Lexmark MX310 manual Tray linking does not work, Unexpected page breaks occur, Troubleshooting 205

Troubleshooting 205

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?
Step 2	The problem is solved. Contact customer
a From the printer control panel, set the paper size and type in the Paper	support.
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?

Unexpected page breaks occur

Action			Yes	No
Step 1			The problem is solved.	Go to step 2.
Adjust the print timeout settings.
a	From the printer control panel, navigate to:
	Settings > General Settings > Timeouts > Print Timeout
b Select a higher setting and then, depending on your printer model,
	select	or Submit.
c	Resend the print job.
Did the file print correctly?
Step 2			The problem is solved.	Contact customer
a	Check the original file for manual page breaks.			support.
b Resend the print job.
Did the file print correctly?