June
Users Guide
Contents
Mailing
Copying
Faxing
Scanning
Securing the printer
Saving money and the environment
Maintaining the printer
Managing the printer
Index
Troubleshooting
Safety information
Safety information
Page
Finding information about the printer
Learning about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Using the ADF
Using the ADF and scanner glass
Using the scanner glass
Automatic document feeder ADF Scanner glass
Use
Using the printer control panel
Indicator light
Indicator light color and its corresponding printer status
Printer status
Sleep button light Printer status
Installing internal options
Additional printer setup
Accessing the controller board
Available internal options
Page
Installing an optional card
Page
Order of installation
Installing hardware options
Installing optional trays
Page
Page
Line port
Attaching cables
Installing the printer software
Setting up the printer software
Updating available options in the printer driver
For Windows users
Click Update Now ‑ Ask Printer
Preparing to set up the printer on an Ethernet network
Networking
For Macintosh users
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
AppleTalk select your printer Add
Preparing to set up the printer on a wireless network
Settings Network/Ports Active NIC Auto
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
From the printer control panel, navigate to
Using the Personal Identification Number PIN method
Using the Push Button Configuration PBC method
Click Settings Network/Ports Wireless
Follow the instructions on the printer display
Printing a menu settings
Verifying printer setup
Printing a network setup
Settings Reports Menu Settings
Configuring Universal paper settings
Setting the paper size and type
Settings Paper Menu Paper Size/Type
Loading paper and specialty media
Page
3A5
Page
Page
Loading the multipurpose feeder
Page
Page
Page
Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Using the printer control panel
Using the Embedded Web Server
Creating a custom name for a paper type
Assigning a custom paper type name
Settings Paper Menu Custom Types
Click Settings Paper Menu Custom Types
Assigning a custom paper type
Type a name for the paper type, and then press
Paper and specialty media guide
Paper characteristics
Paper guidelines
Unacceptable paper
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper types and weights
Tips on using letterhead
Using specialty media
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Tips on using envelopes
Tips on using transparencies
Tips on using labels
Page
Page
Click Settings Print Settings Quality Menu Toner Darkness
Adjusting toner darkness
Printing
Printing a document
Settings Security
Settings Print Settings Quality Menu Toner Darkness
Printing confidential and other held jobs
Storing print jobs in the printer
Printing confidential and other held jobs
Modifying confidential print settings
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Printing information pages
For Macintosh users
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass
Copying on specialty media
Copying on transparencies
Copying on letterhead
Making copies using paper from a selected tray
Customizing copy settings
Copying to a different size
Copying on both sides of the paper duplexing
Reducing or enlarging copies
Adjusting copy quality
Making a copy lighter or darker
Collated Not collated
Collating copies
Copying multiple pages onto a single sheet
Placing separator sheets between copies
Select Between Copies, Between Jobs, Between Pages, or Off
Placing an overlay message on each
Placing information on copies
Select Off, Confidential, Copy, Draft, Urgent, or Custom
Understanding the copy options
Canceling a copy job
Content Source
Content Type
Scale
Darkness
Overlay
Advanced Duplex
Separator Sheets
Paper Saver
Setting up the e-mail function
Setting up the printer to e-mail
Configuring e‑mail settings
Click Settings E-mail/FTP Settings E-mail Settings
Sending an e‑mail using a shortcut number
Creating an e-mail shortcut using the Embedded Web Server
Sending an e‑mail using the address book
Creating an e-mail shortcut
Canceling an e-mail
Faxing
Setting up the printer to fax
Faxing
Using the printer control panel for fax setup
Initial fax setup
Using the Embedded Web Server for fax setup
Click Settings Fax Settings Analog Fax Setup
Tips for this setup
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Setup 1 Printer is connected directly to a cable modem
Faxing
Part name Part number Lexmark adapter plug 40X8519
Page
Connecting the printer to a wall jack in Germany
Setting the outgoing fax or station name and number
Connecting to a distinctive ring service
Configuring the printer to observe daylight saving time
Setting the date and time
Sending a fax using the printer control panel
Sending a fax
Sending a fax using a shortcut number
Sending a fax using the computer
Sending a fax at a scheduled time
Sending a fax using the address book
Changing the fax resolution
Customizing fax settings
Click Settings Manage Shortcuts Fax Shortcut Setup
Making a fax lighter or darker
Click Settings Reports Click Fax Job Log or Fax Call Log
Canceling an outgoing fax
Viewing a fax log
Blocking junk faxes
Holding and forwarding faxes
Canceling a fax job after scanning the original documents
Holding faxes
Forwarding a fax
Understanding the fax options
Resolution
Original Size
Binding
Orientation
Scanning
Creating an FTP shortcut using the Embedded Web Server
Scanning to an FTP address
Creating shortcuts
Scanning to an FTP address using the address book
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Scanning to a computer
