Other Printing Problems

 

 

 

 

 

 

 

Problem

 

Cause

Solution

 

 

 

 

 

 

 

When using Windows

The correct applica-

Make sure the application's paper size and ori-

 

 

95 / 98 / Me / 2000 /

tion or printer driver

entation settings match those of the printer

 

 

XP, Windows Server

settings are not made.

driver. If a different paper size and orientation

 

 

2003, or Windows NT

 

 

are set, select the same size and orientation.

 

 

4.0, combined printing

 

 

 

 

 

or booklet printing

 

 

 

 

 

does not come out as

 

 

 

 

 

expected.

 

 

 

 

 

 

 

 

 

 

A print instruction

User Authentication

Contact the administrators.

 

 

was issued from the

may have been set.

 

 

 

computer, but print-

 

 

 

 

 

ing did not start.

 

 

 

 

 

 

 

 

 

 

 

No transmission

Interface connec-

Check using the following procedure:

 

 

when using 1394 in-

 

tion has not been

 

 

 

 

A Confirm the IEEE 1394 interface cable is

 

4

terface connection.

 

made.

connected securely.

 

 

 

 

 

 

 

 

 

 

The correct com-

B Restart the computer. If the error occurs

 

 

 

 

puter settings are

even after executing the above operation,

 

 

 

 

not made.

 

 

 

 

proceed to the following steps.

 

 

 

 

 

 

 

 

 

 

C Unplug the IEEE 1394 interface cable con-

 

 

 

 

 

nected to the computer.

 

 

 

 

 

D Run the utility tool for the IEEE 1394 inter-

 

 

 

 

 

face board, which is stored in the following

 

 

 

 

 

path on the CD-ROM “Printer Drivers and

 

 

 

 

 

Utilities”:

 

 

 

 

 

\UTILITY\1394\

 

 

 

 

 

(For more information about using the util-

 

 

 

 

 

ity tool for IEEE 1394, see the README file

 

 

 

 

 

in the same directory on the CD-ROM.)

 

 

 

 

 

E Restart the computer.

 

 

 

 

 

 

 

Changes to printer

The correct printer

Make only minor adjustments to the [Balance

 

 

driver color settings

driver settings are not

Adjustments] setting on the printer driver's

 

 

produce extreme

made.

[Change User Settings] tab. The sample dis-

 

 

change in print colors.

 

 

played on the printer driver gives only an in-

 

 

 

 

 

dication of the adjustment, it does not give an

 

 

 

 

 

accurate indication of the printed color.

 

 

 

 

 

See the printer driver Help.

 

 

 

 

 

 

 

Images are not print-

The correct printer

If it is only one particular color that does not

 

 

ed in the specified

driver settings are not

print, turn off the machine's power, and then

 

 

colors.

made.

turn it back on.

 

 

 

 

 

If the problem persists, contact your service

 

 

 

 

 

representative.

 

 

 

 

 

 

 

Color originals are

No color print set-

• For the functional window: On the [Setup]

 

 

printed in black and

tings are made on the

tab, for [Color/Black and White:], select [Color].

 

 

white.

printer driver.

• For the custom setting: On the [Print Set-

 

 

 

 

 

tings] tab, for [Color/Black and White:], select

 

 

 

 

 

[Color].

 

 

 

 

 

 

 

 

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