‑page jam, clear standard bin y.xx | Lexmark MX310 manual

Clearing jams

175

4Close the rear door, and then the front door.

5From the printer control panel, touchto clear the message and continue printing. For non‑touch‑screen printer

models, select Next > > Clear the jam, press OK > .

[x]‑page jam, clear standard bin. [20y.xx]

1Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

2From the printer control panel, touchto clear the message and continue printing. For non‑touch‑screen printer

models, select Next > > Clear the jam, press OK > .

Image 175

Lexmark MX310 manual ‑page jam, clear standard bin y.xx

Contents

June Users Guide Contents Scanning CopyingMailing Faxing Managing the printer Saving money and the environmentSecuring the printer Maintaining the printer Index Troubleshooting Safety information Safety informationPage What are you looking for? Find it here Learning about the printerFinding information about the printer Learning about the printer Other countries and regions-See the printed Selecting a location for the printer Printer configurations Understanding the basic functions of the scanner Automatic document feeder ADF Scanner glass Using the ADF and scanner glassUsing the ADF Using the scanner glass Use Using the printer control panel Sleep button light Printer status Indicator light color and its corresponding printer statusIndicator light Printer status Available internal options Additional printer setupInstalling internal options Accessing the controller boardPage Installing an optional card Page Order of installation Installing hardware optionsInstalling optional trays Page Page Line port Attaching cables For Windows users Setting up the printer softwareInstalling the printer software Updating available options in the printer driver For Macintosh users Preparing to set up the printer on an Ethernet networkClick Update Now ‑ Ask Printer Networking Select Ethernet connection, and then click Continue Installing the printer on an Ethernet network AppleTalk select your printer Add Preparing to set up the printer on a wireless network From the printer control panel, navigate to Connecting the printer using the Wireless Setup WizardSettings Network/Ports Active NIC Auto Select a wireless connection setup Follow the instructions on the printer display Using the Push Button Configuration PBC methodUsing the Personal Identification Number PIN method Click Settings Network/Ports Wireless Settings Reports Menu Settings Verifying printer setupPrinting a menu settings Printing a network setup Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Settings Paper Menu Paper Size/TypePage 3A5 Page Page Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Assigning a custom paper type name Using the Embedded Web ServerUsing the printer control panel Creating a custom name for a paper type Type a name for the paper type, and then press Click Settings Paper Menu Custom TypesSettings Paper Menu Custom Types Assigning a custom paper type Paper and specialty media guide Paper characteristicsPaper guidelines Selecting preprinted forms and letterhead Fiber contentUnacceptable paper Selecting paper Using recycled paper and other office papers Supported paper sizes Supported paper sizes, types, and weights Supported paper types and weights Tips on using letterhead Using specialty mediaPaper type 250 ‑ or Multipurpose feeder Duplex mode Tips on using envelopes Tips on using transparenciesTips on using labels Page Page Printing a document Adjusting toner darknessClick Settings Print Settings Quality Menu Toner Darkness Printing Storing print jobs in the printer Settings Print Settings Quality Menu Toner DarknessSettings Security Printing confidential and other held jobs Printing confidential and other held jobs Modifying confidential print settings Printing information pages Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computer For Macintosh users Making a quick copy Copying using the ADFCopying Making copies Copying on transparencies Copying using the scanner glassCopying photos Copying on specialty media Copying on letterhead Making copies using paper from a selected tray Customizing copy settingsCopying to a different size Copying on both sides of the paper duplexing Reducing or enlarging copies Adjusting copy qualityMaking a copy lighter or darker Collated Not collated Collating copies Copying multiple pages onto a single sheet Placing separator sheets between copiesSelect Between Copies, Between Jobs, Between Pages, or Off Placing an overlay message on each Placing information on copiesSelect