Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Images are printed at

The tray's side fences

Check the side fences are locked. See p.83

 

 

slant.

might not be locked.

“Changing the Paper Size”.

 

 

 

 

 

 

 

Print is slanted.

The paper is feeding

Load the paper correctly. See p.79 “Loading

 

 

 

in at a slant.

paper”.

 

 

 

 

 

 

 

Misfeeds occur

The number of sheets

Load paper only as high as the upper limit

 

 

frequently.

loaded exceeds the ca-

markings on the side fences of the paper tray

 

 

 

pacity of the machine.

or bypass tray. See “Copy Paper”, About This

 

 

 

 

Machine.

 

 

 

 

 

 

 

Misfeeds occur

The paper is damp.

Use paper that has been stored in the recom-

 

 

frequently.

 

mended temperature and humidity condition.

 

 

 

 

See “Copy Paper”, About This Machine.

 

 

 

 

 

 

 

Misfeeds occur

The paper is too thick

Use recommended paper. See “Copy Paper”,

 

 

 

 

 

4

 

frequently.

or too thin.

About This Machine.

 

 

 

 

 

 

 

 

 

Misfeeds occur

The copy paper is

Use recommended paper. Use paper that has

 

 

frequently.

wrinkled or has been

been stored in the recommended temperature

 

 

 

folded/creased.

and humidity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Misfeeds occur

Printed paper is being

Use recommended paper. See “Copy Paper”,

 

 

frequently.

used.

About This Machine.

 

 

 

 

 

 

 

Copy paper becomes

The paper is damp.

Use paper that has been stored in the recom-

 

 

creased.

 

mended temperature and humidity condition.

 

 

 

 

See “Copy Paper”, About This Machine.

 

 

 

 

 

 

 

Copy paper becomes

The paper is too thin.

Use recommended paper. See “Copy Paper”,

 

 

creased.

 

About This Machine.

 

 

 

 

 

 

 

White lines appear.

When D is blinking,

Add toner. See p.89 “Adding Toner”.

 

 

 

toner is beginning to

 

 

 

 

run out.

 

 

 

 

 

 

 

 

When printing graph-

If the printer driver is

If you want to print accurately, set the printer

 

 

ics, the output and the

configured to use the

driver to print without using the graphics

 

 

screen are different.

graphics command,

command. See the printer driver Help.

 

 

 

the graphics com-

 

 

 

 

mand from the ma-

 

 

 

 

chine is used to print.

 

 

 

 

 

 

 

 

Garbled characters

The correct printer

Set the correct printer language.

 

 

are printed.

language might have

 

 

 

 

not been selected.

 

 

 

 

 

 

 

 

Images are printed in

The feed orientation

Set the machine's feed orientation and the

 

 

the wrong orientation.

you selected and the

printer driver's feed orientation accordingly.

 

 

 

feed orientation se-

See the printer driver Help.

 

 

 

lected in the printer

 

 

 

 

driver's option setup

 

 

 

 

might not be the same.

 

 

 

 

 

 

 

 

There is considerable

“Off mode / Sleep

The machine requires time to warm up if it has

 

 

delay between the

mode” might be set.

been in “Off mode/Sleep mode”. Specify “Off

 

 

print start instruction

 

mode/Sleep mode” in [System Settings], [Auto

 

 

and actual printing.

 

Off Timer].

 

 

 

 

 

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