June
Users Guide
Contents
Scanning
Copying
Mailing
Faxing
Managing the printer
Saving money and the environment
Securing the printer
Maintaining the printer
Index
Troubleshooting
Safety information
Safety information
Page
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Automatic document feeder ADF Scanner glass
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Use
Using the printer control panel
Sleep button light Printer status
Indicator light color and its corresponding printer status
Indicator light
Printer status
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
Page
Installing an optional card
Page
Installing optional trays
Installing hardware options
Order of installation
Page
Page
Line port
Attaching cables
For Windows users
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
For Macintosh users
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
Networking
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
AppleTalk select your printer Add
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
Follow the instructions on the printer display
Using the Push Button Configuration PBC method
Using the Personal Identification Number PIN method
Click Settings Network/Ports Wireless
Settings Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Page
3A5
Page
Page
Loading the multipurpose feeder
Page
Page
Page
Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Assigning a custom paper type name
Using the Embedded Web Server
Using the printer control panel
Creating a custom name for a paper type
Type a name for the paper type, and then press
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Assigning a custom paper type
Paper guidelines
Paper characteristics
Paper and specialty media guide
Selecting preprinted forms and letterhead
Fiber content
Unacceptable paper
Selecting paper
Using recycled paper and other office papers
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper types and weights
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Using specialty media
Tips on using letterhead
Tips on using labels
Tips on using transparencies
Tips on using envelopes
Page
Page
Printing a document
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing
Storing print jobs in the printer
Settings Print Settings Quality Menu Toner Darkness
Settings Security
Printing confidential and other held jobs
Printing confidential and other held jobs
Modifying confidential print settings
Printing information pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
For Macintosh users
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on letterhead
Copying to a different size
Customizing copy settings
Making copies using paper from a selected tray
Copying on both sides of the paper duplexing
Making a copy lighter or darker
Adjusting copy quality
Reducing or enlarging copies
Collated Not collated
Collating copies
Select Between Copies, Between Jobs, Between Pages, or Off
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Select Off, Confidential, Copy, Draft, Urgent, or Custom
Placing information on copies
Placing an overlay message on each
Understanding the copy options
Canceling a copy job
Darkness
Content Type
Content Source
Scale
Paper Saver
Advanced Duplex
Overlay
Separator Sheets
Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Sending an e‑mail using a shortcut number
Sending an e‑mail using the address book
Canceling an e-mail
Faxing
Setting up the printer to fax
Faxing
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Scenario 1 Standard telephone line
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Choosing a fax connection
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Setup 1 Printer is connected directly to a cable modem
Faxing
Part name Part number Lexmark adapter plug 40X8519
Page
Connecting the printer to a wall jack in Germany
Setting the outgoing fax or station name and number
Connecting to a distinctive ring service
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using a shortcut number
Sending a fax using the computer
Sending a fax at a scheduled time
Sending a fax using the address book
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Click Settings Manage Shortcuts Fax Shortcut Setup
Blocking junk faxes
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Viewing a fax log
Forwarding a fax
Canceling a fax job after scanning the original documents
Holding and forwarding faxes
Holding faxes
Original Size
Resolution
Understanding the fax options
Binding
Orientation
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address
Scanning to an FTP address
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Click Scan Profile Create Scan Profile
Scanning to a computer
Scanning to a computer
Page
Understanding printer menus
Paper Menu Reports Network/Ports Security Settings
Understanding printer menus
Menus list
Paper Size/Type menu
Default Source menu
Paper menu
MP Feeder Type
MP Feeder Size
Manual Envelope Size
Understanding printer menus 100
Manual Paper Size
Manual Paper Type
Understanding printer menus 101
Configure MP menu
Substitute Size menu
Paper Texture menu
