Product Assistance Request Form

Name:

Company:

Address:

Phone:

Fax:

E-mail:

 

Hardware Specific Information

 

Computer:

CPU:

System memory:

PCI Chipset:

System BIOS rev:

 

Video card used:

Resolution:

Network Card:

Network Software:

Other cards in system:

 

Software Specific Information

 

Operating system:

Rev:

Matrox SW used:

Rev:

Compiler:

Rev:

Fill out only if you are returning a board

RMA #:

Who were you talking to in customer support?

Date board was received:

Date of failure:

 

 

MOD #:

 

SER #:

These numbers are on the label at the

 

back of the board.

REV #:

PMB #:

 

PNS #:

 

 

Can you reproduce the problem? Yes No

Is an error code displayed? Yes No

If so, what code?

 

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Matrox Electronic Systems II manual Hardware Specific Information, Software Specific Information