Off, Confidential, Copy, Draft, Urgent, or Custom Understanding the copy options Canceling a copy job Darkness Content TypeContent Source Scale Paper Saver Advanced DuplexOverlay Separator Sheets Click Settings E-mail/FTP Settings E-mail Settings Setting up the printer to e-mailSetting up the e-mail function Configuring e‑mail settings Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web ServerSending an e‑mail using a shortcut number Sending an e‑mail using the address book Canceling an e-mail Faxing Setting up the printer to faxFaxing Click Settings Fax Settings Analog Fax Setup Initial fax setupUsing the printer control panel for fax setup Using the Embedded Web Server for fax setup Scenario 1 Standard telephone line Setup 1 Printer is connected to a dedicated fax lineTips for this setup Choosing a fax connection Connected to the same telephone wall jack Connected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Setup 1 Printer is connected directly to a cable modem Faxing Part name Part number Lexmark adapter plug 40X8519 Page Connecting the printer to a wall jack in Germany Setting the outgoing fax or station name and number Connecting to a distinctive ring service Sending a fax Setting the date and timeConfiguring the printer to observe daylight saving time Sending a fax using the printer control panel Sending a fax using a shortcut number Sending a fax using the computer Sending a fax at a scheduled time Sending a fax using the address book Making a fax lighter or darker Customizing fax settingsChanging the fax resolution Click Settings Manage Shortcuts Fax Shortcut Setup Blocking junk faxes Canceling an outgoing faxClick Settings Reports Click Fax Job Log or Fax Call Log Viewing a fax log Forwarding a fax Canceling a fax job after scanning the original documentsHolding and forwarding faxes Holding faxes Understanding the fax options ResolutionOriginal Size Binding Orientation Creating shortcuts Creating an FTP shortcut using the Embedded Web ServerScanning Scanning to an FTP address Scanning to an FTP address using the address book Scanning to an FTP address using a shortcut numberScanning to an FTP address Scanning to a computer Scanning to a computerClick Scan Profile Create Scan Profile Page Understanding printer menus Paper Menu Reports Network/Ports Security SettingsUnderstanding printer menus Menus list Paper menu Default Source menuPaper Size/Type menu MP Feeder Type MP Feeder Size Manual Envelope Size Understanding printer menus 100Manual Paper Size Manual Paper Type Understanding printer menus 101 Configure MP menuSubstitute Size menu Paper Texture menu Understanding printer menus 102 Understanding printer menus 103 Paper Weight menu Understanding printer menus 104 Paper Loading menu Heavy Loading Custom Types menuUnderstanding printer menus 105 Light Loading Custom Scan Sizes menu Universal Setup menuUnderstanding printer menus 106 Reports menu Reports menuUnderstanding printer menus 107 Understanding printer menus 108 Network/Ports menuActive NIC menu Standard Network or Network x menu UseTo To access the menu, navigate to either of the followingNetwork Card menu Understanding printer menus 109 Understanding printer menus 110 TCP/IP menu Understanding printer menus 111 IPv6 menu Understanding printer menus 112 Wireless menu Understanding printer menus 113 Smtp Setup menuTo access the menu, navigate to any of the following AppleTalk menu Security Audit Log menu Security menuUnderstanding printer menus 114 Understanding printer menus 115 Set Date and Time menu General Settings menu Settings menuUnderstanding printer menus 116 Understanding printer menus 117 Timeouts AlarmsUnderstanding printer menus 118 Print Recovery Error RecoveryUnderstanding printer menus 119 Press and Hold Sleep Button Factory DefaultsUnderstanding printer menus 120 Press Sleep Button Understanding printer menus 121 Copy Settings menu Understanding printer menus 122 Understanding printer menus 123 Fax Mode Analog Fax Setup menu Fax Settings menuUnderstanding printer menus 124 Fax Cover Fax Send SettingsResolution Understanding printer menus 125 Understanding printer menus 126 Understanding printer menus 127 Fax Receive Settings Understanding printer menus 128 Fax Log Settings Understanding printer menus 129 Speaker Settings Understanding printer menus 130 ‑mail Settings menu‑mail Server Setup Answer On Orientation Understanding printer menus 131 Understanding printer menus 132 Understanding printer menus 133 FTP Settings menuUse cc/bcc Understanding printer menus 134 Understanding printer menus 135 Printer Language Print SettingsSetup menu Understanding