Product Assistance Request Form
Name:
Company:
Address:
Phone: | Fax: |
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Hardware Specific Information |
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Computer: | CPU: |
System memory: | PCI Chipset: |
System BIOS rev: |
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Video card used: | Resolution: |
Network Card: | Network Software: |
Other cards in system: |
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Software Specific Information |
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Operating system: | Rev: |
Matrox SW used: | Rev: |
Compiler: | Rev: |
Fill out only if you are returning a board
RMA #:
Who were you talking to in customer support?
Date board was received: | Date of failure: |
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MOD #: |
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SER #: | These numbers are on the label at the |
| back of the board. |
REV #: | |
PMB #: |
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PNS #: |
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Can you reproduce the problem? Yes ❐ No ❐ | |
Is an error code displayed? Yes ❐ No ❐ | If so, what code? |
| ... Continued on reverse |