Understanding printer menus 102
Understanding printer menus 103
Paper Weight menu
Understanding printer menus 104
Paper Loading menu
Heavy Loading
Custom Types menu
Understanding printer menus 105
Light Loading
Understanding printer menus 106
Universal Setup menu
Custom Scan Sizes menu
Understanding printer menus 107
Reports menu
Reports menu
Understanding printer menus 108
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
UseTo
To access the menu, navigate to either of the following
Network Card menu
Understanding printer menus 109
Understanding printer menus 110
TCP/IP menu
Understanding printer menus 111
IPv6 menu
Understanding printer menus 112
Wireless menu
Understanding printer menus 113
Smtp Setup menu
To access the menu, navigate to any of the following
AppleTalk menu
Understanding printer menus 114
Security menu
Security Audit Log menu
Understanding printer menus 115
Set Date and Time menu
Understanding printer menus 116
Settings menu
General Settings menu
Understanding printer menus 117
Understanding printer menus 118
Alarms
Timeouts
Understanding printer menus 119
Error Recovery
Print Recovery
Press and Hold Sleep Button
Factory Defaults
Understanding printer menus 120
Press Sleep Button
Understanding printer menus 121
Copy Settings menu
Understanding printer menus 122
Understanding printer menus 123
Understanding printer menus 124
Fax Settings menu
Fax Mode Analog Fax Setup menu
Fax Cover
Fax Send Settings
Resolution
Understanding printer menus 125
Understanding printer menus 126
Understanding printer menus 127
Fax Receive Settings
Understanding printer menus 128
Fax Log Settings
Understanding printer menus 129
Speaker Settings
Understanding printer menus 130
‑mail Settings menu
‑mail Server Setup
Answer On
Orientation
Understanding printer menus 131
Understanding printer menus 132
Use cc/bcc
FTP Settings menu
Understanding printer menus 133
Understanding printer menus 134
Understanding printer menus 135
Printer Language
Print Settings
Setup menu
Understanding printer menus 136
Understanding printer menus 137
Finishing menu
Paper Saver Orientation
Understanding printer menus 138
Separator Source
Paper Saver Ordering
Understanding printer menus 139
Quality menu
Understanding printer menus 140
XPS menu
PCL Emul menu
Understanding printer menus 141
Tray Renumber
Understanding printer menus 142
Scale
Html menu
Understanding printer menus 143
Font Size
Menu item Description
Help menu
Image menu
Understanding printer menus 144
Understanding printer menus 145
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Saving energy
Using Eco‑Mode
Click Settings General Settings Eco‑Mode
Settings Settings General Settings Quiet Mode
Saving money and the environment 148
Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Settings Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling
Using Schedule Power Modes
Click Settings General Settings
Click Settings General Settings Schedule Power Modes
Saving money and the environment 151
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Erasing volatile memory
Back Exit Config Menu
Securing the printer
Statement of Volatility
Finding printer security information
Maintaining the printer 154
Cleaning the printer parts
Cleaning the printer
Maintaining the printer
Close the scanner cover
Cleaning the scanner glass
Maintaining the printer 155
Status/Supplies View Supplies
Checking the status of parts and supplies
Estimated number of remaining pages
Maintaining the printer 156
Maintaining the printer 157
Using genuine Lexmark parts and supplies
Ordering supplies
Ordering toner cartridges
Ordering an imaging unit
Ordering a maintenance kit
Recommended maintenance kits and part numbers
Ordering an ADF separator pad
Maintaining the printer 159
Storing supplies
Replacing supplies
Replacing the toner cartridge
Page
Maintaining the printer 161
Replacing the imaging unit
Page
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Managing the printer 167
Restoring factory default settings
Clearing jams 168
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Clearing jams 170
Jam access area Printer control panel message What to do
Clearing jams 171
‑page jam, open front door y.xx
Page
Page
Models, select Next Clear the jam, press OK
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 176
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding printer messages
Troubleshooting
Close front door
Troubleshooting 182
Change paper source to custom type name load orientation
Change paper source to paper size load orientation
Complex page, some data may not have printed
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Imaging unit nearly low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Insufficient memory, some Held Jobs were deleted
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory for Flash Memory Defragment operation
Load manual feeder with paper size paper orientation
Troubleshooting 186
Load manual feeder with custom string paper orientation
Load manual feeder with custom type name paper orientation
Load paper source with paper size paper orientation
Troubleshooting 187