Scanning to a computer
Click Scan Profile Create Scan Profile
Page
Understanding printer menus
Paper Menu Reports Network/Ports Security Settings
Menus list
Understanding printer menus
Paper menu
Default Source menu
Paper Size/Type menu
MP Feeder Type
MP Feeder Size
Manual Paper Size
Understanding printer menus 100
Manual Paper Type
Manual Envelope Size
Substitute Size menu
Configure MP menu
Paper Texture menu
Understanding printer menus 101
Understanding printer menus 102
Understanding printer menus 103
Paper Weight menu
Understanding printer menus 104
Paper Loading menu
Understanding printer menus 105
Custom Types menu
Light Loading
Heavy Loading
Custom Scan Sizes menu
Universal Setup menu
Understanding printer menus 106
Reports menu
Reports menu
Understanding printer menus 107
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
Understanding printer menus 108
Network Card menu
To access the menu, navigate to either of the following
Understanding printer menus 109
UseTo
Understanding printer menus 110
TCP/IP menu
Understanding printer menus 111
IPv6 menu
Understanding printer menus 112
Wireless menu
To access the menu, navigate to any of the following
Smtp Setup menu
AppleTalk menu
Understanding printer menus 113
Security Audit Log menu
Security menu
Understanding printer menus 114
Understanding printer menus 115
Set Date and Time menu
General Settings menu
Settings menu
Understanding printer menus 116
Understanding printer menus 117
Timeouts
Alarms
Understanding printer menus 118
Print Recovery
Error Recovery
Understanding printer menus 119
Understanding printer menus 120
Factory Defaults
Press Sleep Button
Press and Hold Sleep Button
Understanding printer menus 121
Copy Settings menu
Understanding printer menus 122
Understanding printer menus 123
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding printer menus 124
Resolution
Fax Send Settings
Understanding printer menus 125
Fax Cover
Understanding printer menus 126
Understanding printer menus 127
Fax Receive Settings
Understanding printer menus 128
Fax Log Settings
Understanding printer menus 129
Speaker Settings
‑mail Server Setup
‑mail Settings menu
Answer On
Understanding printer menus 130
Orientation
Understanding printer menus 131
Understanding printer menus 132
Understanding printer menus 133
FTP Settings menu
Use cc/bcc
Understanding printer menus 134
Understanding printer menus 135
Setup menu
Print Settings
Understanding printer menus 136
Printer Language
Understanding printer menus 137
Finishing menu
Separator Source
Understanding printer menus 138
Paper Saver Ordering
Paper Saver Orientation
Understanding printer menus 139
Quality menu
PCL Emul menu
XPS menu
Understanding printer menus 140
Understanding printer menus 141
Tray Renumber
Understanding printer menus 142
Understanding printer menus 143
Html menu
Font Size
Scale
Image menu
Help menu
Understanding printer menus 144
Menu item Description
Understanding printer menus 145
Saving money and the environment
Using recycled paper
Saving paper and toner
Conserving supplies
Click Settings General Settings Eco‑Mode
Using Eco‑Mode
Settings Settings General Settings Quiet Mode
Saving energy
Settings General Settings Timeouts
Adjusting Sleep mode
Settings Settings General Settings Timeouts Sleep Mode
Saving money and the environment 148
Adjusting the brightness of the printer display
Using Hibernate mode
Click Settings General Settings Sleep Button Settings
Settings Settings General Settings
Click Settings General Settings
Using Schedule Power Modes
Click Settings General Settings Schedule Power Modes
Recycling
Returning Lexmark cartridges for reuse or recycling
Recycling Lexmark packaging
Saving money and the environment 151
Securing the printer
Back Exit Config Menu
Statement of Volatility
Erasing volatile memory
Finding printer security information
Cleaning the printer
Cleaning the printer parts
Maintaining the printer
Maintaining the printer 154
Maintaining the printer 155
Cleaning the scanner glass
Close the scanner cover
Estimated number of remaining pages
Checking the status of parts and supplies
Maintaining the printer 156
Status/Supplies View Supplies
Ordering supplies
Using genuine Lexmark parts and supplies
Ordering toner cartridges
Maintaining the printer 157
Recommended maintenance kits and part numbers
Ordering a maintenance kit
Ordering an ADF separator pad
Ordering an imaging unit
Replacing supplies
Storing supplies
Replacing the toner cartridge
Maintaining the printer 159
Page
Maintaining the printer 161
Replacing the imaging unit
Page
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Setting up e‑mail alerts
Finding advanced networking and administrator information
Managing the printer
Checking the virtual display
Notification Description
Click Settings Print Settings Supply Notifications
Managing the printer 167
Restoring factory default settings
Avoiding jams
Clearing jams
Load paper properly
Clearing jams 168
Use recommended paper
Understanding jam messages and locations
Clearing jams 170
Jam access area Printer control panel message What to do
Clearing jams 171
‑page jam, open front door y.xx
Page
Page
Models, select Next Clear the jam, press OK
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 176
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding printer messages
Troubleshooting
Change paper source to custom type name load orientation
Troubleshooting 182
Change paper source to paper size load orientation
Close front door
Error reading USB hub. Remove hub
Error reading USB drive. Remove USB
Fax partition inoperative. Contact system administrator
Complex page, some data may not have printed
