Troubleshooting When Using the Scanner Function
When a Message is Displayed
This section explains likely causes of and possible solutions for error messages that may appear on the machine's control panel.
When a Message is Displayed on the Control Panel
This section explains causes and remedies if an error message appears on the display of the control panel.
Important
❒If a message not described here appears, act according to the message. For information about how to turn off the main power switch, see About This Machine.
|
| Message | Cause | Solution |
|
|
|
|
|
5 |
| Connection with | A network error has oc- | Try the operation once more. If the mes- |
|
| LDAP server has | curred and connection | sage is still shown, the network may be |
|
| failed. Check the | has failed. Try the opera- | crowded. Check the information of Sys- |
|
| server status. | tion once more. | tem Settings. See “System Settings”, |
|
|
| General Settings Guide. | |
|
|
|
| |
|
|
|
|
|
|
| LDAP server au- | The user name and pass- | Make settings correctly for the user name |
|
| thentication has | word differ from those | and the password for LDAP server au- |
|
| failed. Check the | set for LDAP Authentica- | thentication. |
|
| settings. | tion. |
|
|
|
|
| |
|
|
|
|
|
|
| The destination | A specified destination or | Specify the destination or sender's |
|
| list has been up- | sender's name was | name again. |
|
| dated. Specified | cleared when the destina- |
|
|
| destination(s) or | tion list in the delivery |
|
|
| sender's name has | server was updated. |
|
|
| been cleared. |
|
|
|
|
|
|
|
|
| Updating the des- | A network error has oc- | Check whether the server is connected. |
|
| tination list has | curred. |
|
|
| failed. Try again? |
|
|
|
|
|
|
|
|
| The destination | A network error has oc- | If a destination or sender's name was al- |
|
| list has been up- | curred. | ready selected, |
|
| dated. Specified |
| message disappears. |
|
| destination(s) or |
|
|
|
| sender's name has |
|
|
|
| been cleared. |
|
|
|
|
|
|
|
68