When a Message Appears

 

 

 

 

 

 

 

Message

Cause

 

Solution

 

 

 

 

 

 

 

 

Check whether

E-mail transmission was

•

Check that the machine e-mail ad-

 

 

there are any

refused by SMTP authen-

 

dress is correctly programmed from

 

 

network problems.

tication, POP before

 

File Transfer under System Settings.

 

 

{14-09}

SMTP authentication or

 

See “File Transfer”, General Settings

 

 

login authentication of

 

Guide. You can also use the Web

 

 

 

 

 

 

 

the computer in which

 

Image Monitor for confirmation.

 

 

 

the folder for transfer is

 

See the Web Image Monitor's Help.

 

 

 

specified.

• Check that the user name and pass-

 

 

 

 

 

 

 

 

 

word of the E-mail Account are cor-

 

 

 

 

 

rectly programmed from File

 

 

 

 

 

Transfer under System Settings. See

 

 

 

 

 

3

 

 

 

“File Transfer”, General Settings

 

 

 

 

 

 

 

 

Guide. You can also use the Web

 

 

 

 

 

Image Monitor for confirmation.

 

 

 

 

 

See the Web Image Monitor's Help.

 

 

 

 

• Check that the user ID and pass-

 

 

 

 

 

word for the computer in which the

 

 

 

 

 

folder for forwarding is specified

 

 

 

 

 

are correctly programmed.

 

 

 

 

• Check that the folder for forwarding

 

 

 

 

 

is correctly specified.

 

 

 

 

• Check that the computer in which

 

 

 

 

 

the folder for forwarding is speci-

 

 

 

 

 

fied is correctly operated.

 

 

 

 

•

Consult the administrator.

 

 

 

 

 

 

 

 

Check whether

No machine's e-mail ad-

•

Check that the e-mail address of

 

 

there are any

dress is programmed.

 

mail account is correctly pro-

 

 

network problems.

 

 

grammed using “File Transfer” of

 

 

{14-33}

 

 

“System Settings”. See “File Trans-

 

 

 

 

fer”, General Settings Guide. You

 

 

 

 

 

 

 

 

 

 

can also use the Web Image Monitor

 

 

 

 

 

for confirmation. See the Web Image

 

 

 

 

 

Monitor's Help.

 

 

 

 

•

Consult the administrator.

 

 

 

 

 

 

 

 

Check whether

No POP3/IMAP4 server

•

Check that the host name or IPv4

 

 

there are any

address is programmed.

 

address of the POP3/IMAP4 server

 

 

network problems.

 

 

is correctly programmed using the

 

 

{15-01}

 

 

Web Image Monitor. See the Web

 

 

 

 

Image Monitor's Help.

 

 

 

 

 

 

 

 

 

•

Consult the administrator.

 

 

 

 

 

 

 

 

Check whether

Cannot log on to the

•

Check that the user name and pass-

 

 

there are any

POP3/IMAP4 server.

 

word of the E-mail Account are cor-

 

 

network problems.

 

 

rectly programmed using File

 

 

{15-02}

 

 

Transfer under System Settings. See

 

 

 

 

“File Transfer”, General Settings

 

 

 

 

 

 

 

 

 

 

Guide. You can also use the Web

 

 

 

 

 

Image Monitor for confirmation.

 

 

 

 

 

See the Web Image Monitor's Help.

 

 

 

 

•

Consult the administrator.

 

 

 

 

 

 

 

 

37