When a Message is Displayed

 

 

 

 

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Insufficient mem-

Scanner memory is insuf-

• Reset the scan size.

 

 

ory. Reduce the

ficient.

• Lower the resolution.

 

 

scanning area.

 

• Set with no compression. See

 

 

 

 

 

 

 

 

TWAIN Driver help.

 

 

 

 

The problem may be due to the follow-

 

 

 

 

ing cause:

 

 

 

 

• “The Relationship between the Res-

 

 

 

 

olution and the Scanning Area”

 

 

 

 

chart in Help for halftone scanning

 

 

 

 

might not always apply. Scanning

 

 

 

 

cannot be performed if large values

 

 

 

 

are set for brightness when using

 

 

 

 

halftone or high resolution.

 

 

 

 

 

 

 

Cannot find "XXX"

• The main power

• Check whether the main power

 

 

scanner used for

switch of the previ-

switch of the scanner used for the

 

 

the previous

ously used scanner is

previous scan is turned off.

 

 

 

not set to “On”.

 

 

 

scan. "YYY" will

• Check the previously used scanner is

 

5

• The machine is not

 

 

 

be used instead.

connected to the network correctly.

 

 

 

(“XXX” and “YYY” indi-

connected to the net-

• Cancel the Personal Firewall of the

 

 

work correctly.

 

 

cate scanner names.)

client computer.

 

 

 

 

 

 

 

• Use an application such as telnet to

 

 

 

 

make sure SNMPv1 or SNMPv2 is

 

 

 

 

set as the machine’s protocol. See

 

 

 

 

“Network Settings”, General Set-

 

 

 

 

tings Guide and “Using telnet”,

 

 

 

 

Network Guide.

 

 

 

 

• Select the scanner used for the pre-

 

 

 

 

vious scan.

 

 

 

 

 

 

 

Error has occurred

An error has occurred in

• Check whether the network cable is

 

 

in the scanner

the driver.

connected correctly to the client

 

 

driver.

 

computer.

 

 

 

 

• Check whether the Ethernet board

 

 

 

 

of the client computer is recognized

 

 

 

 

correctly by Windows.

 

 

 

 

• Check whether the client computer

 

 

 

 

can use the TCP/IP protocol.

 

 

 

 

 

 

 

Communication er-

A communication error

Check whether the client computer can

 

 

ror has occurred

has occurred on the net-

use the TCP/IP protocol.

 

 

on the network.

work.

 

 

 

 

 

 

 

 

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