Fax Station Number not set up. Contact system administrator
Fax Station Name not set up. Contact system administrator
Imaging unit low 84.xy
Imaging unit nearly low 84.xy
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some Held Jobs were deleted
Load manual feeder with custom string paper orientation
Troubleshooting 186
Load manual feeder with custom type name paper orientation
Load manual feeder with paper size paper orientation
Load paper source with custom string paper orientation
Troubleshooting 187
Load paper source with custom type name paper orientation
Load paper source with paper size paper orientation
Maintenance kit nearly low 80.xy
Maintenance kit low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Memory full, cannot print faxes
No analog phone line connected to modem, fax is disabled
Network x software error
Non‑Lexmark supply type, see User’s Guide 33.xy
Not enough free space in flash memory for resources
Reinstall missing or unresponsive imaging unit 31.xy
Reinstall missing or unresponsive cartridge 31.xy
Printer had to restart. Last job may be incomplete
Remove paper from standard output bin
Replace cartridge, printer region mismatch 42.xy
Replace cartridge, 0 estimated pages remain 88.xy
Replace defective imaging unit 31.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Troubleshooting 192
Scanner disabled by admin
Replace jammed originals if restarting job
Replace unsupported imaging unit 32.xy
Smtp server not set up. Contact system administrator
Serial option x error
Standard network software error
Scanner jam, remove all originals from the scanner 2yy.xx
Too many flash options installed
Standard USB port disabled
Supply needed to complete job
Too many trays attached
Weblink server not set up. Contact system administrator
Solving printer problems
Basic printer problems
Troubleshooting 195
Troubleshooting 196
Troubleshooting 197
Hardware and internal option problems
Printer display is blank
Cannot detect internal option
Troubleshooting 198
Tray problems
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Troubleshooting 199
Paper feed problems
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
Printing problems
Solving print problems
Paper jam message remains after jam is cleared
Incorrect characters print
Large jobs do not collate
Troubleshooting 201
Print jobs do not print
Troubleshooting 202
Click File Print Advanced Print As Image OK OK
Print job takes longer than expected
Troubleshooting 203
Printing slows down
Settings General Settings Print Recovery Page Protect Off
Settings General Settings Timeouts Print Timeout
Troubleshooting 205
Tray linking does not work
Unexpected page breaks occur
Troubleshooting 206
Print quality problems
Characters have jagged or uneven edges
Clipped pages or images
Compressed images appear on prints
Troubleshooting 207
Gray background on prints
Troubleshooting 208
Horizontal voids appear on prints
Troubleshooting 209
Incorrect margins on prints
Troubleshooting 210
Paper curl
Troubleshooting 211
Print irregularities
Troubleshooting 212
Print is too dark
Troubleshooting 213
Print is too light
Troubleshooting 214
Printer is printing blank pages
Troubleshooting 215
Printer is printing solid black pages
Troubleshooting 216
Repeating defects appear on prints
Troubleshooting 217
Shadow images appear on prints
Troubleshooting 218
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 219
Streaked vertical lines appear on prints
Troubleshooting 220
Toner fog or background shading appears on prints
Troubleshooting 221
Toner rubs off
Troubleshooting 222
Toner specks appear on prints
Transparency print quality is poor
Uneven print density
Troubleshooting 223
Vertical voids appear on prints
Copier does not respond
Solving copy problems
Scanner unit does not close
Troubleshooting 225
Poor copy quality
Partial document or photo copies
Troubleshooting 226
Fax function is not set up
Solving fax problems
Troubleshooting 227
Settings General Settings Run initial setup
Troubleshooting 228
Caller ID is not shown
Cannot send or receive a fax
Troubleshooting 229
Troubleshooting 230
Can send but not receive faxes
Click Settings Fax Settings Analog Fax Setup
Can receive but not send faxes
Troubleshooting 232
Troubleshooting 233
Solving scanner problems
Received fax has poor print quality
Scanner does not respond
Scan job was not successful
Troubleshooting 235
Scanning takes too long or freezes the computer
Stamp or Overwrite
Poor scanned image quality
Troubleshooting 236
Embedded Web Server does not open
Troubleshooting 237
Partial document or photo scans
Tech Library
Contacting customer support
Mail
Live chat
Troubleshooting 239
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
Licensing notices
241
Noise emission levels
Temperature information
Product disposal
242
Laser notice
Static sensitivity notice
Laser advisory label
243
Product power consumption
Power consumption
Mode Description Power consumption Watts
244
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
Regulatory notices for telecommunication terminal equipment
European Community EC directives conformity
246
247
Utilisation de ce produit en Suisse
Using this product in Switzerland
Verwendung dieses Produkts in der Schweiz
248
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
250
251
Taiwan NCC RF notice statement
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
252
Limited warranty service
Limited warranty
Lexmark International, Inc., Lexington, KY
253
254
Extent of limited warranty
Additional rights
Limitation of liability
255
250‑sheet tray installing 19 550‑sheet tray installing
Symbols
Index
Numerics
Page
Page
Page
Page
Page
Page
Page