Users Guide
June
Contents
Faxing
Copying
Mailing
Scanning
Maintaining the printer
Saving money and the environment
Securing the printer
Managing the printer
Troubleshooting
Index
Safety information
Safety information
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Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Understanding the basic functions of the scanner
Using the scanner glass
Using the ADF and scanner glass
Using the ADF
Automatic document feeder ADF Scanner glass
Using the printer control panel
Use
Printer status
Indicator light color and its corresponding printer status
Indicator light
Sleep button light Printer status
Accessing the controller board
Additional printer setup
Installing internal options
Available internal options
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Installing an optional card
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Installing hardware options
Order of installation
Installing optional trays
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Attaching cables
Line port
Updating available options in the printer driver
Setting up the printer software
Installing the printer software
For Windows users
Networking
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
For Macintosh users
Installing the printer on an Ethernet network
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
AppleTalk select your printer Add
Select a wireless connection setup
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
From the printer control panel, navigate to
Click Settings Network/Ports Wireless
Using the Push Button Configuration PBC method
Using the Personal Identification Number PIN method
Follow the instructions on the printer display
Printing a network setup
Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
Settings Paper Menu Paper Size/Type
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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3A5
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Loading the multipurpose feeder
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Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Creating a custom name for a paper type
Using the Embedded Web Server
Using the printer control panel
Assigning a custom paper type name
Assigning a custom paper type
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Type a name for the paper type, and then press
Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting paper
Fiber content
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Using specialty media
Tips on using letterhead
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Tips on using transparencies
Tips on using envelopes
Tips on using labels
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Printing
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing a document
Printing confidential and other held jobs
Settings Print Settings Quality Menu Toner Darkness
Settings Security
Storing print jobs in the printer
Modifying confidential print settings
Printing confidential and other held jobs
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing information pages
For Macintosh users
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying on specialty media
Copying using the scanner glass
Copying photos
Copying on transparencies
Copying on letterhead
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Copying on both sides of the paper duplexing
Adjusting copy quality
Reducing or enlarging copies
Making a copy lighter or darker
Collating copies
Collated Not collated
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Select Between Copies, Between Jobs, Between Pages, or Off
Placing information on copies
Placing an overlay message on each
Select Off, Confidential, Copy, Draft, Urgent, or Custom
Canceling a copy job
Understanding the copy options
Scale
Content Type
Content Source
Darkness
Separator Sheets
Advanced Duplex
Overlay
Paper Saver
Configuring e‑mail settings
Setting up the printer to e-mail
Setting up the e-mail function
Click Settings E-mail/FTP Settings E-mail Settings
Sending an e‑mail using the address book
Creating an e-mail shortcut using the Embedded Web Server
Sending an e‑mail using a shortcut number
Creating an e-mail shortcut
Canceling an e-mail
Setting up the printer to fax
Faxing
Faxing
Using the Embedded Web Server for fax setup
Initial fax setup
Using the printer control panel for fax setup
Click Settings Fax Settings Analog Fax Setup
Choosing a fax connection
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Setup 1 Printer is connected directly to a cable modem
Faxing
Part name Part number Lexmark adapter plug 40X8519
Page
Connecting the printer to a wall jack in Germany
Connecting to a distinctive ring service
Setting the outgoing fax or station name and number
Sending a fax using the printer control panel
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Sending a fax using the computer
Sending a fax using a shortcut number
Sending a fax using the address book
Sending a fax at a scheduled time
Click Settings Manage Shortcuts Fax Shortcut Setup
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Viewing a fax log
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Blocking junk faxes
Holding faxes
Canceling a fax job after scanning the original documents
Holding and forwarding faxes
Forwarding a fax
Resolution
Understanding the fax options
Original Size
Orientation
Binding
Scanning to an FTP address
Creating an FTP shortcut using the Embedded Web Server
Scanning
Creating shortcuts
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Scanning to an FTP address
