Lexmark MX310 manual Can send but not receive faxes, Click Settings Fax Settings Analog Fax Setup

Troubleshooting		231
Action	Yes	No
Step 10	The problem is solved.	Go to step 11.

aTemporarily disable voice mail service. For more information, contact your telephone company.

Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer.

bTry sending or receiving a fax.

Can you send or receive a fax?
Step 11	The problem is solved. Contact customer
Scan the original document one page at a time.	support.
a Dial the fax number.
b Scan the document one page at a time.
Can you send or receive a fax?

Can send but not receive faxes

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
Step 2	The problem is solved.	Go to step 3.
Check the ring count delay settings.

aOpen a Web browser, and then type the printer IP address in the address field.

Notes:

•View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

bClick Settings > Fax Settings > Analog Fax Setup.

cIn the “Rings to Answer” field, enter the number of times you want the phone to ring before the printer answers.

dClick Submit.

Can you receive faxes?