Troubleshooting When Using the Printer Function

When You Cannot Print

Use the following procedures if printing does not start even after performing [Print].

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Printing does not start.

The power is off.

Check the cable is securely plugged

 

 

 

 

into the power outlet and the machine.

 

 

 

 

Turn on the main power switch.

 

 

 

 

 

 

 

Printing does not start.

The machine is set to “Of-

Press the {Online} key.

 

 

 

fline”.

 

 

 

 

 

 

 

 

Printing does not start.

The cause is displayed on

Check the error message or warning

 

 

 

the display of the control

status on the display panel and take the

 

 

 

 

 

4

 

 

panel.

required action.

 

 

 

 

 

 

 

 

 

 

Printing does not start.

The interface cable is not

Connect the interface cable securely. If

 

 

 

connected correctly.

it has a fastener, fasten that securely as

 

 

 

 

well. See “Connecting to the Interfac-

 

 

 

 

es”, General Settings Guide.

 

 

 

 

 

 

 

Printing does not start.

The correct interface ca-

The type of interface cable you should

 

 

 

ble is not being used.

use depends on the computer. Be sure

 

 

 

 

to use the correct one. If the cable is

 

 

 

 

damaged or worn, replace it. See “Con-

 

 

 

 

necting to the Interfaces”, General Set-

 

 

 

 

tings Guide.

 

 

 

 

 

 

 

Printing does not start.

The interface cable was

Connect the interface cable before turn-

 

 

 

connected after the ma-

ing on the machine.

 

 

 

chine was switched on.

 

 

 

 

 

 

 

 

Printing does not start.

If the machine is operat-

To check signal status, press the {User

 

 

 

ing in an extended wire-

Tools / Counter}key, and then press [Sys-

 

 

 

less LAN, failure to print

tem Settings] on the display panel. On

 

 

 

might result from a weak

the [Interface Settings] tab, select [IEEE

 

 

 

wireless signal.

802.11b], and then press [Wireless LAN

 

 

 

 

Signal]. If signal quality is poor, move

 

 

 

 

the machine to a location where radio

 

 

 

 

waves can pass or remove objects that

 

 

 

 

might cause interference.

 

 

 

 

(You can check signal status only when

 

 

 

 

using wireless LAN in the infrastruc-

 

 

 

 

ture mode.)

 

 

 

 

 

 

 

Printing does not start.

If the machine is operat-

Check using the machine's display pan-

 

 

 

ing in an extended wire-

el that the SSID is correctly set. See

 

 

 

less LAN, SSID settings

“Network Settings”, General Settings

 

 

 

are incorrect.

Guide.

 

 

 

 

 

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