Scanning to a computer
Scanning to a computer
Click Scan Profile Create Scan Profile
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Menus list
Paper Menu Reports Network/Ports Security Settings
Understanding printer menus
Understanding printer menus
Default Source menu
Paper menu
Paper Size/Type menu
MP Feeder Size
MP Feeder Type
Manual Paper Type
Understanding printer menus 100
Manual Paper Size
Manual Envelope Size
Paper Texture menu
Configure MP menu
Substitute Size menu
Understanding printer menus 101
Understanding printer menus 102
Paper Weight menu
Understanding printer menus 103
Paper Loading menu
Understanding printer menus 104
Light Loading
Custom Types menu
Understanding printer menus 105
Heavy Loading
Universal Setup menu
Custom Scan Sizes menu
Understanding printer menus 106
Reports menu
Reports menu
Understanding printer menus 107
Standard Network or Network x menu
Network/Ports menu
Active NIC menu
Understanding printer menus 108
Understanding printer menus 109
To access the menu, navigate to either of the following
Network Card menu
UseTo
TCP/IP menu
Understanding printer menus 110
IPv6 menu
Understanding printer menus 111
Wireless menu
Understanding printer menus 112
AppleTalk menu
Smtp Setup menu
To access the menu, navigate to any of the following
Understanding printer menus 113
Security menu
Security Audit Log menu
Understanding printer menus 114
Set Date and Time menu
Understanding printer menus 115
Settings menu
General Settings menu
Understanding printer menus 116
Understanding printer menus 117
Alarms
Timeouts
Understanding printer menus 118
Error Recovery
Print Recovery
Understanding printer menus 119
Press Sleep Button
Factory Defaults
Understanding printer menus 120
Press and Hold Sleep Button
Copy Settings menu
Understanding printer menus 121
Understanding printer menus 122
Understanding printer menus 123
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding printer menus 124
Understanding printer menus 125
Fax Send Settings
Resolution
Fax Cover
Understanding printer menus 126
Fax Receive Settings
Understanding printer menus 127
Fax Log Settings
Understanding printer menus 128
Speaker Settings
Understanding printer menus 129
Answer On
‑mail Settings menu
‑mail Server Setup
Understanding printer menus 130
Understanding printer menus 131
Orientation
Understanding printer menus 132
FTP Settings menu
Understanding printer menus 133
Use cc/bcc
Understanding printer menus 134
Understanding printer menus 135
Understanding printer menus 136
Print Settings
Setup menu
Printer Language
Finishing menu
Understanding printer menus 137
Paper Saver Ordering
Understanding printer menus 138
Separator Source
Paper Saver Orientation
Quality menu
Understanding printer menus 139
XPS menu
PCL Emul menu
Understanding printer menus 140
Understanding printer menus 141
Understanding printer menus 142
Tray Renumber
Font Size
Html menu
Understanding printer menus 143
Scale
Understanding printer menus 144
Help menu
Image menu
Menu item Description
Understanding printer menus 145
Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
Settings Settings General Settings Quiet Mode
Using Eco‑Mode
Click Settings General Settings Eco‑Mode
Saving energy
Settings Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Settings General Settings Timeouts
Saving money and the environment 148
Click Settings General Settings Sleep Button Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Settings Settings General Settings
Click Settings General Settings Schedule Power Modes
Using Schedule Power Modes
Click Settings General Settings
Recycling
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Saving money and the environment 151
Statement of Volatility
Back Exit Config Menu
Securing the printer
Erasing volatile memory
Finding printer security information
Maintaining the printer
Cleaning the printer parts
Cleaning the printer
Maintaining the printer 154
Cleaning the scanner glass
Maintaining the printer 155
Close the scanner cover
Maintaining the printer 156
Checking the status of parts and supplies
Estimated number of remaining pages
Status/Supplies View Supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Ordering supplies
Maintaining the printer 157
Ordering an ADF separator pad
Ordering a maintenance kit
Recommended maintenance kits and part numbers
Ordering an imaging unit
Replacing the toner cartridge
Storing supplies
Replacing supplies
Maintaining the printer 159
Page
Replacing the imaging unit
Maintaining the printer 161
Page
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Managing the printer
Finding advanced networking and administrator information
Setting up e‑mail alerts
Checking the virtual display
Click Settings Print Settings Supply Notifications
Notification Description
Restoring factory default settings
Managing the printer 167
Load paper properly
Clearing jams
Avoiding jams
Clearing jams 168
Understanding jam messages and locations
Use recommended paper
Jam access area Printer control panel message What to do
Clearing jams 170
‑page jam, open front door y.xx
Clearing jams 171
Page
Page
‑page jam, open rear door y.xx
Models, select Next Clear the jam, press OK
‑page jam, clear standard bin y.xx
‑page jam, remove tray 1 to clear duplex y.xx
Clearing jams 176
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Troubleshooting
Understanding printer messages
Change paper source to paper size load orientation
Troubleshooting 182
Change paper source to custom type name load orientation
Close front door
