Lexmark MX310 manual Embedded Web Server does not open, Partial document or photo scans

Troubleshooting		237
Action	Yes	No
Step 7	Problem solved.	Contact customer
Increase the scan resolution settings for a higher‑quality output.		support.
Did the increased resolution produce a higher‑quality output?
Partial document or photo scans
Action	Yes	No
Check the placement of the document or photo.	Contact customer	Load the document or
Make sure the document or photo is loaded facedown on the scanner	support.	photo facedown on the
glass in the upper left corner.		scanner glass in the
		upper left corner.
Is the document or photo loaded correctly?

Embedded Web Server does not open

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aTurn on the printer.

bOpen a Web browser, and then type the printer IP address.

cPress Enter.

Does the Embedded Web Server open?

Step 2 The problem is solved. Go to step 3.

Make sure the printer IP address is correct.

aView the printer IP address:

•From the TCP/IP section in the Network/Ports menu

•By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

bOpen a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need to type

“https://” instead of “http://” before the printer IP address to access the Embedded Web Server.

cPress Enter.

Does the Embedded Web Server open?