Troubleshooting When Using the Facsimile Function
|
| Message | Cause |
| Solution |
|
|
|
|
|
|
|
| Check whether | The alias telephone num- | • | Check the alias telephone number is |
|
| there are any | ber you entered is al- |
| correctly programmed using the |
|
| network problems. | ready registered on the |
| Web Image Monitor. See the Web |
|
| gatekeeper by another |
| Image Monitor's Help. | |
| device. | • | Consult the administrator. | ||
|
|
| |||
|
|
|
| ||
|
|
|
|
|
|
|
| Check whether | Cannot access gatekeep- | • | Use your Web Image Monitor to |
|
| there are any | er. |
| check the gatekeeper address is cor- |
|
| network problems. |
|
| rectly programmed. See the Web |
|
|
|
| Image Monitor's Help. | |
|
| • | Consult the administrator. | ||
|
|
|
| ||
3 |
|
|
| ||
|
|
|
|
| |
| Check whether | Registering of user name | • | Use your Web Image Monitor to | |
|
| ||||
|
| there are any | is rejected by SIP server. |
| check the gatekeeper address is cor- |
|
| network problems. |
|
| rectly programmed. See the Web |
|
|
|
| Image Monitor's Help. | |
|
| • | Consult the administrator. | ||
|
|
|
| ||
|
|
|
|
|
|
|
| Check whether | Cannot access SIP server. | • | Use your Web Image Monitor to |
|
| there are any |
|
| check the SIP server address is cor- |
|
| network problems. |
|
| rectly programmed. See the Web |
|
|
|
| Image Monitor's Help. | |
|
| • | Consult the administrator. | ||
|
|
|
| ||
|
|
|
|
|
|
|
| Check whether | Cannot find the DNS | • | Check that the DNS server IPv4 ad- |
|
| there are any | server, SMTP Server or |
| dress is correctly programmed us- |
|
| network problems. | folder for forwarding. |
| ing Web Image Monitor. See the |
|
|
|
| Web Image Monitor's Help. | |
|
| • Check that the host name and IPv4 | |||
|
|
|
| ||
|
|
|
|
| address of SMTP Server are correct- |
|
|
|
|
| ly programmed using Web Image |
|
|
|
|
| Monitor. See the Web Image Moni- |
|
|
|
|
| tor's Help. |
|
|
|
| • Check that the host name or IPv4 | |
|
|
|
|
| address of the SMTP server is cor- |
|
|
|
|
| rectly programmed using Web Im- |
|
|
|
|
| age Monitor. See the Web Image |
|
|
|
|
| Monitor's Help. |
|
|
|
| • Check that the SMTP server is cor- | |
|
|
|
|
| rectly programmed using Web Im- |
|
|
|
|
| age Monitor. See the Web Image |
|
|
|
|
| Monitor's Help. |
|
|
|
| • Check that the folder for forwarding | |
|
|
|
|
| is correctly specified. |
|
|
|
| • Check that the computer in which | |
|
|
|
|
| the folder for forwarding is speci- |
|
|
|
|
| fied is correctly operated. |
|
|
|
| • Check that the LAN cable is correct- | |
|
|
|
|
| ly connected to the machine. |
|
|
|
| • | Consult the administrator. |
|
|
|
|
|
|
36