When the Machine Does Not Operate As wanted

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

“Memory is full.

The scanned originals ex-

• Press [Store File] to store pages that

 

 

Do you want to

ceed the number of

have been scanned. Delete unneces-

 

 

store scanned

sheets/pages that can be

sary files with [Delete File].

1

 

file?” appears.

stored in the hard disk.

• Press [No] if you are not storing pag-

 

 

 

 

 

 

es that have been scanned. Delete

 

 

 

 

 

 

 

 

unnecessary files with [Delete File].

 

 

 

 

 

 

 

“Self check-

The machine is perform-

The machine may perform periodic

 

 

ing...” appears.

ing image adjustment op-

maintenance during operations. The

 

 

 

erations.

frequency and duration of maintenance

 

 

 

 

depends on the humidity, temperature,

 

 

 

 

and printing factors such as number of

 

 

 

 

prints, paper size, and paper type. Wait

 

 

 

 

for the machine to get ready.

 

 

 

 

 

 

 

The user code entry

Users are restricted by

Enter the user code (up to eight digits),

 

 

screen is displayed.

user management.

and then press [OK].

 

 

 

 

 

 

 

The Authentication

Basic Authentication,

Enter your login user name and user

 

 

screen appears.

Windows Authentica-

password. See “When the Authentica-

 

 

 

tion, LDAP Authentica-

tion Screen is Displayed”, About This

 

 

 

tion or Integration Server

Machine.

 

 

 

Authentication is set.

 

 

 

 

 

 

 

 

“You do not have

The use of the function is

Contact the administrator.

 

 

the privileges to

restricted to authenticat-

 

 

 

use this func-

ed users only.

 

 

 

tion.” is displayed.

 

 

 

 

 

 

 

 

 

“You do not have

This user code is not al-

Press the {Energy Saver} key. Confirm

 

 

the privileges to

lowed to use the function

that the display goes off, and then

 

 

use this func-

selected.

press the {Energy Saver}key again. The

 

 

tion.” continues to be

 

display will return to the user code en-

 

 

 

try display. When printing under the

 

 

displayed even though

 

 

 

 

copier or printer function, press the

 

 

you have entered a valid

 

 

 

 

{Energy Saver} key only after printing

 

 

user code.

 

 

 

 

has finished.

 

 

 

 

 

 

 

 

 

 

 

An error message re-

• When a misfeed mes-

Clear misfed paper, and then open and

 

 

mains, even if misfed pa-

sage appears, it re-

close the front cover. see p.103 “Clear-

 

 

per is removed.

mains until you open

ing Misfeeds”.

 

 

 

and close the cover as

 

 

 

 

required.

 

 

 

 

• Paper is still jammed

 

 

 

 

in the tray.

 

 

 

 

 

 

 

 

Original images are

You may have loaded the

Load paper correctly. Place paper in the

 

 

printed on the reverse

paper incorrectly.

paper tray with the print side up. Load

 

 

side of the paper.

 

paper into the bypass tray with the

 

 

 

 

print side down. See p.82 “Orientation-

 

 

 

 

Fixed Paper or Two-Sided Paper”.

 

 

 

 

 

10