Troubleshooting When Using the Printer Function
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| Problem | Cause | Solution |
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| Images are printed at | The tray's side fences | Check the side fences are locked. See p.83 |
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| slant. | might not be locked. | |
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| Print is slanted. | The paper is feeding | Load the paper correctly. See p.79 “Loading |
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| in at a slant. | |
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| Misfeeds occur | The number of sheets | Load paper only as high as the upper limit |
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| frequently. | loaded exceeds the ca- | markings on the side fences of the paper tray |
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| pacity of the machine. | or bypass tray. See “Copy Paper”, About This |
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| Misfeeds occur | The paper is damp. | Use paper that has been stored in the recom- |
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| frequently. |
| mended temperature and humidity condition. |
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| See “Copy Paper”, About This Machine. |
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| Misfeeds occur | The paper is too thick | Use recommended paper. See “Copy Paper”, |
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| frequently. | or too thin. | About This Machine. |
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| Misfeeds occur | The copy paper is | Use recommended paper. Use paper that has |
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| frequently. | wrinkled or has been | been stored in the recommended temperature |
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| folded/creased. | and humidity condition. See “Copy Paper”, |
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| About This Machine. |
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| Misfeeds occur | Printed paper is being | Use recommended paper. See “Copy Paper”, |
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| frequently. | used. | About This Machine. |
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| Copy paper becomes | The paper is damp. | Use paper that has been stored in the recom- |
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| creased. |
| mended temperature and humidity condition. |
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| See “Copy Paper”, About This Machine. |
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| Copy paper becomes | The paper is too thin. | Use recommended paper. See “Copy Paper”, |
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| creased. |
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| White lines appear. | When D is blinking, | Add toner. See p.89 “Adding Toner”. |
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| toner is beginning to |
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| run out. |
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| When printing graph- | If the printer driver is | If you want to print accurately, set the printer |
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| ics, the output and the | configured to use the | driver to print without using the graphics |
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| screen are different. | graphics command, | command. See the printer driver Help. |
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| the graphics com- |
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| mand from the ma- |
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| chine is used to print. |
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| Garbled characters | The correct printer | Set the correct printer language. |
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| are printed. | language might have |
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| not been selected. |
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| Images are printed in | The feed orientation | Set the machine's feed orientation and the |
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| the wrong orientation. | you selected and the | printer driver's feed orientation accordingly. |
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| feed orientation se- | See the printer driver Help. |
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| lected in the printer |
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| driver's option setup |
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| might not be the same. |
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| There is considerable | “Off mode / Sleep | The machine requires time to warm up if it has |
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| delay between the | mode” might be set. | been in “Off mode/Sleep mode”. Specify “Off |
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| print start instruction |
| mode/Sleep mode” in [System Settings], [Auto |
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| and actual printing. |
| Off Timer]. |
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