printer menus 136 Understanding printer menus 137 Finishing menu Paper Saver Orientation Understanding printer menus 138Separator Source Paper Saver Ordering Understanding printer menus 139 Quality menu PCL Emul menu XPS menuUnderstanding printer menus 140 Understanding printer menus 141 Tray Renumber Understanding printer menus 142 Scale Html menuUnderstanding printer menus 143 Font Size Menu item Description Help menuImage menu Understanding printer menus 144 Understanding printer menus 145 Conserving supplies Using recycled paperSaving money and the environment Saving paper and toner Saving energy Using Eco‑ModeClick Settings General Settings Eco‑Mode Settings Settings General Settings Quiet Mode Saving money and the environment 148 Adjusting Sleep modeSettings General Settings Timeouts Settings Settings General Settings Timeouts Sleep Mode Settings Settings General Settings Using Hibernate modeAdjusting the brightness of the printer display Click Settings General Settings Sleep Button Settings Recycling Using Schedule Power ModesClick Settings General Settings Click Settings General Settings Schedule Power Modes Returning Lexmark cartridges for reuse or recycling Recycling Lexmark packagingSaving money and the environment 151 Erasing volatile memory Back Exit Config MenuSecuring the printer Statement of Volatility Finding printer security information Maintaining the printer 154 Cleaning the printer partsCleaning the printer Maintaining the printer Maintaining the printer 155 Cleaning the scanner glassClose the scanner cover Status/Supplies View Supplies Checking the status of parts and suppliesEstimated number of remaining pages Maintaining the printer 156 Maintaining the printer 157 Using genuine Lexmark parts and suppliesOrdering supplies Ordering toner cartridges Ordering an imaging unit Ordering a maintenance kitRecommended maintenance kits and part numbers Ordering an ADF separator pad Maintaining the printer 159 Storing suppliesReplacing supplies Replacing the toner cartridgePage Maintaining the printer 161 Replacing the imaging unitPage Before moving the printer Moving the printer Shipping the printer Moving the printer to another location Checking the virtual display Finding advanced networking and administrator informationSetting up e‑mail alerts Managing the printer Notification Description Click Settings Print Settings Supply Notifications Managing the printer 167 Restoring factory default settings Clearing jams 168 Clearing jamsAvoiding jams Load paper properly Use recommended paper Understanding jam messages and locations Clearing jams 170 Jam access area Printer control panel message What to do Clearing jams 171 ‑page jam, open front door y.xxPage Page Models, select Next Clear the jam, press OK ‑page jam, open rear door y.xx ‑page jam, clear standard bin y.xx Clearing jams 176 ‑page jam, remove tray 1 to clear duplex y.xx ‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx ‑page jam, open automatic feeder top cover y.xx Models, select Next Clear the jam, press OK Understanding printer messages Troubleshooting Close front door Troubleshooting 182Change paper source to custom type name load orientation Change paper source to paper size load orientation Complex page, some data may not have printed Error reading USB drive. Remove USBError reading USB hub. Remove hub Fax partition inoperative. Contact system administrator Imaging unit nearly low 84.xy Fax Station Name not set up. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit low 84.xy Insufficient memory, some Held Jobs were deleted Insufficient memory, some held jobs will not be restoredInsufficient memory to support Resource Save feature Insufficient memory for Flash Memory Defragment operation Load manual feeder with paper size paper orientation Troubleshooting 186Load manual feeder with custom string paper orientation Load manual feeder with custom type name paper orientation Load paper source with paper size paper orientation Troubleshooting 187Load paper source with custom string paper orientation Load paper source with custom type name paper orientation Memory full, cannot print faxes Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Maintenance kit very low, x estimated pages remain 80.xy Not enough free space in flash memory for resources Network x software errorNo analog phone line connected to modem, fax is disabled Non‑Lexmark supply type, see User’s Guide 33.xy Remove paper from standard output bin Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Printer had to restart. Last job may be incomplete Replace imaging unit, 0 estimated