 mm 6.9 x 9.8 inPlain Paper Paper types and weights supported by the finisherBond LetterheadFinisher standard bin Supported finishing featuresHorizonal transport unit Bin 2 finishing features Bin 1 finishing featuresBin 2 booklet-maker ExecutiveFolio ExecutiveJIS B4 JIS B5Printing Installing printer softwarePrinting a document from Windows Printing a document from a Macintosh computer3 Click Other Options, and then click Print and Hold Printing confidential and other held jobs from Windows2 Click Properties, Preferences, Options, or Setup Printing confidential and other held jobs from a Macintosh computer Printing from a USB flash memory device Printing a network setup page Printing a menu settings pagePrinting information pages Printing a font sample listCanceling a print job from the control panel Canceling a print jobPrinting a directory list Printing the print quality test pagesCanceling a print job from the Windows desktop Canceling a print job from the Windows taskbarCanceling a print job from Mac OS Printing in black and white3 Click Configuration 4 Click Print Settings 5 Click Setup Menu Using Max Speed and Max YieldUnderstanding jam numbers and locations Clearing jamsAvoiding jams Jam numbers 200-203 paper jamsArea name Instructions2 Lift the green lever, and then pull the paper up and toward you 230-231 paper jamsNote Make sure all paper fragments are removed 3 Push the green lever down 4 Close Door A 5 PressNote Make sure all paper fragments are removed 2 Lift the green lever, and then pull the paper up and toward you3 Push the green lever down 4 Close Door A 5 Pull the multipurpose feeder down, and then open Door B6 Remove the jammed paper 7 Close Door B 8 Press 241 paper jam1 Open Door C 2 Pull the paper down and toward you Note Make sure all paper fragments are removed 3 Close Door C4 Open Tray 1, and then remove any crumpled paper from the tray 242-244 paper jams5 Close the tray 6 Press 1 Open Door D 2 Pull the paper down and away from the printer4 Clear any crumpled paper from Trays Note Make sure all paper fragments are removed 3 Close Door Da Open Tray 2, and then remove any crumpled paper b Close Tray c Open Tray 3, and then remove any crumpled paper d Close Traye Open Tray 4, and then remove any crumpled paper 250 paper jamf Open the inside cover, and then remove any jammed paper g Close the inside cover, and then close Tray 5 Press3 Load the paper into the multipurpose feeder 280-282 paper jams5 Press 1 Open Cover F 2 Remove the jammed paper 3 Close Cover F 4 PressCovers, knobs, and handles located behind finisher Door G 283-284 and 287-288 paper jamsCover G1 Cover G22 Lift both Cover G1 levers, and then remove any jammed paper 1 Open Door G3 Move Cover G2 to the right, and then remove any jammed paper 4 Move Cover G4 down, and then remove any jammed paper1 Open Door H 2 Remove the jammed paper 3 Close Door H 4 Press 284-286 paper jams8 Close Door G 9 Press 3 Lift the lever, and then remove the staple cartridge 289 staple jam1 Open Door G 2 Slide the G5 stapler toward the front of the finisher 6 Place the staple cartridge into the upper stapler 4 Open the staple cover5 Remove the jammed staple, and then close the cover 8 Remove the staple cartridge identified on the display 7 Open the lower staple drawer10 Close the staple drawer 11 Close Door G 12 Press Menus list Understanding printer menusSettings MenuCyan, Magenta, Yellow, or Black Toner Supplies menuColor PC Units Black PC UnitPaper menu Default Source menuPaper Size/Type menu Default SourceMP Feeder Size Menu itemMP Feeder Type Manual Paper SizeConfigure MP Configure MP menuManual Paper Type Manual Envelope SizePaper Texture menu Substitute Size menuSubstitute Size Plain TextureEnvelope Texture Paper Loading menuLetterhead Texture Preprinted TexturePreprinted Loading Custom Types menuColored Loading Glossy LoadingBin Setup menu Universal Setup menuUnits of Measure Portrait WidthReports menu Reports menuConfigure Bins Menu Settings PageNetwork x Setup Page Network Setup PageWireless Setup Page NetWare Setup PageSetup menu Settings menuPower Saver Display LanguageAlarms Standby ModeTimeouts TimeoutsPrint Recovery TimeoutsPrint Recovery Print RecoveryDescription Menu itemPrint Area Download TargetFactory Defaults Finishing menuDuplex Duplex BindSeparator