
Product Assistance Request Form
Name:
Company:
Address:
Phone:  | Fax:  | 
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Hardware Specific Information | 
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Computer:  | CPU: | 
System memory:  | PCI Chipset:  | 
System BIOS rev:  | 
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Video card used:  | Resolution:  | 
Network Card:  | Network Software:  | 
Other cards in system:  | 
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Software Specific Information | 
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Operating system:  | Rev:  | 
Matrox SW used:  | Rev:  | 
Compiler:  | Rev:  | 
Fill out only if you are returning a board
RMA #:
Who were you talking to in customer support?
Date board was received:  | Date of failure:  | 
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MOD #:  | 
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SER #:  | These numbers are on the label at the  | 
  | back of the board.  | 
REV #:  | |
PMB #:  | 
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PNS #:  | 
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Can you reproduce the problem? Yes ❐ No ❐  | |
Is an error code displayed? Yes ❐ No ❐  | If so, what code?  | 
  | ... Continued on reverse  |