Lexmark MX310 Printing slows down, Settings General Settings Print Recovery Page Protect Off

Troubleshooting		204
Action	Yes	No
Step 3	The problem is solved.	Go to step 4.

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

Step 4 The problem is solved. Go to step 5.

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

bResend the print job.

Did the job print?
Step 5	The problem is solved. Contact customer
a Check if the cable connections to the printer and print server are	support.
secure. For more information, see the setup documentation that came
with the printer.
b Resend the print job.
Did the job print?

Printing slows down

Notes:

•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

•The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Does the print speed increase?
Step 2	The problem is solved. Contact customer
a Replace the fuser. For more information on installing the fuser, see	support.
the instruction sheet that came with the part.
b Resend the print job.
Does the print speed increase?