Troubleshooting When Using the Scanner Function
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| Message | Cause | Solution |
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| Cannot find the | The destination comput- | Check whether the computer name and |
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| specified path. | er name or folder name is | the folder name for the destination are |
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| Please check the | invalid. | correct. |
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| settings. |
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| Exceeded max. num- | The maximum number of | The maximum number of characters |
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| ber of alphanumer- | specifiable alphanumeric | which can be entered for the path is 128. |
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| ic characters for | characters in a path has | Check the number of character you en- |
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| the path. | been exceeded. | tered, and then enter the path again. |
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| See “Transmission function”, Scanner | |
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| Reference. |
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| The selected | You have tried to delete | The files can be deleted by the file ad- |
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| file(s) contained | files without the authori- | ministrator. To delete a file which you |
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| file(s) without | ty to do so. | are not authorized to delete, contact the |
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| access privileg- |
| administrator. |
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| es. Only file(s) |
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| with access priv- |
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5 |
| ileges will be |
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| deleted. |
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| Some of selected | You cannot delete a file | Cancel transmission (“Waiting...”status |
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| files are cur- | which is waiting to be | cleared) or the DeskTopBinder setting, |
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| rently in use. | transmitted (“Waiting...” | and then delete the file. |
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| They could not be | status displayed) or |
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| whose information is be- |
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| deleted. |
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| ing changed with Desk- |
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| TopBinder. |
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| Cannot cancel | You cannot cancel a file | You can only cancel files waiting to be |
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| sending all se- | currently being sent. | sent. You cannot cancel files already |
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| lected file(s). |
| sent or currently being sent, files that |
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| Certain file(s) |
| were sent but did not reach the destina- |
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| tion, or files that have been cancelled. | |
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| are currently be- |
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| ing sent. |
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| Selected file is | You cannot change the | Change the file name after canceling |
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| currently in use. | name of a file whose sta- | delivery or completing editing. |
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| Cannot change | tus is “Waiting...” or that |
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| file name. | is being edited with |
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| DeskTopBinder. |
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| Selected file is | You cannot change the | Delete the password after canceling de- |
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| currently in use. | password of a file whose | livery or completing editing. |
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| Cannot change | status is “Waiting...” or |
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| password. | that is being edited with |
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| DeskTopBinder. |
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| Selected file is | You cannot change the | A sender's name should be specified |
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| currently in use. | sender's name whose sta- | before sending |
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| Cannot change | tus is “Waiting...” or that | specifying the sender's name. |
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| user name. | is being edited with |
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| DeskTopBinder. |
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