Fax partition inoperative. Contact system administrator
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Complex page, some data may not have printed
Imaging unit low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit nearly low 84.xy
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory, some Held Jobs were deleted
Load manual feeder with custom type name paper orientation
Troubleshooting 186
Load manual feeder with custom string paper orientation
Load manual feeder with paper size paper orientation
Load paper source with custom type name paper orientation
Troubleshooting 187
Load paper source with custom string paper orientation
Load paper source with paper size paper orientation
Maintenance kit very low, x estimated pages remain 80.xy
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Memory full, cannot print faxes
Non‑Lexmark supply type, see User’s Guide 33.xy
Network x software error
No analog phone line connected to modem, fax is disabled
Not enough free space in flash memory for resources
Printer had to restart. Last job may be incomplete
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove paper from standard output bin
Replace defective imaging unit 31.xy
Replace cartridge, 0 estimated pages remain 88.xy
Replace cartridge, printer region mismatch 42.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Scanner disabled by admin
Troubleshooting 192
Replace unsupported imaging unit 32.xy
Standard network software error
Serial option x error
Smtp server not set up. Contact system administrator
Scanner jam, remove all originals from the scanner 2yy.xx
Supply needed to complete job
Standard USB port disabled
Too many flash options installed
Too many trays attached
Basic printer problems
Solving printer problems
Weblink server not set up. Contact system administrator
Troubleshooting 195
Troubleshooting 196
Printer display is blank
Hardware and internal option problems
Troubleshooting 197
Cannot detect internal option
Action Yes Step Problem is solved Go to step
Tray problems
Troubleshooting 198
Step Problem is solved. Go to step
Action Yes Step Go to step Problem is solved
Paper feed problems
Troubleshooting 199
Jammed pages are not reprinted
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Incorrect characters print
Troubleshooting 201
Large jobs do not collate
Troubleshooting 202
Print jobs do not print
Click File Print Advanced Print As Image OK OK
Troubleshooting 203
Print job takes longer than expected
Settings General Settings Print Recovery Page Protect Off
Printing slows down
Tray linking does not work
Troubleshooting 205
Settings General Settings Timeouts Print Timeout
Unexpected page breaks occur
Characters have jagged or uneven edges
Print quality problems
Troubleshooting 206
Clipped pages or images
Troubleshooting 207
Compressed images appear on prints
Troubleshooting 208
Gray background on prints
Troubleshooting 209
Horizontal voids appear on prints
Troubleshooting 210
Incorrect margins on prints
Troubleshooting 211
Paper curl
Print irregularities
Troubleshooting 212
Troubleshooting 213
Print is too dark
Troubleshooting 214
Print is too light
Troubleshooting 215
Printer is printing blank pages
Troubleshooting 216
Printer is printing solid black pages
Troubleshooting 217
Repeating defects appear on prints
Troubleshooting 218
Shadow images appear on prints
Skewed print
Troubleshooting 219
Streaked horizontal lines appear on prints
Troubleshooting 220
Streaked vertical lines appear on prints
Troubleshooting 221
Toner fog or background shading appears on prints
Toner specks appear on prints
Troubleshooting 222
Toner rubs off
Transparency print quality is poor
Troubleshooting 223
Uneven print density
Vertical voids appear on prints
Solving copy problems
Copier does not respond
Troubleshooting 225
Scanner unit does not close
Poor copy quality
Troubleshooting 226
Partial document or photo copies
Solving fax problems
Fax function is not set up
Troubleshooting 227
Troubleshooting 228
Settings General Settings Run initial setup
Caller ID is not shown
Troubleshooting 229
Cannot send or receive a fax
Troubleshooting 230
Click Settings Fax Settings Analog Fax Setup
Can send but not receive faxes
Troubleshooting 232
Can receive but not send faxes
Solving scanner problems
Troubleshooting 233
Received fax has poor print quality
Scanner does not respond
Scanning takes too long or freezes the computer
Troubleshooting 235
Scan job was not successful
Stamp or Overwrite
Troubleshooting 236
Poor scanned image quality
Troubleshooting 237
Embedded Web Server does not open
Partial document or photo scans
Contacting customer support
Tech Library
Mail
Troubleshooting 239
Live chat
Product information
Edition notice
Lexmark International, Inc All rights reserved
Licensing notices
Trademarks
241
Product disposal
Temperature information
Noise emission levels
242
Laser advisory label
Static sensitivity notice
Laser notice
243
Mode Description Power consumption Watts
Power consumption
Product power consumption
244
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
246
247
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
248
Modular component notice
Regulatory notices for wireless products
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
250
Taiwan NCC RF notice statement
251
252
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
Limited warranty
Limited warranty service
253
Extent of limited warranty
254
Limitation of liability
Additional rights
255
Index
Symbols
250‑sheet tray installing 19 550‑sheet tray installing
Numerics
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