Source Separator SheetsMultipage Print Multipage OrderHole Punch Mode Quality menuPrint Mode Staple JobToner Darkness Print ResolutionColor Saver RGB BrightnessManual Color Color Samplesor Setup Utilities menuFactory Defaults Manual ColorFormat Flash Remove Held JobsDefragment Flash Format DiskJob Acct Stat PDF menuHex Trace Coverage EstimatorPCL Emul menu PostScript menuPrint PS Error Font PriorityPCL Emulation Settings Symbol SetPCL Emulation Settings PCL Emulation SettingsPCL Emulation Settings PCL Emulation SettingsTray Renumber Tray RenumberOrientation PPDS menuLines per Page Lines per InchAuto CR after LF HTML menuAuto LF after CR Font NameScale Image menuOrientation Margin SizeNetwork/Ports menu Security menuTCP/IP menu Max Invalid PINTCP/IP IPv6 menuTCP/IP IPv6Standard Network and Network x menus Wireless menuPCL SmartSwitch PS SmartSwitchMenu item NPA ModeDescription Network BufferPCL SmartSwitch Standard USB and USB x menusPS SmartSwitch NPA ModePCL SmartSwitch Serial x menuJob Buffering Mac Binary PSNPA Mode PS SmartSwitchMenu item DescriptionRobust XON Serial ProtocolBaud Data BitsAppleTalk menu NetWare menuView Login Name View Print ModeLexLink menu Help menuUSB Direct menu Set ZoneActivating PPDS Mode List of status and error messagesCancel not available CancelingDefragmenting Flash DO NOT POWER OFF Deactivating PPDS ModeDisk recovery x/y XX% DO NOT POWER OFF Close coverError reading USB drive Encrypting disk x/y XX% DO NOT POWER OFFFormatting Disk x/y XX% DO NOT POWER OFF Formatting Flash DO NOT POWER OFFInternal System Error, Reload Security Certificates Internal System Error, Reload BookmarksInvalid Engine Code Invalid file formatNo jobs to cancel Menus are disabledPower Saver Programming disk DO NOT POWER OFFRemote Management Active DO NOT POWER OFF Programming System Code DO NOT POWER OFFResetting the printer Restore Held Jobs?Some held jobs will not be restored Some held jobs were not restoredSerial Standard Bin Full31 Missing or defective color cartridge 35 Insufficient memory to support Resource Save feature32 Replace unsupported color cartridge 34 Incorrect paper type, check src50 PPDS font error 37 Insufficient memory, some held jobs will not be restored37 Insufficient memory to collate job 38 Memory full54 Standard network software error 54 Serial option x error54 Network x software error 56 Parallel port x disabled57 Configuration change, held jobs were not restored 56 USB port x disabled58 Too many disks installed 58 Too many flash options installed63 Unformatted disk 80 Scheduled maintenance82 Replace waste toner box 82 Waste toner box missing900-999 Service message 289 Staple error84 Replace black pc unit 84 Replace color pc units1565 Emul Error Load Emul Option Maintaining the printer Cleaning the exterior of the printerStoring supplies Conserving suppliesChecking the status of supplies from a network computer Ordering suppliesOrdering toner cartridges Printing a menu settings pageOrdering photoconductors Replacing suppliesOrdering staple cartridges Ordering a waste toner box1 Unpack the replacement waste toner box and accessories Waste toner box Door E6 Door E Printhead lens cleaner E6 Door tab3 Grasp the E6 Door tab, and then push the door down 2 Open Door E front printer door7 Place the waste toner box in the recycling bag 5 Remove the waste toner box6 Place the plastic cover over the waste toner box 9 Insert the new waste toner box 8 Use the new printhead lens cleaner to clean the printhead lenses10 Place the new printhead lens cleaner in the notches of Door E 13 Remove all paper from the printer paper path Cleaning the printhead lenses11 Close Door E6 12 Close Door E 1 Open Door E front door Waste toner box Door E6 Door E front door Printhead lens cleanerE6 Door tab 3 Remove the waste toner box 4 Locate and remove the printhead lens cleaner from Door E2 Grasp the E6 Door tab, and then push the door down 8 Insert the waste toner box 7 Clean the remaining three printhead lenses10 Close Door E6 11 Close Door E 9 Place the printhead lens cleaner in the notches of Door EOpening name Replacing a photoconductorPhotoconductor color 6 Remove the tape from the top of the photoconductor 4 Unpack the replacement photoconductor5 Align and insert the end of the photoconductor Replacing a toner cartridge 