Load paper source with custom string paper orientation
Load paper source with custom type name paper orientation
Memory full, cannot print faxes
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Not enough free space in flash memory for resources
Network x software error
No analog phone line connected to modem, fax is disabled
Non‑Lexmark supply type, see User’s Guide 33.xy
Remove paper from standard output bin
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Printer had to restart. Last job may be incomplete
Replace imaging unit, 0 estimated pages remain 84.xy
Replace cartridge, 0 estimated pages remain 88.xy
Replace cartridge, printer region mismatch 42.xy
Replace defective imaging unit 31.xy
Replace unsupported imaging unit 32.xy
Scanner disabled by admin
Troubleshooting 192
Replace jammed originals if restarting job
Scanner jam, remove all originals from the scanner 2yy.xx
Serial option x error
Smtp server not set up. Contact system administrator
Standard network software error
Too many trays attached
Standard USB port disabled
Too many flash options installed
Supply needed to complete job
Troubleshooting 195
Solving printer problems
Weblink server not set up. Contact system administrator
Basic printer problems
Troubleshooting 196
Cannot detect internal option
Hardware and internal option problems
Troubleshooting 197
Printer display is blank
Step Problem is solved. Go to step
Tray problems
Troubleshooting 198
Action Yes Step Problem is solved Go to step
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 199
Action Yes Step Go to step Problem is solved
Incorrect characters print
Solving print problems
Printing problems
Paper jam message remains after jam is cleared
Large jobs do not collate
Troubleshooting 201
Click File Print Advanced Print As Image OK OK
Troubleshooting 202
Print jobs do not print
Print job takes longer than expected
Troubleshooting 203
Printing slows down
Settings General Settings Print Recovery Page Protect Off
Unexpected page breaks occur
Troubleshooting 205
Settings General Settings Timeouts Print Timeout
Tray linking does not work
Clipped pages or images
Print quality problems
Troubleshooting 206
Characters have jagged or uneven edges
Compressed images appear on prints
Troubleshooting 207
Gray background on prints
Troubleshooting 208
Horizontal voids appear on prints
Troubleshooting 209
Incorrect margins on prints
Troubleshooting 210
Print irregularities
Troubleshooting 211
Paper curl
Troubleshooting 212
Print is too dark
Troubleshooting 213
Print is too light
Troubleshooting 214
Printer is printing blank pages
Troubleshooting 215
Printer is printing solid black pages
Troubleshooting 216
Repeating defects appear on prints
Troubleshooting 217
Skewed print
Troubleshooting 218
Shadow images appear on prints
Streaked horizontal lines appear on prints
Troubleshooting 219
Streaked vertical lines appear on prints
Troubleshooting 220
Toner fog or background shading appears on prints
Troubleshooting 221
Transparency print quality is poor
Troubleshooting 222
Toner rubs off
Toner specks appear on prints
Vertical voids appear on prints
Troubleshooting 223
Uneven print density
Copier does not respond
Solving copy problems
Poor copy quality
Troubleshooting 225
Scanner unit does not close
Partial document or photo copies
Troubleshooting 226
Troubleshooting 227
Solving fax problems
Fax function is not set up
Caller ID is not shown
Troubleshooting 228
Settings General Settings Run initial setup
Cannot send or receive a fax
Troubleshooting 229
Troubleshooting 230
Can send but not receive faxes
Click Settings Fax Settings Analog Fax Setup
Can receive but not send faxes
Troubleshooting 232
Received fax has poor print quality
Solving scanner problems
Troubleshooting 233
Scanner does not respond
Stamp or Overwrite
Troubleshooting 235
Scan job was not successful
Scanning takes too long or freezes the computer
Poor scanned image quality
Troubleshooting 236
Partial document or photo scans
Troubleshooting 237
Embedded Web Server does not open
Mail
Contacting customer support
Tech Library
Live chat
Troubleshooting 239
Lexmark International, Inc All rights reserved
Product information
Edition notice
241
Licensing notices
Trademarks
242
Temperature information
Noise emission levels
Product disposal
243
Static sensitivity notice
Laser notice
Laser advisory label
244
Power consumption
Product power consumption
Mode Description Power consumption Watts
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
246
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
247
248
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Exposure to radio frequency radiation
Regulatory notices for wireless products
Uso del prodotto in Svizzera
Modular component notice
250
Industry Canada Canada
Industry Canada Canada
251
Taiwan NCC RF notice statement
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
252
253
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
254
Extent of limited warranty
255
Limitation of liability
Additional rights
Numerics
Symbols
250‑sheet tray installing 19 550‑sheet tray installing
Index
Page
Page
Page
Page
Page
Page
Page