Troubleshooting When Using the Facsimile Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Misfeeds occur frequently.

The paper is damp.

Use paper that has been stored in the

 

 

 

 

recommended temperature and hu-

 

 

 

 

midity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The paper is too thick or

Use recommended paper. See “Copy

 

 

 

too thin.

Paper”, About This Machine.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The copy paper is wrin-

Use recommended paper. Use paper

 

 

 

kled or has been fold-

that has been stored in the recommend-

 

 

 

ed/creased.

ed temperature and humidity condi-

 

 

 

 

tion. See “Copy Paper”, About This

3

 

 

 

 

 

 

Machine.

 

 

 

 

 

 

 

Copy paper becomes

Printed paper is being

Use recommended paper. See “Copy

 

 

creased.

used.

Paper”, About This Machine.

 

 

 

 

 

 

 

Copy paper becomes

The paper is damp.

Use paper that has been stored in the

 

 

creased.

 

recommended temperature and hu-

 

 

 

 

midity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Copy paper becomes

The paper is too thin.

Use recommended paper. See “Copy

 

 

creased.

 

Paper”, About This Machine.

 

 

 

 

 

 

 

Images are only partially

The paper is damp.

Use paper that has been stored in the

 

 

printed.

 

recommended temperature and hu-

 

 

 

 

midity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Black lines appear on the

The exposure glass or

Clean them. See p.122 “Maintaining

 

 

print produced at the

scanning glass is dirty.

Your Machine”.

 

 

destination.

 

 

 

 

 

 

 

 

 

Background of received

Image density is too high.

Adjust scan density. See “Image Densi-

 

 

images appears dirty. Im-

 

ty (Contrast)”, Facsimile Reference.

 

 

ages from the back of the

 

 

 

 

page appear.

 

 

 

 

 

 

 

 

 

Printed or sent images

The ADF, exposure glass

Clean them. See p.122 “Maintaining

 

 

are spotty.

or scanning glass is dirty.

Your Machine”.

 

 

 

 

Make sure that ink or correction fluid is

 

 

 

 

dry before placing originals.

 

 

 

 

 

 

 

Received image is too

When using moist, rough,

Only use recommended paper. See

 

 

light.

or processed paper, areas

“Copy Paper”, About This Machine.

 

 

 

of print may not be fully

 

 

 

 

reproduced.

 

 

 

 

 

 

 

 

Received image is too

When D is blinking, ton-

Add toner. See p.89 “Adding Toner”.

 

 

light.

er is beginning to run out.

 

 

 

 

 

 

 

 

Received image is too

• The image density has

• Increase the scanning density. See

 

 

light.

been set too low.

“Image Density (Contrast)”, Fac-

 

 

 

• The original of the

simile Reference.

 

 

 

 

 

 

 

transmitted fax was

• Ask the sender to reprint the origi-

 

 

 

printed on paper that

nal on thicker paper and fax it again.

 

 

 

is too thin.

 

 

 

 

 

 

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