5 Remove the cartridge by gently pulling it away from the printer 3 Open Door E front printer doorRecycling Lexmark products Moving the printer Setting the printer up in a new locationBefore moving the printer Moving the printer to another location2 in. 50 mm 2.7 ft 825 mm 1.4 ft 418 mm 4 in. 100 mm 2.3 ft 693 mm Shipping the printerAdjusting the brightness or contrast of the display Administrative supportAdjusting Power Saver Disabling control panel menusEncrypting the printer hard disk Restoring the factory default settingsRestoring Factory Defaults appears Contents will be lost. Continue? appearsModifying confidential print settings Locking the control panel menus using the Embedded Web ServerLocking the entire printer 2 Click ConfigurationSupporting IPSec Using 802.1x authenticationSupporting SNMPv3 2 Click ConfigurationUsing Secure mode Creating an administrative password2 Click Configuration 2 Click Configuration5 Click TCP/IP Port Access Checking an unresponsive printer TroubleshootingDoor A will not shut properly The Ground Fault Circuit Interrupter GFCI has not trippedError message about reading USB drive appears Solving printing problemsMultiple-language PDFs do not print Control panel display is blank or displays only diamondsMake sure the internal print server is installed properly and working Make sure the correct printer software is installedMake sure you are using a recommended USB, serial, or Ethernet cable Has a formatting error occurred?Are the Paper Size and Paper Type settings the same for each tray? Check the Paper Type settingJob prints from the wrong tray or on the wrong paper Incorrect characters printOption does not operate correctly or quits after it is installed Solving option problemsReset the printer Make sure the option is installedMake sure the network software is configured correctly Solving paper feed problemsFinisher Flash memory cardPaper jam message remains after jam is cleared Print jobs are not routed to the booklet-maker binPage that jammed does not reprint after you clear the jam Make sure there is not too much paper in the paper trayBlank pages Solving print quality problemsIsolating print quality problems Reduce the Toner Darkness setting Check the Paper Size settingCharacters have jagged or uneven edges Clipped imagesClean the printhead lenses Check the Page size settingIncorrect margins Light colored line, white line, or incorrectly colored linePrint irregularities Check the darkness, brightness, and contrast settingsPrint is too dark Has paper absorbed moisture due to high humidity?Make sure Color Saver is set to Off Print is too lightCheck the darkness, brightness, and contrast settings Check the Paper Type settingSkewed print Repeating defectsSolid color pages Toner fog or background shading appears on the pageToner rubs off Check the Paper Texture settingToner specks Transparency print quality is poorFAQ about color printing Solving color quality problemsUneven print density What is RGB color?What is manual color correction? The printed page appears tinted. Can I adjust the color?How can I match a particular color such as a corporate logo? Manual Color menuWhat are detailed Color Samples and how do I access them? 3 Click Configuration 4 Click Color Samples Contacting Customer SupportEdition notice NoticesUNITED STATES GOVERNMENT RIGHTS TrademarksConventions Industry Canada noticesExposure to radio frequency radiation Industry Canada compliance statementIndustry Canada Canada Radio interference noticeEuropean Community EC directives conformity Noise emission levels India emissions noticeWaste from Electrical and Electronic Equipment WEEE directive Temperature informationProduct disposal 1-meter average sound pressure, dBAAvis réservé aux utilisateurs du réseau téléphonique du Canada Notice to users of the Canadian telephone networkNotice to users of the New Zealand telephone network South Africa telecommunications notice Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der SchweizStatement of Limited Warranty Power consumptionProduct power consumption Power SaverLimited warranty service Limited warrantyExtent of limited warranty Lexmark International, Inc., Lexington, KYAdditional rights Limitation of liabilityNumerics IndexPage Page printer configurations 9 models 9 moving