pages remain 84.xy Replace cartridge, 0 estimated pages remain 88.xyReplace cartridge, printer region mismatch 42.xy Replace defective imaging unit 31.xy Replace unsupported imaging unit 32.xy Scanner disabled by adminTroubleshooting 192 Replace jammed originals if restarting job Scanner jam, remove all originals from the scanner 2yy.xx Serial option x errorSmtp server not set up. Contact system administrator Standard network software error Too many trays attached Standard USB port disabledToo many flash options installed Supply needed to complete job Troubleshooting 195 Solving printer problemsWeblink server not set up. Contact system administrator Basic printer problems Troubleshooting 196 Cannot detect internal option Hardware and internal option problemsTroubleshooting 197 Printer display is blank Step Problem is solved. Go to step Tray problemsTroubleshooting 198 Action Yes Step Problem is solved Go to step Jammed pages are not reprinted Paper feed problemsTroubleshooting 199 Action Yes Step Go to step Problem is solved Incorrect characters print Solving print problemsPrinting problems Paper jam message remains after jam is cleared Large jobs do not collate Troubleshooting 201 Print jobs do not print Troubleshooting 202Click File Print Advanced Print As Image OK OK Print job takes longer than expected Troubleshooting 203 Printing slows down Settings General Settings Print Recovery Page Protect Off Unexpected page breaks occur Troubleshooting 205Settings General Settings Timeouts Print Timeout Tray linking does not work Clipped pages or images Print quality problemsTroubleshooting 206 Characters have jagged or uneven edges Compressed images appear on prints Troubleshooting 207 Gray background on prints Troubleshooting 208 Horizontal voids appear on prints Troubleshooting 209 Incorrect margins on prints Troubleshooting 210 Paper curl Troubleshooting 211Print irregularities Troubleshooting 212 Print is too dark Troubleshooting 213 Print is too light Troubleshooting 214 Printer is printing blank pages Troubleshooting 215 Printer is printing solid black pages Troubleshooting 216 Repeating defects appear on prints Troubleshooting 217 Shadow images appear on prints Troubleshooting 218Skewed print Streaked horizontal lines appear on prints Troubleshooting 219 Streaked vertical lines appear on prints Troubleshooting 220 Toner fog or background shading appears on prints Troubleshooting 221 Transparency print quality is poor Troubleshooting 222Toner rubs off Toner specks appear on prints Uneven print density Troubleshooting 223Vertical voids appear on prints Copier does not respond Solving copy problems Scanner unit does not close Troubleshooting 225Poor copy quality Partial document or photo copies Troubleshooting 226 Fax function is not set up Solving fax problemsTroubleshooting 227 Settings General Settings Run initial setup Troubleshooting 228Caller ID is not shown Cannot send or receive a fax Troubleshooting 229 Troubleshooting 230 Can send but not receive faxes Click Settings Fax Settings Analog Fax Setup Can receive but not send faxes Troubleshooting 232 Troubleshooting 233 Solving scanner problemsReceived fax has poor print quality Scanner does not respond Stamp or Overwrite Troubleshooting 235Scan job was not successful Scanning takes too long or freezes the computer Poor scanned image quality Troubleshooting 236 Embedded Web Server does not open Troubleshooting 237Partial document or photo scans Tech Library Contacting customer supportMail Live chat Troubleshooting 239 Edition notice Product informationLexmark International, Inc All rights reserved Trademarks Licensing notices241 242 Temperature informationNoise emission levels Product disposal 243 Static sensitivity noticeLaser notice Laser advisory label 244 Power consumptionProduct power consumption Mode Description Power consumption Watts Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statement Regulatory notices for telecommunication terminal equipment European Community EC directives conformity246 247 248 Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Exposure to radio frequency radiation Regulatory notices for wireless productsUso del prodotto in Svizzera Modular component notice Industry Canada Canada Industry Canada Canada250 251 Taiwan NCC RF notice statement ΤΗΣ Οδηγιασ 1999/5/ΕΚ 252 253 Limited warrantyLimited warranty service Lexmark International, Inc., Lexington, KY 254 Extent of limited warranty Additional rights Limitation of liability255 Numerics Symbols250‑sheet tray installing 19 550‑sheet tray installing IndexPage Page Page Page Page Page Page